Internet Providers in Jacksonville, AL

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Residential Internet Statistics for Jacksonville, AL
Internet Providers: 7
Internet Plans: 13
Fastest Speed Available: 1,000 Mbps
Average Plan Price: $69.6

Internet Access in Jacksonville, Alabama

Jacksonville has 7 residential Internet Service Providers, or 12 when including business and mobile. Consumers have access to 7 broadband choices like cable or DSL.

Cable and DSL are the two dominant broadband network options within the Jacksonville area, frequently overlapping and competing on service quality. Cable performance tends to be stronger and more robust. That said, the overall speeds we've recorded with either network type are similar.

The plans shown here are collected by hand through our research division.

Coverage from Viasat Internet and HughesNet, generally, will overlap. As a result, the decision between Viasat and HughesNet is common.

In summary, broadband coverage is far from perfect in Jacksonville, but most homes still have around 2 companies able to service them. Explore the map to see which areas have more or less competition. For the time being, a relatively limited 3,000 Jacksonville locals have access to one or fewer providers.

  • There are 10 internet providers in Jacksonville with 7 of those offering residential service
  • Jacksonville is the 245th most connected city in Alabama ahead of Alexandria, but behind Oxford, Anniston, Weaver, and Wellington.
  • The fastest zip code in Jacksonville for April 2021 is 36265. (see all below).

Internet Statistics 2021

3,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Jacksonville, Alabama

Provider Speed Type Time To Download 1 GB
EarthLink Fiber 1,000 Mbps Fiber 8s
Sparklight (formerly Cable One) 1,000 Mbps Cable 8s
AT&T Fiber 940 Mbps Fiber 8s
AT&T Internet 100 Mbps IPBB 1m 21s
EarthLink 100 Mbps DSL 1m 21s
Viasat Internet 50 Mbps Satellite 2m 43s
HughesNet 25 Mbps Satellite 5m 27s

Summary of Internet Providers Availability in Jacksonville, Alabama

  • AT&T Internet - IPBB - 85.3% Availability in Jacksonville - Speeds up to 100 Mbps
  • EarthLink - DSL - 84.3% Availability in Jacksonville - Speeds up to 100 Mbps
  • Sparklight - Cable - 85.6% Availability in Jacksonville - Speeds up to 1,000 Mbps
  • AT&T Fiber - Fiber - 17.6% Availability in Jacksonville - Speeds up to 940 Mbps
  • EarthLink - Fiber - 12.7% Availability in Jacksonville - Speeds up to 1,000 Mbps
  • Viasat - Satellite - 100.0% Availability in Jacksonville - Speeds up to 50 Mbps
  • HughesNet - Satellite - 100.0% Availability in Jacksonville - Speeds up to 25 Mbps

Internet Provider Competition Map For Jacksonville

Jacksonville Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Jacksonville is the 245th most connected city in Alabama ahead of Alexandria, but behind Oxford, Anniston, Weaver, and Wellington.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 5,000 people in Calhoun County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Fiber Availability: 18% of people living in Jacksonville have residential fiber service available to them.

Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.

Approximately 85% of Jacksonville residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 36265 is the zip code with the fastest average download speed in Jacksonville.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Calhoun County, approximately 9,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Broadband for Educational Purposes in Jacksonville

Economic development reports routinely find a increasing correlation between broadband availability and improved schooling. For education, personal Internet access is almost a necessity as universities including Jacksonville State University in Jacksonville switch to web-based platforms to distribute student work. Looking at 2,010 speed tests reported over the past year at locations within two miles of Jacksonville State University campus, performance averages are close to 86.3 Mbps — considerably higher than the lowest speeds needed for streaming video and interfacing with cloud or communication platforms.

Data Cap Issues and Video Streaming in Jacksonville

Data collected by our research team shows that popular ISPs in Jacksonville place a limit on data use on residential broadband plans. Data caps are a public issue since consumers view them as a strategy to discourage "cord cutting", while providers maintain data caps are a necessary tool for managing heavy network congestion. Either way, the issue is the same: streaming services, which can eat up one to seven Gigabytes/hr.

Summary Of Internet Providers In Jacksonville

Provider Type Coverage Speed
AT&T Internet IPBB 85.3%+ 100 Mbps
EarthLink DSL 84.3%+ 100 Mbps
Sparklight (formerly Cable One) Cable 85.6%+ 1,000 Mbps
AT&T Fiber Fiber 17.6%+ 940 Mbps
EarthLink Fiber Fiber 12.7%+ 1,000 Mbps
Viasat Internet Satellite 100% 50 Mbps
HughesNet Satellite 100% 25 Mbps
AT&T Fiber 9.7%+ 940 Mbps
Uniti Fiber Fiber 0.7%+ 25 Mbps

Compare Jacksonville to the 5 largest cities in the US

City Average Download Speed Number of Providers Average Cost per Mbps
Jacksonville 86.3 Mbps 7 $0.24 ( + $0.00 )
New York 415.4 Mbps ( +329.1 Mbps ) 16 ( +9 ) $0.21 ( $0.00 )
Los Angeles 118.9 Mbps ( +32.6 Mbps ) 17 ( +10 ) $0.15 ( $0.00 )
Chicago 116.2 Mbps ( +29.9 Mbps ) 15 ( +8 ) $0.19 ( $0.00 )
Houston 127.4 Mbps ( +41.1 Mbps ) 23 ( +16 ) $0.18 ( $0.00 )
Philadelphia 127.6 Mbps ( +41.3 Mbps ) 8 ( +1 ) $0.18 ( $0.00 )