HughesNet Customer Service

We’ve collected all of the various phone numbers for HughesNet customer service below. You’ll find each of them organized by department, average wait time, location, and operating hours. We’ve also included HughesNet store contact details organized by city, for convenience.

HughesNet maintains several different helplines both in the US and overseas. Customers can often save some time by reaching out to the department they wish to talk to directly, rather than going through the automatic call routing system.

If you have questions or concerns about your HughesNet satellite installation, the technical support hotline is listed below. If you want to return equipment and cancel your service outright, the retention department is also provided. You will likely be put in touch with a sales agent who will make you an offer on a special promotional rate to retain your business.

The company also offers business internet, and we’ve compiled phone numbers for HughesNet business support as well. In general, you can expect to spend less time on hold and receive more dedicated support than the residential customer service lines offer.

HughesNet Customer Service Phone Numbers

Department	Phone Number
HughesNet Customer Support	(866) 347-3292
HughesNet Sales Department	(844) 737-2700

The table above lists the most popular contact numbers for HughesNet customer service, sales, retention, and support.
*HughesNet’s Phone numbers were last updated on 2019-05-07. Report an out of date phone number.

Contact Viasat Satellite Internet Customer Service Departments

We’ve selected all the most important support pages and phone numbers for HughesNet and organized them below for your convenience. In order to get customer service help, choose the number for the department you are trying to reach and call HughesNet now.

HughesNet Customer service phone number

(866) 347-3292

Call HughesNet customer service at this number to get answers to all of your questions related to billing, payments, HughesNet service, and your account. This is also the number to call for technical support. Representatives are available to assist you on this line 24 hours a day, 7 days a week.

HughesNet Sales Department

(844) 737-2700

If you are looking to get information about purchasing a new HughesNet residential service, calling their sales agents directly at this number can save you time versus waiting in their regular customer service queue. HughesNet satellite Internet and their home phone plan, HughesNet Voice, can both be ordered through this line.

HughesNet Cancellation Department phone number

(866) 347-3292

Calling this number will connect you with a HughesNet retention agent that can help you to cancel your service agreement, as well as let you know if any early termination fees will apply. If you are canceling because of the cost, it is likely they will also recommend alternative HughesNet plans or promotions that may better fit your needs and help you reduce your monthly bill.

HughesNet Business Customer Service Phone Numbers

Department	Phone Number
HughesNet Business Support (Business)	(800) 347-3272
HughesNet Enterprise Sales (Business)	(844) 779-7944

Viasat Business Internet Contact Numbers

HughesNet Business customer service phone number

(800) 347-3272

Call HughesNet’s business customer service line to get assistance specific to HughesNet business services. The agents on this line can answer all of your general questions, as well as get you technical support for any service issues you are having. If you would like to order a new HughesNet business service, you should instead call their business sales number.

HughesNet Business sales agent (enterprise)

(844) 779-7944

This is the enterprise HughesNet sales line for all medium-sized and larger businesses. The agents on this line are authorized to offer different and better promotions that are specific to enterprise businesses and their corresponding larger data needs. When you call, just don’t forget to ask what deals they currently have available for businesses in your area.

HughesNet Business cancellation phone number

(800) 347-3272

Call this number to speak with a representative from the HughesNet cancelation department. Before canceling, make sure to ask them what all various cancelation fees apply to your situation so you know what to expect. It also doesn’t hurt to ask them if there is anything they can do to help make you happier with their service. Sometimes they will offer to put you on at a different promotional rate for a while in order to try and keep you as a customer..

HughesNet Store Contact Details by City

Store Name	Phone Number	Store Address	Open Hours
HughesNet	(814) 206-0588	619 South St, Berlin, PA 15530	-
HughesNet High-Speed Internet Deals	(814) 464-2684	100 Fish Hatchery Rd, New Paris, PA 15554	-
HughesNet	(814) 206-0690	143 Boggy Run Rd, Brockport, PA 15823	-
HughesNet	(814) 206-7438	4 Hunts Alley, Brookville, PA 15825	-
HughesNet	(814) 503-7962	1927 Penn Ave, Hollsopple, PA 15935	-
HughesNet High-Speed Internet Deals	(814) 206-7784	13152 Dunnings Hwy, Claysburg, PA 16625	-
HughesNet High-Speed Internet Deals	(814) 317-9342	121 Maple Hollow Rd, Duncansville, PA 16635	-
HughesNet High-Speed Internet Deals	(814) 315-2142	224 Filbert St, Curwensville, PA 16833	-
HughesNet	(814) 631-1372	824 Pike St, Lemont, PA 16851	-
HughesNet	(706) 955-0134	3633 Wheeler Rd, Augusta, GA 30909	-
Hughes Network Systems LLC	(248) 353-1747	24000 Northwestern Hwy, Southfield, MI 48075	-
HughesNet High-Speed Internet Deals	(806) 416-5302	6398 Hansen Blvd, Groves, TX 77619	-
HughesNet Plans & Pricing	(210) 960-3697	212 Lee St, Utopia, TX 78884	-
HughesNet Internet	(888) 221-4749	15531 Hammett Ct, Moreno Valley, CA 92555	Mon: 8AM–11PM Tue: 8AM–11PM Wed: 8AM–11PM Thu: 8AM–11PM Fri: 8AM–11PM Sat: 8AM–11PM Sun: 8AM–11PM Show all
Hughes Net®	(209) 408-1007	Ceres, CA 95307	Mon: 6AM–9PM Tue: 6AM–9PM Wed: 6AM–9PM Thu: 6AM–9PM Fri: 6AM–9PM Sat: 6AM–9PM Sun: 6AM–9PM Show all

Additional Contact Channels for HughesNet Satellite Internet

HughesNet Customer Support Page

This is HughesNet’s primary support page where they list all their different help topics. Choose the category you are seeking information for to see answers to all the frequently asked questions for that particular type of HughesNet service. Listed on this page as well are the various options for contacting them. Lastly, you can visit their community help forum and publicly post your question there for other customers or support staff to view and respond to.

HughesNet Customer Support

HughesNet Live Chat

Use HughesNet live chat support in order to skip the customer service queue on the phone lines and get help from a HughesNet agent via text. In order to use this feature, you will need to know your HughesNet site account number (SAN). This number can be found on your monthly statement or by logging into your My HughesNet account.

HughesNet Chat Support

HughesNet Social Media Channels

HughesNet Twitter Account

HughesNet uses their Twitter account mainly to update people on all of their latest specials and promotions. While many service providers use Twitter as an additional customer service platform, for HughesNet this doesn’t seem to be the case. If you would like to contact them through social media, you should instead use their Facebook.

@HughesNet

HughesNet Instagram Account

The posts on HughesNet’s Instagram are basically identical to those on Facebook or Twitter, so if you are following them on a different social media platform, there is really no need to do so on Instagram as well. It’s possible that they may respond to direct messages here, but we have been unable to confirm one way or another.

@hughesnet_

HughesNet Facebook Account

HughesNet Facebook posts typically just revolve around their current promotions, however, they also use their Facebook page for customer service assistance. Although contacting them here isn’t going to be as fast as calling their phone line or using their online chat support, they do answer messages. Their page says that they normally respond to inquiries within a few hours.

HughesNet Facebook

HughesNet YouTube Account

There are only a handful of videos on HughesNet’s Youtube channel and it doesn’t appear like they update it very often. Although there is not a whole lot of reason overall to follow them here, if you do head to their channel you will find a number of videos of past HughesNet commercials, as well as short videos related to some of the organizations they sponsor like 4H.

HughesNet YouTube

Frequently asked questions about HughesNet

HughesNet Satellite Internet Common Customer Questions

Can you watch Netflix with HughesNet?
While HughesNet plans are typically fast enough to watch Netflix, the main thing to be concerned about is data usage. HughesNet plans often come with low data caps, and overage charges can be expensive.
How do I find my HughesNet account number?
-Find your HughesNet site account number (SAN) by either logging into your account online or by looking in the upper right-hand corner of your monthly billing statement.
Where can I log in to my HughesNet account?
Customers can find everything they need related to their account and account services by visiting HughesNet’s main customer portal, My HughesNet. However, the actual account login page can be found at the HughesNet "skylogin" panel.
How do I cancel my HughesNet service online?
In order to cancel your HughesNet service you must speak with a company representative. You can do so online by using HughesNet’s online chat support or by communicating with their support team via email. See the numbers and contact cards above for more details.
Is HughesNet service month-to-month, or contract-based?
All HughesNet plans require a minimum commitment of 24 months, so signing up for their service should be a carefully thought out decision. In order to get out of your contract, it is likely you will have to pay a significant early termination fee.