Internet Providers in Reno, NV
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Residential Internet Statistics for Reno, NV
| Internet Providers: | 29 |
|---|---|
| Internet Plans: | 10 |
| Fastest Speed Available: | 1,000 Mbps |
| Average Plan Price: | $61.48 |
Most Popular Residential Internet Providers in Reno, Nevada
97.8% Available
1,000 Mbps
Download
35 Mbps
Upload
95.6% Available
940 Mbps
Download
1,000 Mbps
Upload
100% Available
100 Mbps
Download
3 Mbps
Upload
Internet Access in Reno, Nevada
Data shown on BroadbandNow is based on the FCC's bi-annual provider coverage reporting. We leverage direct provider coverage reports to further validate that data on a census block or lit address level. Pricing and plan information is collected through our data science division. We've analyzed 379 Internet deals in Reno since 2014. Average speed data is based on 159,453 local speed tests. They are meant for general provider comparison purposes, not as an indicator of the fastest Internet speeds available.
Spectrum is another common Internet option in Reno, offering mainly Cable connections with coverage in 97 percent of the area. Sky Fiber offers an alternative wireless service for virtually one hundred percent of local residents, although it needs roof access or proximity to a Sky Fiber access point.
Cable and DSL providers like AT&T Internet are the main broadband network types available in Reno.
broadband competition is strong for Reno, and the average Reno household has 6-7 providers to choose from. Averaged across all neighborhoods in the city, that's precisely 6.77 service options in each block.
As of the latest FCC data, Viasat Internet (formerly Exede) and HughesNet are the strongest providers in Reno so far as coverage. As the map below demonstrates, these providers often compete at addresses around Reno.
- There are 29 internet providers in Reno with 13 of those offering residential service
- Reno is the 5th most connected city in Nevada ahead of Washoe Valley, Sun Valley, Incline Village, and Kings Beach, but behind Sparks.
- The fastest zip code in Reno for April 2021 is 89519. (see all below).
Internet Statistics 2021
3.5% of consumers in Reno
9,000 People Only have access to 1 or fewer wired internet providers available at their address.This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Reno, Nevada
| Provider | Speed | Type | Time To Download 1 GB |
|---|---|---|---|
| Spectrum | 1,000 Mbps | Cable | 8s |
| AT&T Fiber | 940 Mbps | Fiber | 8s |
| AT&T Internet | 100 Mbps | IPBB | 1m 21s |
| Viasat Internet (formerly Exede) | 100 Mbps | Satellite | 1m 21s |
| HughesNet | 25 Mbps | Satellite | 5m 27s |
| RTI | 20 Mbps | DSL | 6m 49s |
Summary of Internet Providers Availability in Reno, Nevada
- AT&T Internet - IPBB - 95.6% Availability in Reno - Speeds up to 100 Mbps
- Spectrum - Cable - 97.8% Availability in Reno - Speeds up to 1,000 Mbps
- AT&T Fiber - Fiber - 22.6% Availability in Reno - Speeds up to 940 Mbps
- RTI - DSL - 0.6% Availability in Reno - Speeds up to 20 Mbps
- Viasat - Satellite - 100.0% Availability in Reno - Speeds up to 100 Mbps
- HughesNet - Satellite - 100.0% Availability in Reno - Speeds up to 25 Mbps
Internet Providers in Nearby Cities
Internet Provider Competition Map For Reno
The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.
This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.
Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.
This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.
Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.
25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.
Broadband Access for Education in Reno
University Of Nevada-Reno and Morrison University are the biggest universities in Reno. For the 18,935 combined students living in the area, fast internet access is a must for obtaining online course materials and conducting research. Both universities offer 6 internet providers at the average address within two miles of each campus. University Of Nevada-Reno students that live close to campus can expect to get downstream speeds of around 104.36 Mbps, according to speed test data in the University Of Nevada-Reno zip. Speeds around Morrison University average out to 103.67 Mbps over 20,866 tests run in the past year. FCC and US Government reports regularly cite the need to better broadband availability for college and high school students.
Data Cap Issues and Video Streaming Around Reno
Data collected by our researchers suggests that popular ISPs place some sort of limit on data use on residential Internet connections. Data caps are disliked since customers see caps as a tactic for limiting streaming services. Providers insist that caps are a necessary tool as they struggle to manage heavy network congestion. In either case, the culprit is the same: streaming services, which easily uses 1–7GB/hr.
Summary Of Internet Providers In Reno
Compare Reno to the 5 largest cities in the US
Customer Reviews of Internet Providers in Reno
New name same story
Let me start buy saying the internet works 99.5% of the time. Although I pay for the 120Mbps download, on average the fastest I will see is 80Mbps. The fastest I have ever seen was 103.43Mbps. The slowest was a brutal 22 Mbps. I have called and asked why? and can I do anything? The standard response I get is “ Sir I’m seeing nothing wrong on our end “ “have you tried unplugging and plugging the modem and router “ yes YESSS I have done that. I have struggled with this company for years they raise your rates every 12 months. They constantly harass you trying to get you to bundle the service. It’s really frustrating when I talk to my friends and they all have gigabyte internet available to them, and here we are in northern Nevada suck with 1970s era Tec. But yet we have some big name Tec company’s located here. All and all the service is the best in the north but the choices and options suck. We need fiber I think the only way we are going to get it is if we the customer demand better service with competitive pricing. Well thanks for reading.
Okay service, TERRIBLE customer service and policies
Called to end service due to move. We ended up keeping service one extra day (after the end of billing cycle) and was told by a customer service representative they prorate; they don't. Got charged another entire month of service for one day. The representative either lied or was not informed, but they will not cancel the bill or accept my partial payment. Horrible policy and customer service despite the misinformation given. Would never recommend.
Really appreciate this company
Always courteous, always understanding, got a great deal, been with this company almost a year. I appreciate how they do business, oh and I'm ALWAYS late paying my bill. YEAH! After the last phone company, you'd think I'd be more on top of it but with a third child, being visually impaired, trying to buy a home and all the awesome new life challenges, it's hard to be on time. And 99% of what needs to be done can't be accomplished without internet. THANK YOU SPECTRUM!
SkyFiber Internet
The customer service at Sky Fiber internet is by far the best I have ever experienced, they are always on top of things and when there is an issue they are quick to respond and get me back up and running. Though it is a little more expensive than the competitors, the reliability of the service is excellent and I always get my promised speeds. Thank You to the crew at Sky Fiber Internet!
Internet service has been rock solid.
Internet has been quite reliable, and it's easy to contact customer service via a chat portal.
I am a Sky Fiber believer now
They brought Fiber Optics in when everyone else said it was not possible. No Construction cost either!
High Speed and Very Reliable
Very high speed, low latency and reliable.
Charter has been good for me for over three years now.
Except for electricity and indoor plumbing, a high-speed Internet connection is my most important resource, and Charter Spectrum does a good job for me. Anything cheaper is a lot slower.
Great, Great, Great....but
Straight up, I've been with Charter since 1996 or 1997....from Southern California and then to Reno since 2007. Service has always been good. The people are good. Not much for TV for 4 yrs. I watch something on the internet instead. Technically they are superior. The price has a tendency to creep, that's my only complaint.
Great Service
We've had a SkyFiber connection for a good amount of time, and I chose to keep it over the backup connection that had a faster downstream when the higher ups made me come to that decision... I really like Skyfiber's ability to treat their customers well, that means a lot. There have been a few issues and upgrades that needed to take place before things were running solid, but it's Fixed Wireless after all... But even with the few issues, I would still choose SkyFiber over the others simply based on customer service. Their connection is great when it is working as it should, which I've actually been pretty surprised to see it be about 95% of the time. The only thing with fixed wireless is that sometimes there are connection drop-outs... Not sure that can really be entirely avoided, but we run VoIP and tons of data through our 50/50 meg connection, and it runs fantastic most of the time.