Internet Providers in Houston, TX

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Residential Internet Statistics for Houston, TX
Internet Providers: 23
Internet Plans: 47
Fastest Speed Available: 10,000 Mbps
Average Plan Price: $70.1

COVID-19 RESOURCES

Houston Resources for Distance Learning, Low-Income Families and Discounted or Free Internet and Laptops

During COVID-19, many families in Houston are in need of assistance with child care, internet service, laptops, and virtual learning. These are organizations in Houston that can help.

Devices for Distance Learning, Free or Refurbished

There are several organizations in Houston that provide devices for distance learning. In some cases, you may need to go through an application process and the waitlist may take some time.

Families can also save money buying a refurbished laptop or computer from local stores, here are some of these organizations:

Day Camps and Learning Centers

In cases where parents are not able to stay home with their children during the school day, there are organizations throughout the city that provide virtual learning settings for kids. This idea was developed as a way to help parents who have to work and can’t stay home with their children while they attend virtual classes. Many of these centers are set up to help children learn through their schools’ virtual learning program while being supervised, in many cases, by certified teachers.

Internet Hot Spots

Some families have access to devices but not enough internet speed to support all family members to stay connected at the same time. Others live in rural areas beyond the reach of broadband internet.

Small, local shops are also making their wi-fi accessible to students. One such location is Shipley’s Do-Nuts in Southwest Houston, where the owner converted part of the store into space for students to have safe and free access to Wi-Fi and laptops. The owner also allows students to remain in their vehicles and connect to the store’s wi-fi from the parking lot if they so choose.

Internet Access in Houston, Texas

Houston offers 23 residential Internet providers, or 68 if you include business and mobile. Consumers have access to 22 choices for wired Internet like DSL or cable.

Coverage from Viasat Internet and HughesNet, in most cases, will overlap. As a result, the choice between Viasat and HughesNet is common in Houston.

DSL and cable are the two primary broadband options in the Houston area, frequently overlapping and competing on service quality. Cable speed is usually stronger. That said, the overall speeds of either Internet technology type are similar and which is "best" frequently varies from block to block based on the network quality in a given neighborhood.

Households in Houston on average have more than one Internet providers to them, although the amount of choice tends to rise and dip from neighborhood to neighborhood. Initialize the interactive mapping tool on this page to discover how competition shifts around Houston.

All the coverage stats found here comes from FCC data. Providers in Houston must agree to submit coverage data biannually. By using our relationships with ISPs, BroadbandNow is able to cross-validate public datasets in comparison to private data including lit addresses submitted via telecoms. This helps us to create better maps than government tools. Our speed averages are calculated from browser-based speed tests originating in the Houston area in the M-Labs database.

Internet Statistics 2021

142,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

Are you a journalist or researcher writing about this topic?

Contact us and we'll connect you with a broadband market expert on our team who can provide insights and data to support your work.

Summary Of Fastest Internet Providers In Houston, Texas

Provider Speed Type Time To Download 1 GB
Hotwire Communications 10,000 Mbps Fiber 0s
EarthLink Fiber 1,000 Mbps Fiber 8s
Google Fiber 2,000 Mbps Fiber 4s
En-Touch Systems 1,000 Mbps Fiber 8s
Mercury Wireless 1,000 Mbps Fiber 8s
Windstream 1,000 Mbps Fiber 8s
Sparklight (formerly Cable One) 1,000 Mbps Cable 8s
XFINITY from Comcast 1,200 Mbps Cable 6s
AT&T Fiber 940 Mbps Fiber 8s
Spectrum 1,000 Mbps Cable 8s
Grande Communications 940 Mbps Cable 8s
Windstream 300 Mbps DSL 27s
En-Touch Systems 940 Mbps Cable 8s
AT&T Internet 100 Mbps IPBB 1m 21s
EarthLink 100 Mbps DSL 1m 21s
Rise Broadband 100 Mbps Fixed Wireless 1m 21s
Viasat Internet 100 Mbps Satellite 1m 21s
AccessMedia3 100 Mbps Cable 1m 21s
CenturyLink 100 Mbps DSL 1m 21s
Lake Livingston Telephone Company 30 Mbps DSL 4m 33s
HughesNet 25 Mbps Satellite 5m 27s
Frontier Communications Call For Speed Availability DSL 4m 33s

Summary of Internet Providers Availability in Houston, Texas

  • AT&T Internet - IPBB - 93.7% Availability in Houston - Speeds up to 100 Mbps
  • EarthLink - DSL - 82.2% Availability in Houston - Speeds up to 100 Mbps
  • Xfinity - Cable - 94.4% Availability in Houston - Speeds up to 1,200 Mbps
  • AT&T Fiber - Fiber - 54.4% Availability in Houston - Speeds up to 940 Mbps
  • EarthLink - Fiber - 47.4% Availability in Houston - Speeds up to 1,000 Mbps
  • enTouch Systems - Fiber - 5.0% Availability in Houston - Speeds up to 1,000 Mbps
  • En-Touch Systems - Cable - 5.0% Availability in Houston - Speeds up to 940 Mbps
  • Windstream - DSL - 2.8% Availability in Houston - Speeds up to 300 Mbps
  • Mercury Wireless - Fiber - 2.7% Availability in Houston - Speeds up to 1,000 Mbps
  • Spectrum - Cable - 1.1% Availability in Houston - Speeds up to 1,000 Mbps
  • CenturyLink - DSL - 0.9% Availability in Houston - Speeds up to 100 Mbps
  • Windstream - Fiber - 0.7% Availability in Houston - Speeds up to 1,000 Mbps
  • Rise Broadband - Fixed Wireless - 0.5% Availability in Houston - Speeds up to 100 Mbps
  • Frontier - DSL - 0.3% Availability in Houston - Call For Speed Availability
  • Grande - Cable - 0.2% Availability in Houston - Speeds up to 940 Mbps
  • Google Fiber - Fiber - 0.1% Availability in Houston - Speeds up to 2,000 Mbps
  • AccessMedia3 - Cable - 0.1% Availability in Houston - Speeds up to 100 Mbps
  • Lake Livingston Telephone Company - DSL - 0.1% Availability in Houston - Speeds up to 30 Mbps
  • Hotwire Communications - Fiber - 0.1% Availability in Houston - Speeds up to 10,000 Mbps
  • Sparklight - Cable - 0.0% Availability in Houston - Speeds up to 1,000 Mbps
  • Viasat - Satellite - 100.0% Availability in Houston - Speeds up to 100 Mbps
  • HughesNet - Satellite - 100.0% Availability in Houston - Speeds up to 25 Mbps

Internet Provider Competition Map For Houston

Houston Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Houston is the 94th most connected city in Texas ahead of Stafford, Bellaire, Pasadena, South Houston, and Galena Park.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 119,000 people in Harris County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Fiber Availability: 56% of people living in Houston have residential fiber service available to them.

Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.

Approximately 95% of Houston residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 77039 is the zip code with the fastest average download speed in Houston.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Harris County, approximately 135,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

ISP Availability surrounding University Of Houston-Downtown and Rice University

In the 2 mile area around University Of Houston-Downtown, a normal home or apartment building will have 2 options for an internet connection. Rice University currently shows 3.18 ISPs to select from at addresses within 2 miles of the university. Both universities have average download speeds that are more than capable of meeting student use cases such as downloading online video, sharing large items, and online gaming. Plans in this range aren't guaranteed to be accessible in every block surrounding campus, and may be unobtainable in apartment buildings. Remember that these averages are calculatedbased on performance analysis', and performance will likely be closer to the providers advertised speeds collected here.

Data Caps Among Houston ISPs

Many Internet providers have been moving to add data limits onto their home Internet packages as of late. This trend is certainly true for the Houston market, with ISPs like Xfinity featuring plans with data caps. It's not a large concern for the majority of Internet users, but might affect users who share their plan with family or friends or "power users" who download a lot of high-def content. An HD video stream on Netflix uses around three Gigabytes of data hourly. Standard Definition (SD) video consumes about 1GB/hr.

Internet access in Houston neighborhoods

Houston coverage information can be found in the following specific neighborhoods: Piney Point Village, Jacinto City, West University Place, Jersey Village.

Summary Of Internet Providers In Houston

Provider Type Coverage Speed
AT&T Internet IPBB 93.7%+ 100 Mbps
EarthLink DSL 82.2%+ 100 Mbps
XFINITY from Comcast Cable 94.4%+ 1,200 Mbps
AT&T Fiber Fiber 54.4%+ 940 Mbps
EarthLink Fiber Fiber 47.4%+ 1,000 Mbps
En-Touch Systems Fiber 5.0%+ 1,000 Mbps
En-Touch Systems Cable 5.0%+ 940 Mbps
ERF Wireless Fixed Wireless 4.6%+ 0.768 Mbps
Windstream DSL 2.8%+ 300 Mbps
Mercury Wireless Fiber 2.7%+ 1,000 Mbps
Spectrum Cable 1.1%+ 1,000 Mbps
CenturyLink DSL 0.9%+ 100 Mbps
Windstream Fiber 0.7%+ 1,000 Mbps
Rise Broadband Fixed Wireless 0.5%+ 100 Mbps
Frontier Communications DSL 0.3%+ Call For Speed Availability
Grande Communications Cable 0.2%+ 940 Mbps
Google Fiber Fiber 0.1%+ 2,000 Mbps
AccessMedia3 Cable 0.1%+ 100 Mbps
Lake Livingston Telephone Company DSL 0.1%+ 30 Mbps
Hotwire Communications Fiber 0.1%+ 10,000 Mbps
Sparklight (formerly Cable One) Cable 0.0%+ 1,000 Mbps
Viasat Internet Satellite 100% 100 Mbps
HughesNet Satellite 100% 25 Mbps
Comcast Business Cable 95.1%+ 987 Mbps
AT&T Fiber 50.2%+ 940 Mbps
One Ring Networks Fixed Wireless 86.0%+ 1,000 Mbps
Crown Castle Fiber Fiber 34.7%+ 1,000 Mbps
CenturyLink Business Fiber 16.8%+ 1,000 Mbps
LOGIX Fiber Networks Fiber 16.1%+ 1,000 Mbps
PS Lightwave Fiber 14.6%+ 1,000 Mbps
Verizon Business Copper 9.8%+ 50 Mbps
GTT Communications Copper 6.6%+ 20 Mbps
Fusion Connect Fiber 5.5%+ 20 Mbps
ERF Wireless Fixed Wireless 3.6%+ 0.768 Mbps
TPx Communications Fixed Wireless 3.1%+ 1.5 Mbps
Windstream Fiber 3.0%+ 1,000 Mbps
Spectrum Business Cable 1.2%+ 1,000 Mbps
Zayo Fiber 1.4%+ 1,000 Mbps
Cogent Communications Fiber 1.3%+ 1,000 Mbps
Rise Broadband Fixed Wireless 0.5%+ 100 Mbps
Consolidated Communications (Formerly Fairpoint Communications) Fiber 0.4%+ 1,000 Mbps
Frontier Business DSL 0.6%+ Call For Speed Availability
NetFortris Fiber 0.2%+ -- Mbps
Spectrum Business Fiber 0.2%+ 940 Mbps
Westel Copper 0.2%+ 6 Mbps
Global Cloud Xchange Copper 0.1%+ 260 Mbps
Google Fiber Fiber 0.1%+ 1,000 Mbps
Call One Copper 0.1%+ 1.5 Mbps
Allstream Copper 0.0%+ -- Mbps
AssetBlack Fiber 0.0%+ 10 Mbps
Allied Telecom Group Fiber 0.0%+ 100 Mbps
AccessMedia3 Copper 0.0%+ 100 Mbps
Jabo Communications Copper 0.0%+ 10 Mbps
Cincinnati Bell Business Fiber 0.0%+ 250 Mbps
Fision Work Fiber 0.0%+ 10,000 Mbps

Customer Reviews of Internet Providers in Houston

Great and friendly customer service

Great and friendly customer service

Phenomenal customer service during trying times!

I had the pleasure of speaking with a rep today. Unfortunately, our household has been affected by covid financially and had trouble with our bill. Like most households with school aged children, Internet has become essential! Not only was she able to help keep our services on but she went the extra mile to help reduce our balance! It’s great to see that humanity is alive and well within Xfinity and their staff!

Xfinity @ $96/mo bottom line

Decent service, just way overpriced. Been with Xfinity since 2014, perfect payment record. All I need is basic internet, 25Mbps would be enough. For that they charge 55/mo, plus 14 for the box, plus taxes, etc. Ends up being like $80/mo or so. Yes, I understand that at $90/mo you can bundle a bunch of stuff in there and raise the speed to 100Mbps or more, but I don’t need any of those services. I think expecting 25Mbps internet only at a $50/mo bottom line is not unreasonable. Not gonna find that here. Good company for high-end internet with bundles. Poor offerings for basic internet service.

Horrible service, speed

Don't even think about trying to speak to a real live person unless you have an hour or so to spare waiting on hold. The automated line takes forever to navigate through. Their wireless system is antiquated at best and promised speeds are for hardwired connections ONLY. As soon as Spectrum comes to the area, I'm switching. I hate the monopolies of certain areas that these cable/internet providers have. It limits consumer choice and forces us to have to deal with these corporations who try get the most amount of money out of their customers. Definitely try to find another company if you can. Xfinity/Comcast is not worth it.

I puchased a business account because I needed prompt service because I work from home.

My business account costs $180.45. I had to purchase it because I couldn't wait for a service that would be days away. I get internet, phone, and a basic TV package. The TV constantly has a signal failure, the internet has the same ups and downs. I have had technicians out several times. Now I wanted to install Total Defense on my laptop which is apparently not available except to residential customers. Must have installed that on my desktop before they told me it would be a week before they could get a tech out when I had a residential service.

I won't use any other service!

I always get fast, courteous response from customer service.

Great speed from new fixed wireless install

AT&T recently erected a fixed wireless internet tower about a mile from my ranch in a rural Southeast Texas county and on 10/4/19 I received what the technician believes is the first installation to receive service from that cell site. The initial results have been great--download speeds greater than 40 Mbps and uploads greater than 20 Mbps. AT&T only guarantees a 10 Mbps download speed and I'm sure what I am seeing will decline as more users are added to my cell site, but it is really refreshing to see the reliable service I am now getting with virtually no latency as compared to prior experience with satellite internet delivery.

Glad I switched to Comcast

Cons: Wifi seems to drop, cable still above ground for more than two months Pros: Faster internet, fast to respond for on-site support, can exchange equipment the same day at a Comcast Store, price is better than others.

Xfinity 4 play

On wireless, 98% of users will not get the speed you want unless you have the latest phone like have 6-8 cores and 4 GB of RAM. I get about 350 Mbps wifi but plugged in hard-wired, I get a max of 822 Mbps. You also need to make sure that you own a modem and router that supports this kind of speed. Don't blame Xfinity or any other provider if you don't do your homework.

Excellent

My experience with Verizon has been excellent service.

Frequently Asked Questions About Internet in Houston, Texas

  • What is the cheapest Internet service in Houston?

    The cheapest internet in Houston costs $19.99, from Windstream.

  • What is the fastest Internet in Houston?

    Google Fiber has the fastest speeds in Houston, with speeds up to 2000 Mbps.

  • How much is Internet in Houston?

    Internet prices in Houston run from $19.99/month for internet-only to $68.46/month for a bundle.