Internet Providers in Boston, MA

Only showing providers serving 02127

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Residential Internet Statistics for Boston, MA
Internet Providers: 10
Internet Plans: 13
Fastest Speed Available: 1,200 Mbps
Average Plan Price: $52.99

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Internet Access in Boston, Massachusetts

The average download speed in Boston is 194.33 Mbps. This is 13.6% faster than the average in Massachusetts and 47.1% faster than the national average.

  • There are 36 internet providers in Boston with 10 of those offering residential service
  • Boston is the 9th most connected city in Massachusetts ahead of Roxbury Crossing, Dorchester Center, Roxbury, Dorchester, and Charlestown.
  • 97.4% of Massachusettsans have access to 100mbps or faster broadband.
  • The average internet download speed in Massachusetts is 171.11 mbps.
  • 6% of Boston residents are still severely limited in wired broadband choices.
  • Massachusetts is the 5th most connected state in the U.S.
  • In Suffolk County, approximately 21,000 people do not have access to 25mbps wired broadband.
  • Fiber optic internet is available to 42% of Suffolk County residents.
  • Explore internet access for communities within Boston: Roxbury
  • The fastest zip code in Boston for July 2021 is 02127. (see all below).

Internet Statistics 2021

12,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Boston, Massachusetts

Provider Speed Type Time To Download 1 GB Availability
RCN 1,000 Mbps Cable 8s 28.4%
XFINITY from Comcast 1,200 Mbps Cable 6s 99.7%
Starry Internet 200 Mbps Fiber 40s 2.2%
Viasat Internet 100 Mbps Satellite 1m 21s 100.0%
HughesNet 25 Mbps Satellite 5m 27s 100.0%

Internet Provider Competition Map For Boston

Boston Internet Competition Map. Click for interactive map.
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Customer Reviews of Internet Providers in Boston

Terrible customer service

Xfinity has terrible customer service. They make it extremely hard to speak to a live agent on the phone when you have questions and concerns that are not directly addressed by the automated messages when you call their customer service line. They do not treat returning customers well and I think I spend way too much money a month on their internet and cable services to not be able to speak to a customer service agent when there is an issue with something on my bill. Truly disappointed by Xfinity and how they treat loyal customers. Also the service has gotten significantly worse over the years.

Solid but unexciting Internet service

We've used Verizon for Internet service for over five years. Positives: Very reliable - almost no down times. Customer service, on the few occasions where I've needed it, has been quick and helpful. Reasonable cost. Negatives: I just ran a speed test. Download -- 4.83 Mbps Upload -- .71 Mbps. That's pretty meh in a major metro area.