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Internet Providers in Jacksonville, Florida

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BroadbandNow has the most accurate and comprehensive internet service coverage data on the web. Our data sources include the Federal Communications Commission (FCC), user speed tests and coverage data form internet service providers. In addition, we independently source and validate plan and pricing data.

Home Internet in Jacksonville, FL

  • 1. AT&T
    Speeds Up To
    5 Gbps
    See *
    Connection: IPBB, Fiber, 5G Internet
    Availability: 85.3%
    Jacksonville speed tests confirm high speeds for AT&T Internet
  • 2. Xfinity
    Speeds Up To
    10 Gbps
    * See **
    Connection: Cable, Fiber
    Availability: 97.9%
    Jacksonville speed tests confirm high speeds for Xfinity
  • 3. Viasat
    Speeds Up To
    150 Mbps
    * See **
    Connection: Satellite
    Availability: 100%
  • 4. EarthLink
    Speeds Up To
    100 Mbps
    * See **
    Connection: 5G Internet
    Availability: 47.8%
  • 5. HughesNet
    Speeds Up To
    100 Mbps
    * See **
    Connection: Satellite
    Availability: 100%
  • 6. Florida High Speed Internet
    Speeds Up To
    80 Mbps
    * See **
    Connection: Fixed Wireless
    Availability: 4.8%
  • Starlink
    Download Speeds:
    50 - 220 Mbps
    * See **
    Connection: Satellite
    Availability: 100%
  • Verizon
    Speeds Up To
    1 Gbps
    * See **
    Connection: 5G Internet
    Availability: 28.6%

Home Internet Summary in Jacksonville, FL

Xfinity offers cable internet in Jacksonville, Florida, covering 97.90% of the area. With speeds up to 2 Gbps, plans start at $30 per month. This extensive reach supports reliable high-speed connections for streaming, gaming, and multiple users, aligning well with the city's 44% cable infrastructure.

AT&T Internet delivers significant coverage, reaching 85.30% of Jacksonville using IPBB and fiber connections. It provides speeds up to 5 Gbps, starting at $55 per month. Benefiting from Jacksonville's 99% fiber infrastructure, AT&T caters to those needing extremely fast internet. Both Xfinity and AT&T ensure broad access to high-quality internet, meeting diverse user requirements across the city.

Best Internet Providers in Jacksonville, Florida

The best internet provider in Jacksonville is AT&T Fiber. Fiber internet is the fastest and most reliable type of internet you can get, and AT&T Fiber is Jacksonville’s only fiber internet option. With AT&T Fiber, you can get top speeds up to an eye-watering 5 Gbps, which is more than the typical household would ever need. However, AT&T Fiber also offers plans at other speeds, with the lowest fiber internet speed starting at 300 Mbps and prices starting at $55 per month. Even the most basic of AT&T Fiber’s plans is extremely fast by broadband standards.

After AT&T Fiber, your next-best option for home internet in Jacksonville is Xfinity. Xfinity is Jacksonville’s cable internet provider, and it’s available just about everywhere in town. Like most cable providers in most cities, Xfinity pretty much has a monopoly on the cable network — don’t expect to get cable internet from any other company in Jacksonville (though Jacksonville does have other internet companies that use connection types besides cable). Xfinity’s bundles start at $55 per month and include additional services such as TV, home phone, mobile phone, and even home security. Xfinity’s internet-only plans start at $30 per month, but some of them may come with a contract (something you never have to worry about with AT&T Fiber).

There are a few other ISP options in Jacksonville, such as EarthLink, Verizon and Florida High Speed Internet, but these fixed wireless internet options pale in comparison to their wired internet counterparts in the city. If you want the fastest and most reliable internet, you should choose AT&T Fiber or Xfinity. Otherwise, one of these alternatives may fit your lifestyle.

If you’re a new customer, you’ll most likely receive offers from ISPs that’ll help you save money when you sign up for one of their internet plans. AT&T, for example, offers ample opportunities to save when you choose any of its fiber internet plans. Depending on the plan type, you can potentially receive a $150 Visa Reward Card. Or, if you bundle your plan with an unlimited wireless plan, you get a 20 percent discount. ISPs’ deals and promotions change frequently, so make sure you check back and get the latest deals.

Fastest Internet Providers in Jacksonville, Florida

Xfinity is the fastest provider in Jacksonville, with speeds up to 10 Gbps.

Of all of the internet companies in Jacksonville, AT&T Fiber provides the fastest internet connection. Offering speeds up to 5 Gbps on its Internet 5000 plan, AT&T Fiber’s symmetrical connections provide both the upload and download speeds you need to stream, game, and work from home without any interruptions. Moreover, AT&T Fiber doesn’t come with data caps, and you get the AT&T Wi-Fi Gateway with Wi-Fi 6 and the Smart Home Manager app at no extra cost.

Of course, not every household needs internet speeds in the multiple gigabits per second (Gbps). Just 1 Gbps is plenty in most cases, even with heavy internet usage. A good internet speed is 500 Mbps to 1 Gbps — that will get you all of the bandwidth that you’ll need in order to do things like stream live TV and play online video games, even if you have lots of internet users on your Wi-Fi at once. For smaller households with less intense internet needs, 250 Mbps should be plenty — and some households can get away with 100 Mbps or less, though you shouldn’t expect speeds like that to feel “fast.”

If you don’t have access to AT&T Fiber at your address, then you should consider Xfinity for its download speeds reaching up to 1 Gbps. That said, while Xfinity has great download speeds, you won’t get the quick upload speeds you find with AT&T Fiber. Instead, Xfinity’s upload speeds only go up to 35 Mbps. Of course, this is still enough for most activities, but you may find some bottlenecks for 4K streaming or using numerous devices in one household. Also, Xfinity has a data cap of 1.2 TB in Jacksonville, meaning you could face data overage charges if you exceed your limit.

What’s a Good Internet Speed?

Internet Speed Appropriate For Providers in your Area offering this Speed Availability in your Area
100 Mbps
  • Streaming
  • Video chat
  • Online gaming
  • Larger households
  • Viasat
  • EarthLink
  • HughesNet
  • Starlink
100%
1000 Mbps (1 Gbps)
  • Heavy streaming (4K video
  • multiple devices
  • etc.)
  • Video chat
  • Lag-free gaming
  • Large households
  • AT&T
  • Xfinity
  • Verizon
97.92999999999999%

Learn more about internet speeds:

Internet Availability in Jacksonville, Florida

Like most cities in the U.S., Jacksonville has one major cable provider and one major telecom provider, and each has service pretty much all over the city. For Jacksonville, we’re talking about Xfinity for cable and AT&T as the telecom provider.

The big question in Jacksonville is this: Do you live in an area where that telecom provider — AT&T — provides new fiber internet connections, or are you in an area where it only offers DSL internet (which AT&T calls “IPBB”)?

47.1% of Jacksonville is covered by AT&T’s fiber-optic internet network, so there’s a decent chance that you have access to it in your area of the city. As is often the case with these new technologies and major residential providers, the weakest part of AT&T’s network is actually the commercial areas downtown. West Jacksonville is another area with pretty spotty coverage, and there’s still work to be done near the airport, in places like Jacksonville North Estates. There are another couple of weak spots in Empire Point, on the south side of the Hart Bridge; and in San Marco, off to the west of Philips Highway.

But in just about every other residential area of Jacksonville, AT&T’s fiber network has a pretty good presence. There’s some availability in Springfield, and the network is especially strong up in Garden City and the Highlands. Duval, Jamestown, and Oceanway are all in AT&T Fiber territory, too.

The Arlington area has a lot of access to AT&T Fiber, and so does East Arlington. The whole area around the University of North Florida is pretty well-covered, too, so expect to see AT&T Fiber as an option if you live around there.

And if you can’t get AT&T Fiber? Well, then you can just turn to Xfinity — it’s available at virtually every residential address in Duval County.

Internet Provider Store Locations in Jacksonville, FL

Provider Connection Types in Jacksonville, FL

Connection Type About this Connection Type Availability in Jacksonville, FL
Satellite
  • Available even in very rural areas
  • Typically has high latency (lag)
100%
DSL
  • Typically about 100 Mbps
  • Slower than Cable or Fiber
54.449999999999996%
Cable
  • Typically 250 Mbps - 1 Gbps
  • Widely available
  • A good choice for most users
98.92999999999999%
Fiber
  • Typically 1 Gbps or faster
  • Upload speeds match download speeds
43.81%

List of Internet Providers in Jacksonville, FL

Provider Type Top Speed
AT&T IPBB, Fiber, 5G Internet 5 Gbps
Xfinity Cable, Fiber 10 Gbps
Viasat Satellite 150 Mbps
EarthLink 5G Internet 100 Mbps
HughesNet Satellite 100 Mbps
Florida High Speed Internet Fixed Wireless 80 Mbps
Starlink Satellite 220 Mbps
Verizon 5G Internet 1 Gbps

Internet Providers in Jacksonville, FL

Provider Plans Starting At Speeds Up To Connections
AT&T Internet $55/mo Prices may vary depending on the plan 5 Gbps Ltd. avail/areas. Speeds vary, not g’td. Single devices wired speed maximum 4.7Gbps. IPBB, Fiber, 5G Internet
Xfinity $30/mo Prices may vary depending on the plan 10 Gbps *Not all internet speeds available in all areas. Cable, Fiber
Viasat Internet $99.99/mo Prices may vary depending on the plan 150 Mbps *Not all internet speeds available in all areas. Satellite
EarthLink 5G Home Internet $39.95/mo Prices may vary depending on the plan 100 Mbps *Not all internet speeds available in all areas. 5G Internet
Hughesnet $49.99/mo Prices may vary depending on the plan 100 Mbps *Not all internet speeds available in all areas. Satellite
Starlink $120/mo Prices may vary depending on the plan 220 Mbps *Not all internet speeds available in all areas. Satellite
Verizon $50/mo Prices may vary depending on the plan 1 Gbps *Not all internet speeds available in all areas. 5G Internet

Frequently Asked Questions About Internet in Jacksonville, Florida

  • What’s the best internet provider in Jacksonville?

    AT&T Fiber is the best internet provider in Jacksonville. It offers excellent speeds and enjoys a great reputation for customer satisfaction.

  • What’s the fastest internet provider in Jacksonville?

  • What’s the cheapest internet provider in Jacksonville?

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