Ziply Fiber Customer Reviews

I can't wrap my head around how anyone dislikes this company or its product. We made the switch from our old ISP about a year ago and have constantly been impressed. We had frequent service interruptions at night, would rarely get close to the speed we paid for, and often download throttled, as well as the data overage charges. I have yet to see a dip in download speed below 700mbps and have not once noticed a service interruption of more than 20 minutes. Installers arrived on time and were friendly and worked with me to find the best spot. Truly impressed all around.

We somehow lost all internet service (I still do not know why) but we called customer service and they had a technician come today. He had us back online in no time at all. He was friendly, professional, and competent. This has been a great experience. I feel so confident knowing when things go wrong, Ziply has our backs. Thanks!

Excellent customer service even when the customer is being difficult.

No data caps, very fast uploads, good prices, and very negotiable. Fine installer and no pressure to use their router or equipment.

Not sure about customer service, but the internet is great with the best speeds in town. Works consistently.

Just wanted to let you know our service tech, out of Pinehurst, ID, provided us with the best customer service. He did not give up on finding our problem with our phone line until it was resolved. The phone still works great.