Internet Providers in Kansas City, Missouri

Left our previous ISP and went with Spectrum and it was as easy as 1 2 3, no wait time, gave info, name, address, and phone number. No money down, no contract, and no credit check. And they shipped out my internet box router free and gave me a free cable for 30 days. No question asked, hassle-free! That is the way of the future. The speeds of the internet and the way they have cable browsing is user friendly. Wifi is super fast. Thank you so much Spectrum! I had it within 48hrs.

Hooked up on Nov 8th and in less then a month, I have had 5 techs to my home to fix internet problem of losing signal. Goes offline all the time, sometimes for a whole day. 5 different times they have tried things but it's still not working. It works for others, why can't they do it for me? Would not use if I didn't have to and would not recommend to anyone.

I have had HughesNet for over 20 years. It used to have great customer service, but that has changed. Their customer service is very poor at best now. I have been having email issues for 3 weeks. The first call on a Sunday was not resolved to the point that I had email again until 9 days later. Then it did not last and I am back trying to get an email again. First-tier customer service is worthless and once you get to second-tier, they may get to it in a couple of days.

Absolutely fantastic! Tech came out to help install and, due to the wiring in our apt, it took a while to find the correct outlets. But he was so patient and helpful and kind, really going above and beyond to make sure things got set up so I could have the level of coverage needed to qualify for work from home. Truly amazing guy, I honestly can't speak highly enough of him. He kept trying long after I suspect most would have given up. Huge THANK YOU to AT&T for the coverage at the right price (literally half the price of the competitor in this area), and more importantly for having such an amazing guy on your team. Thank you.

The only complaint I have with their service is that install takes a long time. From the day you sign up, it took about 3 weeks to actually have internet service, and the communication on their side is lackluster when it comes to that. However, everything else has been an amazing experience. Their technician was polite and accommodating, their service has been outstanding, and speeds have been stable. I pay for the 1000mb/s plan and I'm consistently sitting between 800-950, with pings in the ~4ms area, but some of that could be due to my own hardware. I can't really comment on their customer service, because I've never had to contact them. This is the most stable and reliable experience I've ever had with an ISP and I'm hesitant to ever move out of their service area for fear of having to use a different provider.