BroadbandNow’s review data for Ziply Fiber shows that customers often highlight very fast internet speeds, reliable fiber performance when service is running smoothly, and positive experiences with knowledgeable, dedicated technicians who go above and beyond to resolve problems. Some users praise Ziply’s technical support during installations and note significant improvements in latency and streaming quality after switching to fiber. Where Ziply shines, users enjoy stable connections ideal for heavy streaming and multi-device households. However, opinions are divided in other areas: some cite issues reaching effective customer service, billing confusion, or delays in problem resolution, and experiences can vary by location and install crew. While there are reports of outages or account management challenges, the potential for high-speed, low-latency fiber service stands out whenever Ziply delivers as promised.
About Our Ziply Fiber Customer Reviews
Ziply Fiber’s internet speed is a big part of its appeal. Since (as its name suggests) Ziply Fiber uses a fiber-optic internet network, it can achieve speeds that are generally out of reach for older and slower connection types like DSL. Fast connections are a frequent topic of discussion in positive reviews of Ziply Fiber, which — as of — account for percent of all reviews submitted to our database.
Ziply Fiber’s availability is limited to certain areas of the country (in the West and Northwest, for the most part). If you have access and are considering signing up, check for the best Ziply Fiber deals before committing!