How much internet speed do you need? That depends on how you plan on using your internet connection.
< 25 Mbps basic internet for checking e-mail, google searches 25-99 Mbps will handle streaming Netflix, FaceTime, Zoom calls 100-499 Mbps fast downloads, gaming online, streaming UHD on multiple screens 500-1,000 Mbps blazing fast for just about anything
Internet Providers in Charlotte, North Carolina
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Internet Access in Charlotte, North Carolina
The average download speed in Charlotte is 161.26 Mbps. This is 36.5% faster than the average in North Carolina and 36.2% faster than the national average.
- There are 31 internet providers in Charlotte with 8 of those offering residential service
- Charlotte is the 5th most connected city in North Carolina ahead of Matthews, Belmont, Harrisburg, and Indian Trail, but behind Pineville.
- There are 26 companies offering business internet services in Charlotte.
- Approximately 98% of Charlotte residents are serviced by multiple wired providers.
- Fiber optic internet is available to 75% of Mecklenburg County residents.
- The average internet download speed in North Carolina is 118.12 mbps.
- 13% of residents in Mecklenburg County have access to fixed wireless internet service.
- In Mecklenburg County, approximately 300 people do not have access to 25mbps wired broadband.
- Explore internet access for communities within Charlotte: Mint Hill
- The fastest zip code in Charlotte for July 2021 is 28216. (see all below).
Internet Statistics 2021
1.7% of consumers in Charlotte13,000 People Only have access to 1 or fewer wired internet providers available at their address.
This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Charlotte, North Carolina
|Provider||Speed||Type||Time To Download 1 GB||Availability|
|Google Fiber||2,000 Mbps||Fiber||4s||69.4%|
|AT&T Internet||940 Mbps||IPBB and Fiber||8s||88.8%|
|EarthLink||1,000 Mbps||DSL and Fiber||8s||88.8%|
|Viasat Internet||100 Mbps||Satellite||1m 21s||100.0%|
|Windstream||100 Mbps||DSL||1m 21s||15.1%|
|HughesNet||25 Mbps||Satellite||5m 27s||100.0%|
Internet Providers in Nearby Cities
Customer Reviews of Internet Providers in Charlotte
Better than I thought
I had a few problems with Spectrum and the Spectrum app that I was using to make payments on as I wasn’t too happy with the misinformation it was giving me. I was on the phone twice, and this second time really cleared up everything I was worried about. Her name was Avion (hopefully I was close on spelling) and she was more than happy to answer every question I had. She was very sweet and she was very informative on everything about Spectrum so that I didn’t have anymore questions to ask. She did a great job!
I have been with Spectrum under TWC and until now, I am still satisfied. My service is great!
I gave 5 stars to the tech from Matthews Spectrum store. I would like to give only one star to online Spectrum customer support. I don’t have service with Spectrum but unfortunately, my 83-year-old mom has. I kept calling Spectrum customer service to solve the problem my mom had and customer service representatives kept transferring me from one department to another. Yesterday, I decided to stop at Matthews Spectrum store and asked personally the same question I had for weeks. Tech paid attention to what I was talking about. He listened! Problem was solved in 5 minutes but on the phone, I spent hours! I greatly appreciate your help. Spectrum, you need to hire more people like him.
Great Customer Service
Today I contacted Spectrum customer service pertaining my cable billing. I was later transferred to a supervisor and she worked with me for over an hour to ensure I understood my bill. Eventhough I seemed a little aggravated at times, her professionalism never changed. She went above and beyond to ensure I understood my bill and not once did she show any signs of a negative attitude. The kind of professionalism I received from this agent is a lost art in today's world. I can go on and on about her, but I'm going to leave it as associate like her is hard to find. Thanks again.