BroadbandNow’s review data reveals that Sparklight customers frequently praise the technician visits, describing many techs as knowledgeable, fast, and courteous, and occasionally noting service improvements after a visit. Customer service representatives are sometimes recognized for patience and helpfulness. However, other users complain about outages, unreliable internet connections, and long waits for resolution. Billing issues, unexpected charges, and service price increases also appear in the review data. Opinions are somewhat mixed on speed and value, though many customers find the speed sufficient when working.
About Our Sparklight Customer Reviews
You might know Sparklight by its old brand name, Cable One. The ISP rebranded to its current name in 2019, but it still offers the same value proposition to customers: affordable cable internet with no long-term contract required.
Sparklight’s plans and pricing are relatively popular with its customers, especially those who land one of Sparklight’s discount deals. Some reviewers take issue with the service’s data caps. As of , percent of customers on our site have given Sparklight a positive rating.
