Starlink Review 2025: Great for the Middle of Nowhere, Overkill for the Middle of Town

Launched with the promise of bringing reliable internet to places other providers can’t reach, Starlink has quickly become the go-to option for rural and remote households. The service is undeniably pricey, and for someone like me who doesn’t live off the beaten path, it’s not something I’d personally invest in. Still, I can see why it’s appealing: the connection is steady, the speeds are decent, and for many people, it’s the only alternative to spotty cellular data. The tradeoff is a setup that requires some creative mounting since the dish lives outdoors and the power station isn’t weatherproof. So rather than leaving folks in remote areas to launch their own trial-and-error mission, we grounded Starlink for a closer look. In this review, I put it through the wringer across five key factors: availability, speed, value, reliability and reputation.

See Methodology

Our Starlink Gen 3 Review Video

Before you climb on the roof and drill holes for the cables, see if Starlink’s equipment is really worth it. This review focuses on the hardware — the dish, router and setup experience — not the ISP itself. Watch our full breakdown below:

Walking Through Our Starlink Experience

• Starlink Plans at a Glance
• Starlink Availability: High Demand, High Charges
• Starlink Speed: Stress to Impress
• Starlink Value: Last Resort Where Traditional Broadband Falls Short
• Starlink Reliability: Keep It in Line of S(ky)ight
• Starlink Reputation: Room for Growth
• How Starlink Compares to Competitors
• Starlink Yay or Nay: Reliable Internet Where Others Won’t Go – but You’ll Pay for It
• How We Tested Starlink for This Review

Starlink Plans at a Glance

As with all ISPs, it’s important to consider that availability, pricing and speeds vary by location. What you see below is the general pricing and speed for personal plans, but it’s best to navigate to Starlink’s website and input your address for a more accurate overview.

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Speeds up to

400 Mbps

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View Plans

Starlink Equipment Cost

Starlink’s internet service and equipment go hand in hand — you can’t use a different ISP’s satellite dish to connect to Starlink. Two Starlink kits are typically offered for personal use but the Standard is only for fixed locations.

*As of April 30, 2025, Starlink announced a limited-time promotional plan that waives the standard $349 equipment fee for customers who commit to a 12-month residential contract. Availability may vary by region, both in the U.S. and internationally.

Starlink Availability: High Demand, High Charges

Starlink’s residential plan is designed to fill the gap where traditional broadband falls short, beaming internet to places other providers won’t cover. For fixed, ground-to-home use, Residential is the go-to option. At the same time, the Roam plan caters to folks who want flexibility — whether taking Starlink on the road in an RV or temporarily setting up service outside their main address. Roam usually costs more and gets lower priority on the network (meaning possible slowdowns in busy areas), but it has the advantage of being available almost anywhere Starlink has coverage.

That said, availability across the U.S. isn’t perfectly uniform. Before, the Starlink map showed areas where the service was “sold out,” such as Austin, Seattle, Sacramento, Portland and parts of Florida and the Carolinas. This left new Residential customers stuck on waitlists with no firm timeline for activation. In these areas, Roam was easier to snag since it doesn’t compete for fixed-address slots, though you trade some speed reliability for flexibility. As of early 2025, Starlink has removed the waitlist and now incorporates a demand surcharge to new customers who live in high-demand areas.

Here in Madison Heights, Michigan where I live, the picture looks a little different. Local broadband options are plentiful: Xfinity blankets nearly 100 percent of the city with multi-gigabit speeds, AT&T Fiber reaches about half the city with plans faster than cable internet providers, and both T-Mobile and Verizon offer 5G home internet coverage. Against that backdrop, Starlink feels less essential in Madison Heights than in rural Michigan. Still, its Residential service is broadly available here, delivering up to 220 Mbps under ideal conditions — respectable, though not on par with fiber or top-tier cable.

So if you’re lucky enough to live on a street wired for fiber or high-speed cable, those are faster and usually cheaper bets. But if you fall in one of those frustrating dead zones or simply want guaranteed coverage regardless of local infrastructure, Starlink remains a strong alternative. Just remember that with demand comes the surcharge.

Starlink Speed: Stress to Impress

Everyone wants to know if Starlink is fast, so I ran speed tests in two different environments: a calm setup (just my smart TV streaming and my iPhone 15 Pro Max connected) and a busy one (six devices running simultaneously, from 4K streaming to a large game download). This approach gave me a clearer picture of how Starlink holds up under real-world household demands.

In the calm environment, Starlink performed solidly at short range, hitting 117 Mbps at five feet. At 20 feet, speeds dipped to 34.4 Mbps; at 50 feet, results landed at 30.1 Mbps. That means at five feet, Starlink easily cleared the FCC’s broadband benchmark of 100 Mbps for download speed. In the busy environment, I expected Starlink to buckle under the load, but the opposite happened. At five feet, downloads slid to 62.7 Mbps, about a 46 percent drop compared to the lighter-use test. At 20 feet, performance surged, with downloads nearly doubling to 66.8 Mbps — a 94 percent jump over the calm baseline. And at 50 feet, Starlink clocked in at 67.2 Mbps, more than doubling downloads.

Overall, these results show that Starlink not only holds its own under stress but, in some cases, actually performs better with multiple devices pulling bandwidth at once. While it doesn’t consistently meet the FCC’s 100 Mbps benchmark, especially at longer distances, it still delivered a reliable experience across every test. Not bad for a Wi-Fi signal that had to phone home from orbit.

Starlink Value: Last Resort Where Traditional Broadband Falls Short

When it comes to price-to-performance, Starlink is a mixed bag. At roughly $120 per month plus the initial $599 upfront hardware cost, you’re paying a premium for service that, in my tests, consistently delivered speeds between 60-120 Mbps, with latency hovering around 30-60 ms. For many rural users, that trade-off is worth every penny — reliable internet where no cable or fiber dares to tread is a game-changer. But in a place like Madison Heights, where I can get gigabit cable or even multi-gigabit fiber internet for less money, Starlink’s value proposition is harder to justify.

The reality is that Starlink isn’t designed to compete head-to-head with cable or fiber in suburban neighborhoods — it’s meant to serve people who would otherwise be stuck with DSL, spotty fixed wireless or nothing at all. You’re essentially paying extra for coverage and reliability rather than raw speed or bargain pricing. If that’s your situation, the investment makes sense. If not, traditional ISPs will almost always give you more bandwidth for less.

Starlink Reliability: Keep It in Line of S(ky)ight

In my day-to-day use, Starlink proved surprisingly stable. Even during the busiest times in my household — two people working from home, both on Teams calls, plus the TV running in the background — it held up without noticeable lag or drops. Latency felt steady, and I didn’t experience peak-hour slowdowns that sometimes plague traditional ISPs. Streaming, browsing and video calls all worked as expected, even when several devices were in play.

I made sure the dish had a clear sky view and used the app’s obstruction scans to fine-tune placement. The app gives you real-time feedback if trees or buildings interfere, making it easy to optimize reliability. Weather is often the wild card with satellite service. Still, even during a heavy thunderstorm, Starlink didn’t flinch — I could stream “Harry Potter and the Half-Blood Prince” while playing “Animal Crossing: New Horizons” on my Switch simultaneously. Peak cozy vibes with no buffering in sight.

Starlink Reputation: Room for Growth

I didn’t need to contact Starlink support during my testing which, let’s be honest, is the best-case scenario. No news is good news when it comes to customer support, and everything from setup to daily use worked smoothly enough that I never had to open a ticket or track down a representative.

That said, Starlink’s broader reputation is more complicated. Most users report that support is handled through the app or email, with response times that range anywhere from impressively quick to “Did they forget about me?” On the bright side, plenty of customers have shared wins after working with support to optimize dish placement or resolve performance hiccups. But in high-demand areas, complaints about capacity issues, plan restrictions and slow resolution times keep cropping up. So while my own time with Starlink didn’t require any help, the general consensus is that support is serviceable but still has room to grow — much like its satellite network overhead.

How Starlink Compares to Competitors

Starlink outpaces traditional satellite ISPs like Viasat and Hughesnet on speed, latency and data flexibility, offering faster speeds, lower lag and truly unlimited data. This makes it the strongest satellite option for streaming, gaming and high-demand usage. But compared to terrestrial alternatives like Xfinity or AT&T Fiber, Starlink often loses on raw speed, price and consistent performance. While Xfinity and AT&T Fiber can offer gigabit-level speeds for lower monthly costs, Starlink’s value lies in serving areas where those wired or wireless options simply don’t reach.

Starlink Yay or Nay: Reliable Internet Where Others Won’t Go — but You’ll Pay for It

Starlink is a yay if you live in a rural or underserved area where cable or fiber doesn’t exist. It delivers stable speeds, steady latency and unlimited data, which older satellite providers (and sometimes even DSL) can’t match. It’s also easy to set up, and the app does most of the heavy lifting for optimizing reliability. That said, it’s a hard nay if you have access to affordable cable, fiber or 5G home internet. In those cases, you’ll get more speed for less money without the weather-sensitive hardware or steep upfront equipment costs.

Rural households, remote workers, digital nomads, off-grid living setups and campers/RVers who need reliable internet anywhere should consider Starlink. Anyone with access to fiber, cable or 5G home internet should avoid Starlink — you’ll get more speed and save money.

Starlink isn’t cheap, but it’s the internet that follows you where the pavement ends. For everyone else, stick with fiber or 5G if you can, because while Starlink is groundbreaking, it’s still not the best bang for your buck unless you’re truly beyond the grid.

How We Tested Starlink for This Review

When reviewing ISP equipment, we follow a consistent methodology to make sure it gets a fair, thorough evaluation. Our broadband experts look at both the specs on paper and the hands-on experience to see how the hardware holds up in everyday use.

• Specifications: We analyze the router and dish from a technical perspective, noting wireless standards, processing power and any proprietary features unique to Starlink. This gives us a baseline for comparing Starlink’s equipment to other options on the market.
• Setup: A reliable internet connection shouldn’t require an engineering degree. We assess how easy Starlink is to install, from mounting the dish outdoors to connecting the router and app. Because the power station isn’t weatherproof, we also factored in the practicality (and annoyance) of running cables inside.
• Cost: Hardware price is a big consideration — especially since Starlink’s equipment isn’t exactly budget-friendly. We evaluated the up-front cost and considered the value relative to traditional routers, as well as the current promotional pricing and equipment-fee waivers Starlink occasionally offers.
• Performance: To measure real-world results, we tested Starlink’s hardware across different distances and devices. While raw speed depends heavily on Starlink’s satellite service, the router’s ability to distribute that connection throughout the home matters just as much.
• Overall Value: Finally, we balanced the above factors to judge whether Starlink’s gear delivers enough reliability and ease of use to justify the investment.

Because Starlink straddles the line between hardware and service, we also weighed in on factors traditionally applied to ISPs. These elements gave us a bigger-picture perspective.

• Availability: Choosing an internet provider that actually covers your area is essential — there’s little value in recommending an ISP with limited reach. Unlike traditional ISPs that rely on ground infrastructure such as fiber or cable networks, Starlink uses a Low Earth Orbit (LEO) satellite-based system that can reach remote locations. This makes it a strong option for rural and underserved areas where cable and fiber aren’t available.
• Speed: The right speed depends on how you use the internet. Fast connections make it possible to stream in 4K without buffering or quickly download large files. Starlink offers download and upload speeds that typically exceed the FCC’s broadband benchmark of 100 Mbps download and 20 Mbps upload. The speed you experience can still vary depending on your location, weather conditions and network congestion, but for activities like 4K streaming, video calls or large downloads, Starlink generally delivers a reliable experience.
• Value: Starlink’s plans may come at a higher monthly cost compared to some cable or fiber options, and bundling with TV or phone service isn’t an option. However, the tradeoff is its unique ability to bring high-speed internet to places where no other reliable options exist. For households that previously relied on dial-up or slow DSL connections, the value that Starlink offers in terms of performance and accessibility is game-changing.
• Reliability: A consistent, steady connection is one of the most important aspects of internet service. While weather and satellite positioning can occasionally affect service, Starlink has shown steady improvements in consistency and uptime. We observed minimal connection drops and reduced latency even during peak hours.
• Reputation: Customer service can make or break your experience with an ISP. Starlink is part of SpaceX, a company with a strong reputation for innovation and fast-paced upgrades to its technology. Its customer service model is primarily digital, relying on support tickets and app-based tools rather than phone calls. While this approach is different from traditional ISPs, we’ve seen users appreciate how responsive the platform is in resolving technical issues over time.