Internet Providers in Jacksonville, FL

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Residential Internet Statistics for Jacksonville, FL
Internet Providers: 29
Internet Plans: 28
Fastest Speed Available: 10,000 Mbps
Average Plan Price: $82.66

Internet Access in Jacksonville, Florida

The Internet availability data listed here is based on governmental data and compared and corrected against private lit address files. Since 2014, we've crunched 131,767 rows of FCC databases about broadband access in the Jacksonville area. Average speed analysis is split between major providers and calculated based on 209,346 user speed tests performed over the most recent 12 months.

XFINITY from Comcast is a common second choice to the primary providers, serving Jacksonville with a maximum download speed of 987 Mbps. There are also 18 companies within the city marketing enterprise and business subscriptions like SD-WAN. We list every local provider with business services on their website.

Viasat Internet has the widest availability for Jacksonville residents. close to one hundred percent of Jacksonville census blocks can get Internet service from them. HughesNet is the most likely second choice in the area, with coverage in practically one hundred percent of Jacksonville with predominantly Satellite Internet service. The fastest plan we've found for HughesNet in Jacksonville is 25 Mbps.

Considering network tech with significant infrastructure already built the area, we see that the most frequently available wired broadband tech types are IPBB and Fiber, with 92.60% and 50.16% respectively. Fiber infrastructure uses newer, more modern Fiber-optical lines made of tiny, thin glass or plastic strands which can send digital data using light. Fiber network technology outputs better speeds and reliability, but in some cases may switch to older copper wires in the "last mile" near subscribers. As a result, not all fiber connections offer "gigabit" performance.

The majority of Jacksonville residents have 3-4 options so far as home Internet (an average of 3.64 per census block), which is above average in the state. Jacksonville is currently the 21st most-connected metro area in Florida. Underserved blocks are comparatively low, with only 27,000 stuck with a single broadband choice. Activate the interactive map below to explore network data about Jacksonville and see Internet coverage statistics.

Internet Statistics 2021

27,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Jacksonville, Florida

Provider Speed Type Time To Download 1 GB
Hotwire Communications 10,000 Mbps Fiber 0s
EarthLink Fiber 1,000 Mbps Fiber 8s
XFINITY from Comcast 1,200 Mbps Cable 6s
AT&T Fiber 940 Mbps Fiber 8s
AT&T Internet 100 Mbps IPBB 1m 21s
EarthLink 100 Mbps DSL 1m 21s
Viasat Internet 100 Mbps Satellite 1m 21s
Summit Broadband 100 Mbps Fiber 1m 21s
Hargray Communications 1,000 Mbps Fiber 8s
NEFCOM 50 Mbps DSL 2m 43s
HughesNet 25 Mbps Satellite 5m 27s
AT&T 25 Mbps Fixed Wireless 5m 27s
Windstream 100 Mbps DSL 1m 21s
BullsEye Telecom 1.5 Mbps Fiber 1h 31m 1s

Summary of Internet Providers Availability in Jacksonville, Florida

  • AT&T Internet - IPBB - 92.6% Availability in Jacksonville - Speeds up to 100 Mbps
  • EarthLink - DSL - 79.8% Availability in Jacksonville - Speeds up to 100 Mbps
  • Xfinity - Cable - 98.0% Availability in Jacksonville - Speeds up to 1,200 Mbps
  • AT&T Fiber - Fiber - 50.2% Availability in Jacksonville - Speeds up to 940 Mbps
  • EarthLink - Fiber - 42.8% Availability in Jacksonville - Speeds up to 1,000 Mbps
  • Windstream - DSL - 5.2% Availability in Jacksonville - Speeds up to 100 Mbps
  • Hotwire Communications - Fiber - 1.2% Availability in Jacksonville - Speeds up to 10,000 Mbps
  • Summit - Fiber - 0.4% Availability in Jacksonville - Speeds up to 100 Mbps
  • Hargray - Fiber - 0.1% Availability in Jacksonville - Speeds up to 1,000 Mbps
  • AT&T - Fixed Wireless - 0.1% Availability in Jacksonville - Speeds up to 25 Mbps
  • NEFCOM - DSL - 0.0% Availability in Jacksonville - Speeds up to 50 Mbps
  • BullsEye Telecom - Fiber - 0.0% Availability in Jacksonville - Speeds up to 1.5 Mbps
  • Viasat - Satellite - 100.0% Availability in Jacksonville - Speeds up to 100 Mbps
  • HughesNet - Satellite - 100.0% Availability in Jacksonville - Speeds up to 25 Mbps

Internet Provider Competition Map For Jacksonville

Jacksonville Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Jacksonville is the 21st most connected city in Florida ahead of Jacksonville Beach, Neptune Beach, Atlantic Beach, Orange Park, and Fleming Island.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 17,000 people in Duval County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Fiber Availability: 51% of people living in Jacksonville have residential fiber service available to them.

Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.

Approximately 97% of Jacksonville residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 32205 is the zip code with the fastest average download speed in Jacksonville.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Duval County, approximately 18,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Internet Coverage close to University Of North Florida and Jacksonville University

In the two-mile area around University Of North Florida, a normal house or apartment building has 3 options for an internet connection. The variety of internet service options near Jacksonville University is virtually the same. Both universities have average internet speeds that are appropriate for students needs like streaming online video, downloading big items, and playing games. Speed records from within the same zip where University Of North Florida is based show an average speed of 143.42 Mbps download, as opposed with 118.9 Mbps in the Jacksonville University area. Plans in this range aren't guaranteed to be available in every area close to campus, and could be unavailable in apartment buildings. Remember that these averages are calculatedbased on download speed tests, and performance will likely be closer to the advertised download speeds collected on this page.

Data Caps in Jacksonville

Many Internet companies have been moving to increase the use of "data caps" to residential broadband plans as of late. This market trend is certainly true for Jacksonville, with providers such as Xfinity advertising plans with data caps. It's not a major concern for the majority of Internet subscribers, but it is liable to affect users that share their plan with household members or "power users" who upload a lot of 4K content. An HD video stream on Netflix consumes about three Gigabytes of data per hour. SD content eats up about 1GB/hr.

Internet access in Jacksonville neighborhoods

Coverage information in Jacksonville can be found in these specific neighborhoods: Baldwin, Dinsmore.

Summary Of Internet Providers In Jacksonville

Provider Type Coverage Speed
AT&T Internet IPBB 92.6%+ 100 Mbps
EarthLink DSL 79.8%+ 100 Mbps
XFINITY from Comcast Cable 98.0%+ 1,200 Mbps
AT&T Fiber Fiber 50.2%+ 940 Mbps
EarthLink Fiber Fiber 42.8%+ 1,000 Mbps
Windstream DSL 5.2%+ 100 Mbps
Hotwire Communications Fiber 1.2%+ 10,000 Mbps
Summit Broadband Fiber 0.4%+ 100 Mbps
Hargray Communications Fiber 0.1%+ 1,000 Mbps
AT&T Fixed Wireless 0.1%+ 25 Mbps
NEFCOM DSL 0.0%+ 50 Mbps
BullsEye Telecom Fiber 0.0%+ 1.5 Mbps
Viasat Internet Satellite 100% 100 Mbps
HughesNet Satellite 100% 25 Mbps
Comcast Business Cable 99.5%+ 987 Mbps
Florida High Speed Internet Fixed Wireless 99.8%+ 50 Mbps
AT&T Fiber 46.1%+ 940 Mbps
CenturyLink Business Fiber 16.4%+ 1,000 Mbps
Crown Castle Fiber Fiber 28.7%+ 1,000 Mbps
Verizon Business Fiber 0.5%+ 950 Mbps
Windstream Fiber 15.5%+ 1,000 Mbps
GTT Communications Copper 3.5%+ 6 Mbps
Uniti Fiber Fiber 2.4%+ 25 Mbps
Fusion Connect Copper 0.5%+ 20 Mbps
Hargray Communications Fiber 0.4%+ 100 Mbps
TPx Communications Copper 0.3%+ 1.5 Mbps
Cogent Communications Fiber 0.2%+ 1,000 Mbps
Fision Work Fiber 0.2%+ 10,000 Mbps
Zayo Fiber 0.2%+ 1,000 Mbps
Summit Broadband Fiber 0.1%+ 100 Mbps
Allstream Copper 0.1%+ -- Mbps
NEFCOM DSL 0.0%+ 50 Mbps
AssetBlack Fiber 0.0%+ 5 Mbps

Customer Reviews of Internet Providers in Jacksonville

caring customer service

There are people working here who truly care. Stay positive, stay focused, and work together. We're all doing the best we can these days. Thank you for resolving my issues.

Service technician from Jacksonville Beach FL

We asked for a service technician to come out to fix an issue with our TV and find out why our internet service is so slow. He found that we have a splitter in the outside box for stronger Wifi. He also reprogrammed the remote to turn on TV and change channels and volume. Best technician to ever come to our house yesterday.

Good value

Much better value than others we have had.

Xfinity Customer Service

I rate Xfinity 5 stars. Out of anything, I definitely recommend Jordia. He is a kind, respectful and understanding young man. He made it easier to get what I wanted fixed to be fixed. It was fast and easy and I hope you feel the same way about his reliability.

AT&T Internet is good, but I wish there was a fast WiFi community broadband too.

Good experience. Installation was hassle free and install guy was great. There has been no down time, so it's very reliable. The problem is their lack of speed. 13 Mbps down and 2 Mbps up; that's it. The throttle on the upload is what makes this kind of frustrating. I work with high resolution images so it's a pain for me. Otherwise, if it were symmetric up and down it'd be pretty good for what I'm paying. I wish there was a community broadband wireless option in Jacksonville.

Frequently Asked Questions About Internet in Jacksonville, Florida

  • What is the cheapest Internet service in Jacksonville?

    The cheapest internet service in Jacksonville starts from $19.99, through Windstream.

  • What is the fastest Internet in Jacksonville?

    XFINITY from Comcast is the fastest internet provider in Jacksonville, with speeds up to 1200 Mbps.

  • How much is Internet in Jacksonville?

    Internet costs $19.99/month for internet-only. Bundle plans with TV start at $89.99/month in Jacksonville.