What’s the best internet provider in Jacksonville?

AT&T Fiber is the best internet provider in Jacksonville. It offers excellent speeds and enjoys a great reputation for customer satisfaction.

What’s the fastest internet provider in Jacksonville?

Xfinity is the fastest internet provider in Jacksonville. Its fastest plan can reach speeds up to 10 Gbps.

What’s the cheapest internet provider in Jacksonville?

Spectrum offers the cheapest internet plan in Jacksonville, which costs just $30 per month.

Internet Providers in
Jacksonville, FL

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Best Internet Providers in Jacksonville, Florida

The best internet provider in Jacksonville is AT&T Fiber. Fiber internet is the fastest and most reliable type of internet you can get, and AT&T Fiber is Jacksonville’s only fiber internet option. With AT&T Fiber, you can get top speeds up to an eye-watering 5 Gbps, which is more than the typical household would ever need. However, AT&T Fiber also offers plans at other speeds, with the lowest fiber internet speed starting at 300 Mbps and prices starting at $55 per month. Even the most basic of AT&T Fiber’s plans is extremely fast by broadband standards.

After AT&T Fiber, your next-best option for home internet in Jacksonville is Xfinity. Xfinity is Jacksonville’s cable internet provider, and it’s available just about everywhere in town. Like most cable providers in most cities, Xfinity pretty much has a monopoly on the cable network — don’t expect to get cable internet from any other company in Jacksonville (though Jacksonville does have other internet companies that use connection types besides cable). Xfinity’s bundles start at $60 per month and include additional services such as TV, home phone, mobile phone, and even home security. Xfinity’s internet-only plans start at $30 per month, but some of them may come with a contract (something you never have to worry about with AT&T Fiber).

There are a few other ISP options in Jacksonville, such as EarthLink, Verizon and Florida High Speed Internet, but these fixed wireless internet options pale in comparison to their wired internet counterparts in the city. If you want the fastest and most reliable internet, you should choose AT&T Fiber or Xfinity. Otherwise, one of these alternatives may fit your lifestyle.

Another alternative worth considering is T-Mobile 5G Home Internet. It transmits signals between a cell tower in your area to the gateway device in your home, allowing you to experience download speeds between 133 Mbps to 415 Mbps. These speeds are more than enough for most online activities, including but not limited to streaming, video calling and gaming. Plus, T-Mobile 5G Home Internet plans are affordable, with prices starting at $60 per month.

New customers usually receive offers from ISPs that’ll help them save money when they sign up for an internet plan. AT&T Fiber, for example, offers ample opportunities to save when you choose any of its fiber internet plans. If you sign up for a fiber plan, you can receive a $100 Visa Reward Card with the “EXTRA100” promo code. The best part — you can stack that reward card with the up to $150 in Visa Reward Cards you get just for simply signing up for AT&T Fiber. If you bundle your AT&T Fiber plan with an AT&T Unlimited wireless plan, you can get a 20 percent discount on your monthly bill and six months of free fiber internet. If you choose to go with Xfinity instead, you could get reliable 400 Mbps internet with an Unlimited mobile line for just $30 per month for the first year. These deals and promotions change frequently, so make sure you check back and get the latest deals.

Xfinity - Fastest Provider
Spectrum - Cheapest Provider
Viasat - Widely Available
Viasat - Great for Rural Areas
T-Mobile - Offers 5G Home Internet
Xfinity - Great Value

Fastest Internet Providers in Jacksonville, Florida

Xfinity is the fastest provider in Jacksonville, with speeds up to 10 Gbps.

Of all of the internet companies in Jacksonville, AT&T Fiber provides the fastest internet connection. Offering speeds up to 5 Gbps on its Internet 5000 plan, AT&T Fiber’s symmetrical connections provide both the upload and download speeds you need to stream, game, and work from home without any interruptions. Moreover, AT&T Fiber doesn’t come with data caps, and you get the AT&T Wi-Fi Gateway with Wi-Fi 6 and the Smart Home Manager app at no extra cost.

Of course, not every household needs internet speeds in the multiple gigabits per second (Gbps). Just 1 Gbps is plenty in most cases, even with heavy internet usage. A good internet speed is 500 Mbps to 1 Gbps — that will get you all of the bandwidth that you’ll need in order to do things like stream live TV and play online video games, even if you have lots of internet users on your Wi-Fi at once. For smaller households with less intense internet needs, 250 Mbps should be plenty — and some households can get away with 100 Mbps or less, though you shouldn’t expect speeds like that to feel “fast.”

If you don’t have access to AT&T Fiber at your address, then you should consider Xfinity for its download speeds reaching up to 1 Gbps. That said, while Xfinity has great download speeds, you won’t get the quick upload speeds you find with AT&T Fiber. Instead, Xfinity’s upload speeds only go up to 35 Mbps. Of course, this is still enough for most activities, but you may find some bottlenecks for 4K streaming or using numerous devices in one household. Also, Xfinity has a data cap of 1.2 TB in Jacksonville, meaning you could face data overage charges if you exceed your limit.

What’s a Good Internet Speed?

Internet Speed	Appropriate For	Providers in your Area offering this Speed	Availability in your Area
100 Mbps	Streaming Video chat Online gaming Larger households	Viasat T-Mobile EarthLink Hughesnet XNET WiFi Starlink	100%
1000 Mbps (1 Gbps)	Heavy streaming (4K video multiple devices etc.) Video chat Lag-free gaming Large households	Spectrum AT&T Xfinity Verizon	97.92999999999999%

Learn more about internet speeds:

Internet Availability in Jacksonville, Florida

Like most cities in the U.S., Jacksonville has one major cable provider and one major telecom provider, and each has service pretty much all over the city. For Jacksonville, we’re talking about Xfinity for cable and AT&T as the telecom provider.

The big question in Jacksonville is this: Do you live in an area where that telecom provider — AT&T — provides new fiber internet connections, or are you in an area where it only offers DSL internet (which AT&T calls “IPBB”)?

47.1% of Jacksonville is covered by AT&T’s fiber-optic internet network, so there’s a decent chance that you have access to it in your area of the city. As is often the case with these new technologies and major residential providers, the weakest part of AT&T’s network is actually the commercial areas downtown. West Jacksonville is another area with pretty spotty coverage, and there’s still work to be done near the airport, in places like Jacksonville North Estates. There are another couple of weak spots in Empire Point, on the south side of the Hart Bridge; and in San Marco, off to the west of Philips Highway.

But in just about every other residential area of Jacksonville, AT&T’s fiber network has a pretty good presence. There’s some availability in Springfield, and the network is especially strong up in Garden City and the Highlands. Duval, Jamestown, and Oceanway are all in AT&T Fiber territory, too.

The Arlington area has a lot of access to AT&T Fiber, and so does East Arlington. The whole area around the University of North Florida is pretty well-covered, too, so expect to see AT&T Fiber as an option if you live around there.

And if you can’t get AT&T Fiber? Well, then you can just turn to Xfinity — it’s available at virtually every residential address in Duval County.

Provider Connection Types in Jacksonville, FL

Connection Type	About this Connection Type	Availability in Jacksonville, FL
Satellite	Available even in very rural areas Typically has high latency (lag)	100%
DSL	Typically about 100 Mbps Slower than Cable or Fiber	54.449999999999996%
Cable	Typically 250 Mbps - 1 Gbps Widely available A good choice for most users	98.92999999999999%
Fiber	Typically 1 Gbps or faster Upload speeds match download speeds	43.81%