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Verizon High Speed Internet Reviews

Read verified customer reviews or call for plans available to you

Overall rating
3.6
1,415 reviews
Customer Service
3.2
Reliability
2.8
Speed
2.5
Value
2.7
AI-Generated Summary

BroadbandNow’s review data for Verizon High Speed Internet reveals that some customers highlight easy setup, service availability in areas where fiber is not an option, and positive experiences with diligent or friendly technicians. A portion of users appreciate the reliability they receive in low-traffic areas or consider the basic service adequate for general browsing and email when no other high-speed options are present. However, the other reviews express frustrations with inconsistent speeds, disconnections, and customer service that can be hit-or-miss—particularly in resolving technical or billing issues.

Pros:

  • Service available in areas without fiber or cable alternatives
  • Praise for helpful or patient technicians
  • Provides adequate basic connectivity for general browsing and email in limited competition markets

Cons:

  • Reports of slow or inconsistent speeds, especially in higher-traffic periods
  • Challenges reaching customer support for billing or technical issues
  • Disconnection issues and advertised speeds sometimes not matching user experience

About Our Verizon High Speed Internet Customer Reviews

Verizon High Speed Internet is the brand name for Verizon’s DSL internet service. Not to be confused with Verizon’s other internet service options (Verizon Fios fiber-optic internet and Verizon 5G Home Internet), Verizon High Speed Internet uses a DSL connection to deliver reliable home internet to customers in states like New York and New Jersey.

To compile the information on this page, we sourced Verizon High Speed Internet reviews from real Verizon customers. percent of those reviews have been positive so far. If you’re a Verizon High Speed Internet customer, be sure to add your own review!

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