About T-Mobile

  • Service to an estimated 288.3 million people across 51 states and territories

  • Mobile broadband internet access

  • Service in 26,927 zip codes nationwide

  • 5G coverage to more than 287 million people (and growing)

BroadbandNow’s research is extensive and covers all major internet providers. We’re frequently cited by journalists across the world.

Learn more about the reliability of our data.
T-Mobile Availability Map. Click for interactive map.

Overview of T-Mobile’s Services

T-Mobile is one of the largest cellular carriers operating in the U.S. As of April 1, 2020 , T-Mobile completed its long-awaited merger with Sprint, enhancing its network capacity more than tenfold. As a result, T-Mobile is leading the pack in terms of nationwide 5G coverage. The company offers traditional wireless service as well as a variety of mobile broadband solutions. While the company is best-known for its “Un-carrier” movement, you can expect to find the same range of hardware you’d see from the other major cellular carriers, including the latest iPhone and Android devices such as the Samsung Galaxy.

T-Mobile Network and Broadband Services Explained

T-Mobile’s mobile broadband services extend to stand-alone devices such as tablets and hotspots, and is also available as an add-on to your cellular data plan. This allows you to tether your smartphone’s data connection in order to share it with your other devices. The company’s mobile broadband uses a mix of its existing 2G, 3G, and 4G LTE network along with its newly released 5G network.

Residential broadband service is also available through T-Mobile Home Internet, a new service offering customers access to 5G speeds at home. Access to this service is limited as it’s only available in areas where T-Mobile offers this speed. However, T-Mobiles’s 5G coverage area is the largest of any provider — and it’s continuing to grow.

T-Mobile 5G

As of June 2021, T-Mobile has substantial 5G coverage in all 50 states. In building such a strong 5G network in most cities and rural areas, T-Mobile hopes to replace traditional broadband providers for both individuals and businesses. T-Mobile is poised to not only be the strongest provider of 5G mobile internet, but also 5G home internet.

During the first phase of the 5G rollout, T-Mobile focused on building a nationwide, low-band spectrum network. In essence, this allowed the service provider to lay the foundation across the widest possible area before focusing on building up speeds. Currently, T-Mobile is rapidly upgrading to mid-band spectrum, which offers a quality balance between speed and coverage.

By the end of 2023, T-Mobile has plans to cover more than 285 million Americans — roughly 90 percent of the population. In comparison, AT&T and Verizon expect to cover about 25 percent and 60 percent of the population, respectively, over the same timespan. In short, T-Mobile is leading the charge when it comes to 5G, which could position the provider as the next leader in both home and mobile 5G internet.

In terms of speed, T-Mobile is promising speeds up to 20 percent faster than its current 4G networks. When compared with the speed offered by its two major competitors in the 5G rollout, T-Mobile still comes out on top. According to reports in April 2021, T-Mobile recorded download speeds of 71.3 Mbps, compared to 54.9 Mbps (AT&T) and 47.7 Mbps (Verizon). These speeds are expected to improve further as all three carriers improve their respective networks with more broad spectrum technology.

The best part about T-Mobile’s 5G rollout is that it is already available to new and existing T-Mobile customers — at no additional cost. As long as you have a 5G-compatible device and a T-Mobile data plan, you will automatically have access to the provider’s 5G network. Currently, 5G mobile-ready devices include some of the latest offerings from Apple, Samsung, and Motorola. Additionally, T-Mobile’s High-Speed Internet Gateway device is compatible with both 4G and 5G networks.

Check Availability
by address:

A Quick Look at T-Mobile’s Plans and Prices

T-Mobile offers six plan types: three unlimited plans and three prepaid plans. The unlimited and prepaid plans seem extremely similar as both offer unlimited talk, text, and data. The difference lies in the soft data cap placed on each plan type, cost, and extra features included per plan.

T-Mobile’s Unlimited Plans:

  • Essentials — Unlimited talk and text is included, but speeds may be throttled after using 50 GB of 4G data per month.
  • Magenta — Offers more premium data per month than the Essentials plan (up to 100 GB), and includes a free Netflix basic account for plans with two or more lines.
  • Magenta Max — While it’s the most expensive of the three unlimited plan options, there is no soft cap on 4G data. Netflix Standard is included for plans with two or more lines.

The service’s prepaid plans can be a bit confusing to differentiate. There are three categories for prepaid plans, one of which is dedicated as a stand-alone mobile internet plan:

  • T-Mobile connect — Introduced in 2020, T-Mobile Connect offers unlimited talk and text with 2.5 or 5.5 GB of data per month. It’s the provider’s lowest-priced prepaid plan, with prices starting at $15 per month or $25 a month if you opt for the 5.5 GB data cap.
  • Simply Prepaid — Under this title, T-Mobile offers three plans: 10 GB, Unlimited, and Unlimited Plus. The unlimited prepaid plans have a smaller soft cap (50 GB per month) compared to the postpaid unlimited plans. You also miss out on a free Netflix account and free international texting and calling.
  • Mobile Internet plans are also available prepaid as stand-alone plans if you only need portable internet. These plans offer up to 50 GB data for up to $50 per month.

To get a better understanding of what each plan offers, their costs, and who it’s best for, read our T-Mobile Plans and Pricing page.

Current T-Mobile Promotions and Deals

T-Mobile frequently runs special promotional deals and bundles for both new and existing customers. These are most common during major holidays, but you can almost always find some variation of these deals throughout the year. This includes promotional financing on the newest devices such as the latest Apple iPhone and Samsung Galaxy smartphones, as well as discounted rates on additional lines and data plans.

Military members (active and veteran), first responders, and those ages 55+ get at least 10 percent off unlimited plans. Visit our T-Mobile deals page to find out which deals are offered this month and who’s eligible for them.

T-Mobile Coverage and Availability

As you can see from the coverage map above, T-Mobile has service availability across a large swath of the mainland U.S. Their service footprint is weakest in the West and Northwest, though expansion plans are underway to improve reception in these areas. Combining with the Sprint network, T-Mobile has expanded it’s 4G LTE service to 99 percent of the country and claims 80 percent of the population has access to its 5G network — with the latter figure set to increase substantially in the near future.

T-Mobile Customer Service and Satisfaction

T-Mobile customer service is available from 4 a.m.-9 a.m. PT and is accessible through a number of different ways, including:

  1. Dialing 611 using your T-Mobile phone
  2. Texting customer service via the T-Mobile app or via My T-Mobile (available online)
  3. Scheduling a callback through the T-Mobile app or via My T-Mobile
  4. Calling the provider’s general customer and technical support number at 1-800-937-8997

Prior to COVID-19, T-Mobile’s team of experts (customer service representatives) were available 24/7. Though the hours changed, wait times are often short.

T-Mobile’s customer care consistently earns the top spot in J.D. Power’s U.S. Wireless Customer Care Mobile Network Operator Performance study. The 2021 study is the 21st time in which T-Mobile ranked above AT&T, Verizon, and other competitors . Reviews from our readers rate T-Mobile a 3.48 out of 5 stars.

T-Mobile Company Information

T-Mobile is the brand name used by Deutsche Telekom AG, a telecommunications company based in Germany. The company is active in many nations, including Austria, the Czech Republic, the Netherlands, Poland, as well as the U.S.

Since 2013, T-Mobile has led the mobile broadband industry in unconventional changes such as removing contracts from all its plans and creating benefit and discount programs available to all customers. In that same year T-Mobile quickly expanded its LTE network after acquiring Metro PCS, which is now known as Metro by T-Mobile. The 2020 merger with Sprint has since allowed T-Mobile to be the fastest 5G provider in the U.S. in terms of growth in availability and download/upload speeds .

Availability by State

Alabama 4,052,919 10mbps
Arizona 6,120,121 10mbps
Arkansas 2,181,247 10mbps
California 35,913,913 10mbps
Colorado 4,823,328 10mbps
Connecticut 3,546,985 10mbps
Delaware 893,602 10mbps
District of Columbia 601,723 10mbps
Florida 18,772,505 10mbps
Georgia 8,906,173 10mbps
Hawaii 1,346,705 10mbps
Idaho 1,402,715 10mbps
Illinois 12,536,574 10mbps
Indiana 6,276,778 10mbps
Iowa 2,363,930 10mbps
Kansas 2,338,212 10mbps
Kentucky 3,561,056 10mbps
Louisiana 4,296,278 10mbps
Maine 761,302 10mbps
Maryland 5,660,358 10mbps
Massachusetts 6,484,143 10mbps
Michigan 9,408,851 10mbps
Minnesota 5,023,972 10mbps
Mississippi 2,290,898 10mbps
Missouri 5,632,050 10mbps
Nebraska 1,307,641 10mbps
Nevada 2,581,246 10mbps
New Hampshire 1,046,000 10mbps
New Jersey 8,765,976 10mbps
New Mexico 1,940,255 10mbps
New York 18,595,206 10mbps
North Carolina 8,847,830 10mbps
North Dakota 254,869 10mbps
Ohio 11,106,460 10mbps
Oklahoma 3,361,428 10mbps
Oregon 3,679,867 10mbps
Pennsylvania 11,922,627 10mbps
Puerto Rico 0 10mbps
Rhode Island 1,049,048 10mbps
South Carolina 4,232,131 10mbps
South Dakota 282,782 10mbps
Tennessee 5,884,434 10mbps
Texas 24,757,106 10mbps
Utah 2,682,192 10mbps
Vermont 380,292 10mbps
Virgin Islands 0 10mbps
Virginia 7,441,119 10mbps
Washington 6,501,959 10mbps
West Virginia 1,329,691 10mbps
Wisconsin 5,063,925 10mbps
Wyoming 109,489 10mbps

Cities and Towns T-Mobile Has Coverage

  • Birmingham, AL
  • Huntsville, AL
  • Mobile, AL
  • Montgomery, AL
  • Tuscaloosa, AL
  • Little Rock, AR
  • Chandler, AZ
  • Gilbert, AZ
  • Glendale, AZ
  • Mesa, AZ
  • Peoria, AZ
  • Phoenix, AZ
  • Scottsdale, AZ
  • Surprise, AZ
  • Tempe, AZ
  • Tucson, AZ
  • Yuma, AZ
  • Anaheim, CA
  • Antioch, CA
  • Bakersfield, CA
  • Bell Gardens, CA
  • Berkeley, CA
  • Burbank, CA
  • Carlsbad, CA
  • Chico, CA
  • Chula Vista, CA
  • Clovis, CA
  • Compton, CA
  • Concord, CA
  • Corona, CA
  • Costa Mesa, CA
  • Daly City, CA
  • Downey, CA
  • El Cajon, CA
  • El Monte, CA
  • Elk Grove, CA
  • Escondido, CA
  • Fairfield, CA
  • Fontana, CA
  • Fremont, CA
  • Fresno, CA
  • Fullerton, CA
  • Garden Grove, CA
  • Glendale, CA
  • Hawthorne, CA
  • Hayward, CA
  • Hemet, CA
  • Hesperia, CA
  • Huntington Beach, CA
  • Inglewood, CA
  • Irvine, CA
  • La Puente, CA
  • Lancaster, CA
  • Long Beach, CA
  • Los Angeles, CA
  • Madera, CA
  • Merced, CA
  • Mission Viejo, CA
  • Modesto, CA
  • Moreno Valley, CA
  • Murrieta, CA
  • Napa, CA
  • North Hollywood, CA
  • Norwalk, CA
  • Oakland, CA
  • Oceanside, CA
  • Ontario, CA
  • Orange, CA
  • Oxnard, CA
  • Pacoima, CA
  • Palmdale, CA
  • Palo Alto, CA
  • Pasadena, CA
  • Perris, CA
  • Pomona, CA
  • Rancho Cucamonga, CA
  • Redding, CA
  • Redwood City, CA
  • Rialto, CA
  • Riverside, CA
  • Roseville, CA
  • Sacramento, CA
  • Salinas, CA
  • San Bernardino, CA
  • San Diego, CA
  • San Francisco, CA
  • San Jose, CA
  • San Leandro, CA
  • San Mateo, CA
  • Santa Ana, CA
  • Santa Barbara, CA
  • Santa Clara, CA
  • Santa Cruz, CA
  • Santa Maria, CA
  • Santa Monica, CA
  • Santa Rosa, CA
  • Simi Valley, CA
  • South Gate, CA
  • Stockton, CA
  • Sunnyvale, CA
  • Sylmar, CA
  • Temecula, CA
  • Torrance, CA
  • Tracy, CA
  • Vacaville, CA
  • Vallejo, CA
  • Van Nuys, CA
  • Ventura, CA
  • Victorville, CA
  • Visalia, CA
  • Vista, CA
  • West Covina, CA
  • Whittier, CA
  • Arvada, CO
  • Aurora, CO
  • Boulder, CO
  • Broomfield, CO
  • Colorado Springs, CO
  • Denver, CO
  • Englewood, CO
  • Fort Collins, CO
  • Grand Junction, CO
  • Greeley, CO
  • Littleton, CO
  • Longmont, CO
  • Pueblo, CO
  • Bridgeport, CT
  • Hartford, CT
  • New Haven, CT
  • Stamford, CT
  • Waterbury, CT
  • Washington, DC
  • Newark, DE
  • Wilmington, DE
  • Boca Raton, FL
  • Boynton Beach, FL
  • Bradenton, FL
  • Cape Coral, FL
  • Clearwater, FL
  • Daytona Beach, FL
  • Delray Beach, FL
  • Fort Lauderdale, FL
  • Fort Myers, FL
  • Gainesville, FL
  • Hialeah, FL
  • Hollywood, FL
  • Homestead, FL
  • Jacksonville, FL
  • Kissimmee, FL
  • Lake Worth, FL
  • Lakeland, FL
  • Largo, FL
  • Melbourne, FL
  • Miami, FL
  • Miami Beach, FL
  • Naples, FL
  • New Port Richey, FL
  • Ocala, FL
  • Orlando, FL
  • Palm Bay, FL
  • Panama City, FL
  • Pensacola, FL
  • Pompano Beach, FL
  • Port Saint Lucie, FL
  • Saint Augustine, FL
  • Saint Petersburg, FL
  • Sarasota, FL
  • Spring Hill, FL
  • Tallahassee, FL
  • Tampa, FL
  • Vero Beach, FL
  • West Palm Beach, FL
  • Winter Haven, FL
  • Acworth, GA
  • Albany, GA
  • Alpharetta, GA
  • Athens, GA
  • Atlanta, GA
  • Augusta, GA
  • Columbus, GA
  • Cumming, GA
  • Decatur, GA
  • Douglasville, GA
  • Duluth, GA
  • Gainesville, GA
  • Kennesaw, GA
  • Lawrenceville, GA
  • Lithonia, GA
  • Macon, GA
  • Marietta, GA
  • Mcdonough, GA
  • Norcross, GA
  • Roswell, GA
  • Savannah, GA
  • Stone Mountain, GA
  • Valdosta, GA
  • Honolulu, HI
  • Cedar Rapids, IA
  • Davenport, IA
  • Des Moines, IA
  • Boise, ID
  • Idaho Falls, ID
  • Nampa, ID
  • Aurora, IL
  • Belleville, IL
  • Chicago, IL
  • Elgin, IL
  • Joliet, IL
  • Naperville, IL
  • Peoria, IL
  • Plainfield, IL
  • Rockford, IL
  • Springfield, IL
  • Waukegan, IL
  • Bloomington, IN
  • Elkhart, IN
  • Evansville, IN
  • Fort Wayne, IN
  • Indianapolis, IN
  • Lafayette, IN
  • Muncie, IN
  • South Bend, IN
  • Terre Haute, IN
  • Kansas City, KS
  • Lawrence, KS
  • Olathe, KS
  • Overland Park, KS
  • Topeka, KS
  • Wichita, KS
  • Bowling Green, KY
  • Lexington, KY
  • Louisville, KY
  • Baton Rouge, LA
  • Lafayette, LA
  • Lake Charles, LA
  • Metairie, LA
  • New Orleans, LA
  • Shreveport, LA
  • Boston, MA
  • Brockton, MA
  • Cambridge, MA
  • Lowell, MA
  • Lynn, MA
  • New Bedford, MA
  • Quincy, MA
  • Springfield, MA
  • Worcester, MA
  • Annapolis, MD
  • Baltimore, MD
  • Bowie, MD
  • Columbia, MD
  • Frederick, MD
  • Gaithersburg, MD
  • Hagerstown, MD
  • Hyattsville, MD
  • Laurel, MD
  • Rockville, MD
  • Silver Spring, MD
  • Ann Arbor, MI
  • Battle Creek, MI
  • Canton, MI
  • Clinton Township, MI
  • Dearborn, MI
  • Detroit, MI
  • Flint, MI
  • Grand Rapids, MI
  • Jackson, MI
  • Kalamazoo, MI
  • Lansing, MI
  • Livonia, MI
  • Muskegon, MI
  • Rochester, MI
  • Saginaw, MI
  • Sterling Heights, MI
  • Warren, MI
  • Ypsilanti, MI
  • Duluth, MN
  • Minneapolis, MN
  • Rochester, MN
  • Saint Paul, MN
  • Ballwin, MO
  • Columbia, MO
  • Florissant, MO
  • Independence, MO
  • Kansas City, MO
  • Lees Summit, MO
  • Saint Charles, MO
  • Saint Louis, MO
  • Springfield, MO
  • Jackson, MS
  • Asheville, NC
  • Cary, NC
  • Chapel Hill, NC
  • Charlotte, NC
  • Concord, NC
  • Durham, NC
  • Fayetteville, NC
  • Gastonia, NC
  • Greensboro, NC
  • Greenville, NC
  • High Point, NC
  • Jacksonville, NC
  • Raleigh, NC
  • Wilmington, NC
  • Winston Salem, NC
  • Fargo, ND
  • Lincoln, NE
  • Omaha, NE
  • Manchester, NH
  • Edison, NJ
  • Elizabeth, NJ
  • Jersey City, NJ
  • Lakewood, NJ
  • Newark, NJ
  • Paterson, NJ
  • Toms River, NJ
  • Trenton, NJ
  • Albuquerque, NM
  • Las Cruces, NM
  • Santa Fe, NM
  • Henderson, NV
  • Las Vegas, NV
  • North Las Vegas, NV
  • Reno, NV
  • Sparks, NV
  • Albany, NY
  • Astoria, NY
  • Bronx, NY
  • Brooklyn, NY
  • Buffalo, NY
  • Corona, NY
  • Elmhurst, NY
  • Flushing, NY
  • Jamaica, NY
  • New York, NY
  • Ridgewood, NY
  • Rochester, NY
  • Schenectady, NY
  • Staten Island, NY
  • Syracuse, NY
  • Yonkers, NY
  • Akron, OH
  • Canton, OH
  • Cincinnati, OH
  • Cleveland, OH
  • Columbus, OH
  • Dayton, OH
  • Hamilton, OH
  • Mansfield, OH
  • Springfield, OH
  • Toledo, OH
  • Youngstown, OH
  • Broken Arrow, OK
  • Edmond, OK
  • Lawton, OK
  • Norman, OK
  • Oklahoma City, OK
  • Tulsa, OK
  • Beaverton, OR
  • Bend, OR
  • Eugene, OR
  • Hillsboro, OR
  • Portland, OR
  • Salem, OR
  • Allentown, PA
  • Bethlehem, PA
  • Erie, PA
  • Harrisburg, PA
  • Lancaster, PA
  • Philadelphia, PA
  • Pittsburgh, PA
  • Reading, PA
  • Scranton, PA
  • West Chester, PA
  • York, PA
  • Bayamon, PR
  • Caguas, PR
  • Carolina, PR
  • Guaynabo, PR
  • Mayaguez, PR
  • Ponce, PR
  • San Juan, PR
  • Providence, RI
  • Anderson, SC
  • Charleston, SC
  • Columbia, SC
  • Greenville, SC
  • Lexington, SC
  • Myrtle Beach, SC
  • Rock Hill, SC
  • Spartanburg, SC
  • Summerville, SC
  • Sioux Falls, SD
  • Chattanooga, TN
  • Clarksville, TN
  • Franklin, TN
  • Johnson City, TN
  • Knoxville, TN
  • Memphis, TN
  • Murfreesboro, TN
  • Nashville, TN
  • Abilene, TX
  • Allen, TX
  • Amarillo, TX
  • Arlington, TX
  • Austin, TX
  • Baytown, TX
  • Beaumont, TX
  • Brownsville, TX
  • Carrollton, TX
  • College Station, TX
  • Conroe, TX
  • Corpus Christi, TX
  • Cypress, TX
  • Dallas, TX
  • Denton, TX
  • Edinburg, TX
  • El Paso, TX
  • Fort Worth, TX
  • Frisco, TX
  • Garland, TX
  • Grand Prairie, TX
  • Houston, TX
  • Humble, TX
  • Irving, TX
  • Katy, TX
  • Keller, TX
  • Killeen, TX
  • Laredo, TX
  • Lewisville, TX
  • Longview, TX
  • Lubbock, TX
  • Mcallen, TX
  • Mckinney, TX
  • Mesquite, TX
  • Midland, TX
  • Mission, TX
  • Missouri City, TX
  • Odessa, TX
  • Pasadena, TX
  • Pearland, TX
  • Plano, TX
  • Richardson, TX
  • Richmond, TX
  • Round Rock, TX
  • San Angelo, TX
  • San Antonio, TX
  • Spring, TX
  • Sugar Land, TX
  • Tyler, TX
  • Waco, TX
  • Wichita Falls, TX
  • Ogden, UT
  • Provo, UT
  • Salt Lake City, UT
  • Sandy, UT
  • West Jordan, UT
  • Alexandria, VA
  • Arlington, VA
  • Charlottesville, VA
  • Chesapeake, VA
  • Fairfax, VA
  • Falls Church, VA
  • Fredericksburg, VA
  • Hampton, VA
  • Henrico, VA
  • Lynchburg, VA
  • Manassas, VA
  • Newport News, VA
  • Norfolk, VA
  • Portsmouth, VA
  • Richmond, VA
  • Roanoke, VA
  • Springfield, VA
  • Virginia Beach, VA
  • Woodbridge, VA
  • Auburn, WA
  • Bellevue, WA
  • Bellingham, WA
  • Bothell, WA
  • Everett, WA
  • Federal Way, WA
  • Kent, WA
  • Lynnwood, WA
  • Olympia, WA
  • Puyallup, WA
  • Renton, WA
  • Seattle, WA
  • Spokane, WA
  • Tacoma, WA
  • Vancouver, WA
  • Yakima, WA
  • Appleton, WI
  • Green Bay, WI
  • Kenosha, WI
  • Madison, WI
  • Milwaukee, WI
  • Racine, WI
  • Waukesha, WI
  • Charleston, WV

Provider Awards

Top 3 Fastest Internet Providers in 2 states
Major Provider Category
Top 5 Fastest Internet Providers in 5 states
Major Provider Category
Top 10 Fastest Internet Providers in 22 states
Major Provider Category
Top 10 Fastest Internet Providers in 21 states
Major Provider Category
#1 Fastest Internet Provider in Puerto Rico
Major Provider Category
Top 3 Fastest Internet Providers in Montana
Major Provider Category
Claim Award