Internet Providers in Milton, Florida

Called to set up an appointment. No show on the day of. Called the following day only to find out that I now have an appointment the following day, which would be two days after the original appointment. Felt lied to and no communication from Mediacom customer support in regards to rescheduling, but I guess that is typical for their standards. Can't wait to drop their service and get 5G home internet once available. Glad there will be competition and maybe Mediacom will get their rears sorted. Been a customer for easily over a decade.

Wife and son are in great need to use the internet for work and college courses. Wifi & internet had become unusable - little to no internet. Their customer tech support understood my issues and our great need to be up and running again ASAP. He was able to have a field tech come out and get us going again. Both guys did a great job. 5 stars out of 5 to their support team.

How much time do you have? I have had AT&T a while and just moved. I had to get service at my new house and my first experience is as follows; I am extremely grateful for services provided by the AT&T technician that came out to help me. I wish you would email a survey after installation for customers to fill out. Your team should be ecstatic because I never give reviews as well as I should for great service, but I spent 30 min web surfing to find a link to submit a review for an amazing installation tech you sent. His name is Shawn Kelley in the Milton Florida area. I had my package arrive for a self install. I noticed an AT&T van pull into my drive so I was confused because I signed for a self install. It was awesome that AT&T took initiative to make sure my house was set up for the gateway. It should be noted it was 54 degrees outside and my gas isn't on yet. He went above and beyond once my gateway was found to be defective. He installed a new one and went on to troubleshoot until 9pm...9pm! He made internet access as important to him as it was to me. Whatever his benefits received by you are eclipsed by the benefits he provides you. Any issues, you better send him out to my place as I know he will not give up until the job is complete. After a few hours, something happened where my internet cut out. Shawn reached out the next day working around my schedule to come out and fix the problem. I am writing this review on my laptop via WiFi, while downloading modern warfare on my xbox, while streaming the CW. So yea, I'm satisfied seems like an understatement. I have few furnishings in my house, including a mattress, tv and xbox. So the fact I put internet up there on the list before buying a washer/dryer would qualify me as an eager customer. Poor choice of priorities? Maybe, but Shawn made it happen and for that I am grateful. P.S. Get fiber optics in my area!!!!!

Mediacom is the only ISP in my area that provides speeds over 25Mbps, and they know it. With a full house and everyone streaming, we need the speed they provide, and the lower speed alternatives aren’t much less expensive. It’s bad enough I pay over $100 for 100Mbps, where most areas pay close to $50. But they also have data caps at 1,000GB, which gets used real quick when everyone streams. We cut out their cable tv service because streaming is so much cheaper, but to avoid overage charges, we now pay an extra $10/mo to double those data caps! Ironically, this is still cheaper than paying for their cable tv service. This is 2019; there is no excuse for 100Mbps internet to cost anywhere near $100 in the US, and data caps should not exist. Internet speed is relatively fast (speed tests often show slightly above what I pay for), but is constantly being interrupted. Customer Service refuses to compensate when the internet goes out.