BroadbandNow’s review data for Metronet shows that many customers appreciate the strong network speeds and fiber-optic reliability, as well as friendly, professional technicians who often go the extra mile during installations and repairs. Several reviews highlight courteous on-site service, and competitive pricing that brings fiber to areas previously underserved by high-speed internet. Customers who experience smooth setup tend to be satisfied with the streaming and gaming performance. However, opinions are divided on the timeliness of customer service, with some reporting long wait times, while other report prompt response times during emergencies. Some reviewers cite billing inconsistencies and express frustration with fees. Overall, Metronet earns praise for fast speeds and dedicated technicians, but its service and billing communication could be more consistent.
About Our Metronet Customer Reviews
On this page, you’ll find Metronet reviews written by real customers. As of , percent of our Metronet customer reviews have been positive. For customers who like Metronet, speed is often a big factor: Thanks to its 100 percent fiber-optic network, Metronet’s advertised and real-world speeds are very impressive. Of course, you should also consider Metronet’s plans and pricing, introductory prices and discount deals, and reputation for customer service.
