Internet Providers in Jacksonville, FL
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Residential Internet Statistics for Jacksonville, FL
|Fastest Speed Available:||10,000 Mbps|
|Average Plan Price:||$82.66|
Most Popular Residential Internet Providers in Jacksonville, Florida
Internet Access in Jacksonville, Florida
The Internet availability data listed here is based on governmental data and compared and corrected against private lit address files. Since 2014, we've crunched 131,767 rows of FCC databases about broadband access in the Jacksonville area. Average speed analysis is split between major providers and calculated based on 209,346 user speed tests performed over the most recent 12 months.
XFINITY from Comcast is a common second choice to the primary providers, serving Jacksonville with a maximum download speed of 987 Mbps. There are also 18 companies within the city marketing enterprise and business subscriptions like SD-WAN. We list every local provider with business services on their website.
Viasat Internet has the widest availability for Jacksonville residents. close to one hundred percent of Jacksonville census blocks can get Internet service from them. HughesNet is the most likely second choice in the area, with coverage in practically one hundred percent of Jacksonville with predominantly Satellite Internet service. The fastest plan we've found for HughesNet in Jacksonville is 25 Mbps.
Considering network tech with significant infrastructure already built the area, we see that the most frequently available wired broadband tech types are IPBB and Fiber, with 92.60% and 50.16% respectively. Fiber infrastructure uses newer, more modern Fiber-optical lines made of tiny, thin glass or plastic strands which can send digital data using light. Fiber network technology outputs better speeds and reliability, but in some cases may switch to older copper wires in the "last mile" near subscribers. As a result, not all fiber connections offer "gigabit" performance.
The majority of Jacksonville residents have 3-4 options so far as home Internet (an average of 3.64 per census block), which is above average in the state. Jacksonville is currently the 21st most-connected metro area in Florida. Underserved blocks are comparatively low, with only 27,000 stuck with a single broadband choice. Activate the interactive map below to explore network data about Jacksonville and see Internet coverage statistics.
- There are 29 internet providers in Jacksonville with 14 of those offering residential service
- Jacksonville is the 21st most connected city in Florida ahead of Jacksonville Beach, Neptune Beach, Atlantic Beach, Orange Park, and Fleming Island.
- Explore internet access for communities within Jacksonville: Baldwin and Dinsmore
- The fastest zip code in Jacksonville for April 2021 is 32205. (see all below).
Internet Statistics 2021
3.5% of consumers in Jacksonville27,000 People Only have access to 1 or fewer wired internet providers available at their address.
This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Jacksonville, Florida
|Provider||Speed||Type||Time To Download 1 GB|
|Hotwire Communications||10,000 Mbps||Fiber||0s|
|EarthLink Fiber||1,000 Mbps||Fiber||8s|
|XFINITY from Comcast||1,200 Mbps||Cable||6s|
|AT&T Fiber||940 Mbps||Fiber||8s|
|AT&T Internet||100 Mbps||IPBB||1m 21s|
|EarthLink||100 Mbps||DSL||1m 21s|
|Viasat Internet||100 Mbps||Satellite||1m 21s|
|Summit Broadband||100 Mbps||Fiber||1m 21s|
|Hargray Communications||1,000 Mbps||Fiber||8s|
|NEFCOM||50 Mbps||DSL||2m 43s|
|HughesNet||25 Mbps||Satellite||5m 27s|
|AT&T||25 Mbps||Fixed Wireless||5m 27s|
|Windstream||100 Mbps||DSL||1m 21s|
|BullsEye Telecom||1.5 Mbps||Fiber||1h 31m 1s|
Summary of Internet Providers Availability in Jacksonville, Florida
- AT&T Internet - IPBB - 92.6% Availability in Jacksonville - Speeds up to 100 Mbps
- EarthLink - DSL - 79.8% Availability in Jacksonville - Speeds up to 100 Mbps
- Xfinity - Cable - 98.0% Availability in Jacksonville - Speeds up to 1,200 Mbps
- AT&T Fiber - Fiber - 50.2% Availability in Jacksonville - Speeds up to 940 Mbps
- EarthLink - Fiber - 42.8% Availability in Jacksonville - Speeds up to 1,000 Mbps
- Windstream - DSL - 5.2% Availability in Jacksonville - Speeds up to 100 Mbps
- Hotwire Communications - Fiber - 1.2% Availability in Jacksonville - Speeds up to 10,000 Mbps
- Summit - Fiber - 0.4% Availability in Jacksonville - Speeds up to 100 Mbps
- Hargray - Fiber - 0.1% Availability in Jacksonville - Speeds up to 1,000 Mbps
- AT&T - Fixed Wireless - 0.1% Availability in Jacksonville - Speeds up to 25 Mbps
- NEFCOM - DSL - 0.0% Availability in Jacksonville - Speeds up to 50 Mbps
- BullsEye Telecom - Fiber - 0.0% Availability in Jacksonville - Speeds up to 1.5 Mbps
- Viasat - Satellite - 100.0% Availability in Jacksonville - Speeds up to 100 Mbps
- HughesNet - Satellite - 100.0% Availability in Jacksonville - Speeds up to 25 Mbps
Internet Providers in Nearby Cities
The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.
This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.
Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.
This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.
Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.
25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.
Internet Coverage close to University Of North Florida and Jacksonville University
In the two-mile area around University Of North Florida, a normal house or apartment building has 3 options for an internet connection. The variety of internet service options near Jacksonville University is virtually the same. Both universities have average internet speeds that are appropriate for students needs like streaming online video, downloading big items, and playing games. Speed records from within the same zip where University Of North Florida is based show an average speed of 143.42 Mbps download, as opposed with 118.9 Mbps in the Jacksonville University area. Plans in this range aren't guaranteed to be available in every area close to campus, and could be unavailable in apartment buildings. Remember that these averages are calculatedbased on download speed tests, and performance will likely be closer to the advertised download speeds collected on this page.
Data Caps in Jacksonville
Many Internet companies have been moving to increase the use of "data caps" to residential broadband plans as of late. This market trend is certainly true for Jacksonville, with providers such as Xfinity advertising plans with data caps. It's not a major concern for the majority of Internet subscribers, but it is liable to affect users that share their plan with household members or "power users" who upload a lot of 4K content. An HD video stream on Netflix consumes about three Gigabytes of data per hour. SD content eats up about 1GB/hr.
Internet access in Jacksonville neighborhoods
Coverage information in Jacksonville can be found in these specific neighborhoods: Baldwin, Dinsmore.
Summary Of Internet Providers In Jacksonville
|AT&T Internet||IPBB||92.6%+||100 Mbps|
|XFINITY from Comcast||Cable||98.0%+||1,200 Mbps|
|AT&T Fiber||Fiber||50.2%+||940 Mbps|
|EarthLink Fiber||Fiber||42.8%+||1,000 Mbps|
|Hotwire Communications||Fiber||1.2%+||10,000 Mbps|
|Summit Broadband||Fiber||0.4%+||100 Mbps|
|Hargray Communications||Fiber||0.1%+||1,000 Mbps|
|AT&T||Fixed Wireless||0.1%+||25 Mbps|
|BullsEye Telecom||Fiber||0.0%+||1.5 Mbps|
|Viasat Internet||Satellite||100%||100 Mbps|
|Comcast Business||Cable||99.5%+||987 Mbps|
|Florida High Speed Internet||Fixed Wireless||99.8%+||50 Mbps|
|CenturyLink Business||Fiber||16.4%+||1,000 Mbps|
|Crown Castle Fiber||Fiber||28.7%+||1,000 Mbps|
|Verizon Business||Fiber||0.5%+||950 Mbps|
|GTT Communications||Copper||3.5%+||6 Mbps|
|Uniti Fiber||Fiber||2.4%+||25 Mbps|
|Fusion Connect||Copper||0.5%+||20 Mbps|
|Hargray Communications||Fiber||0.4%+||100 Mbps|
|TPx Communications||Copper||0.3%+||1.5 Mbps|
|Cogent Communications||Fiber||0.2%+||1,000 Mbps|
|Fision Work||Fiber||0.2%+||10,000 Mbps|
|Summit Broadband||Fiber||0.1%+||100 Mbps|
Customer Reviews of Internet Providers in Jacksonville
caring customer service
There are people working here who truly care. Stay positive, stay focused, and work together. We're all doing the best we can these days. Thank you for resolving my issues.
Service technician from Jacksonville Beach FL
We asked for a service technician to come out to fix an issue with our TV and find out why our internet service is so slow. He found that we have a splitter in the outside box for stronger Wifi. He also reprogrammed the remote to turn on TV and change channels and volume. Best technician to ever come to our house yesterday.
Much better value than others we have had.
Xfinity Customer Service
I rate Xfinity 5 stars. Out of anything, I definitely recommend Jordia. He is a kind, respectful and understanding young man. He made it easier to get what I wanted fixed to be fixed. It was fast and easy and I hope you feel the same way about his reliability.
AT&T Internet is good, but I wish there was a fast WiFi community broadband too.
Good experience. Installation was hassle free and install guy was great. There has been no down time, so it's very reliable. The problem is their lack of speed. 13 Mbps down and 2 Mbps up; that's it. The throttle on the upload is what makes this kind of frustrating. I work with high resolution images so it's a pain for me. Otherwise, if it were symmetric up and down it'd be pretty good for what I'm paying. I wish there was a community broadband wireless option in Jacksonville.