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T-Mobile 5G Home Internet Internet Customer Reviews

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*Please note we only publish reviews that are: helpful, relevant, and specific. When writing your review, please support your rating with specific, detailed reasoning. If you are experiencing issues with your router, call T-Mobile 5G Home Internet customer service directly for assistance.

New Install 7-19-22

Walter on July 25, 2022

'New' technology test; T-Mobile Home Internet. T-Mobile is the only provider in zip 32765 for 'cell tower' home 5G internet. Signal strength is 3 'bars' throughout the house (single story) Received equipment (1 unit-two RJ ports, 5 VDC power supply 3Amp rating) T-Mobile support/apps are very good-straightforward-easy After 4 days; the average speed was approx 50Mbps/5Mbps- Jitter less than 20ms Currently have cable internet at 360Mbps/12Mbps-Jitter less than 30ms running on 5 devices...and T-Mobile on 4 devices. Looking for which provider is 'more reliable' during Florida's storm season. Will be interesting to see if speeds improve AND 'service interrupts' are less than cable.

Roku and Hulu live experience.

Rich Diederich on March 18, 2022

I like T-Mobile home internet but I don't love it. Does not work well with Hulu live, using Roku. Any help would be great.