How much internet speed do you need? That depends on how you plan on using your internet connection.
< 25 Mbps basic internet for checking e-mail, google searches 25-99 Mbps will handle streaming Netflix, FaceTime, Zoom calls 100-499 Mbps fast downloads, gaming online, streaming UHD on multiple screens 500-1,000 Mbps blazing fast for just about anything
Internet Providers in Charlotte, North Carolina
Most Popular Internet Providers in Charlotte, North Carolina:
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Internet Access in Charlotte, North Carolina
Broadband Internet competition is above-average in Charlotte in comparison to other North Carolina cities. There is an average of 4.48 providers available in each census block. Charlotte ranks 5th on the "most connected city" charts. (Measured by the number of companies servicing each local address) Only 1.65 percent of Charlotte addresses have one or fewer options so far as Internet services.
Cable and DSL are the main network options around the Charlotte area. They are frequently overlapping and generally competing on service quality. Cable speed tends to be better, but the overall speeds seen with either system are comparable. Charlotte area download speed test results show that the area's infrastructure is above-average. Charlotte is 26.75 percent higher than the state aggregated average so far as download speed.
Coverage from the two biggest providers, Spectrum and Viasat Internet, in most cases, will overlap. As residents might predict, the decision between Spectrum and Viasat is a common one.
HughesNet and AT&T Internet also offer coverage in Charlotte, often competing for the same customers.
Coverage data here comes from FCC provider-reported data, which compels Internet companies in Charlotte to submit coverage data biannually. Leveraging direct agreements with providers, we are able to cross-validate public data against privatized data including lit addresses reported by telecoms. The speed averages shown below are calculated based on real-world speed tests from Charlotte in the M-Labs database, which is integrated with Google as well as BroadbandNow.
- There are 31 internet providers in Charlotte with 12 of those offering residential service
- Charlotte is the 5th most connected city in North Carolina ahead of Matthews, Belmont, Harrisburg, and Indian Trail, but behind Pineville.
- Explore internet access for communities within Charlotte: Mint Hill
- The fastest zip code in Charlotte for July 2021 is 28216. (see all below).
Internet Statistics 2021
1.7% of consumers in Charlotte13,000 People Only have access to 1 or fewer wired internet providers available at their address.
This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Charlotte, North Carolina
|Provider||Speed||Type||Time To Download 1 GB||Availability|
|Google Fiber||2,000 Mbps||Fiber||4s||10.1%|
|Windstream||1,000 Mbps||DSL and Fiber||8s||14.8%|
|Comporium Communications||1,000 Mbps||Fiber||8s||0.4%|
|AT&T Internet||940 Mbps||IPBB and Fiber||8s||85.8%|
|EarthLink||1,000 Mbps||DSL and Fiber||8s||82.3%|
|Viasat Internet||100 Mbps||Satellite||1m 21s||100.0%|
|HughesNet||25 Mbps||Satellite||5m 27s||100.0%|
|Comporium Communications||25 Mbps||DSL||5m 27s||0.3%|
|BullsEye Telecom||1.5 Mbps||Fiber||1h 31m 1s||0.0%|
Internet Providers in Nearby Cities
The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.
This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.
Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.
This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.
Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.
Internet Service Coverage near University Of North Carolina At Charlotte and Johnson & Wales University-Charlotte
Within the 2 mile area around University Of North Carolina At Charlotte, the average home has 2-3 different choices for consumer internet access. The range of internet service choices around Johnson & Wales University-Charlotte is practically the exact same. Both University Of North Carolina At Charlotte and Johnson & Wales University-Charlotte have average download speeds that are appropriate for student use cases such as watching videos, downloading big items, and online gaming. Internet connection test records collected in the same zip where University Of North Carolina At Charlotte is located show an average recorded speed of 111.39 Mbps download, as opposed to 83.54 Mbps within the Johnson & Wales University-Charlotte area. Plans in this range aren't guaranteed to be accessible in every street around campus, and may be unaccessible in apartment complexes. Remember that these averages are calculatedbased on speed analysis', and actual performance will likely be closer to the providers advertised speeds provided here.
Working from Home in Charlotte
There are 26,702 people living in Charlotte who operate from home via telecommuting. Of those working from home, 64.4 percent take home less than $75K per year. Charlotte has a decent amount of Fiber infrastructure, so it's unsurprising that working from home would be common for locals. Fiber is a strong network service good for cloud apps and many other intensive work uses. Among the portion of Charlotte that census records identify as working from home, 64.4 Within the group of Charlotte that census records identify as working from home, 64.4 percent earn less than $75,000 per year. When setting up home WiFi for a home office, it's important to verify the data limitations. Many home Internet plans in Charlotte have data caps, which might impact you negatively if you use a lot of data for work purposes. Business plans can be installed for customers who need more than a residential bundle.
Data Caps in Charlotte
Many Internet service providers have been moving to add "data caps" for residential Internet packages in recent years. Some ISPs in Charlotte, including AT&T Internet, have data caps. Data caps in general fall on a wide range. They typically run anywhere from 250GB up to a Terabyte or more. Most home Internet caps are very high, which means that they don't affect most cord cutters. Fiber plans generally won't feature caps. Check for fiber near you through the zip coverage tool above.
Internet access in Charlotte neighborhoods
We have aggregated data on Internet coverage across the following neighborhoods within Charlotte: Mint Hill.
Customer Reviews of Internet Providers in Charlotte
Better than I thought
I had a few problems with Spectrum and the Spectrum app that I was using to make payments on as I wasn’t too happy with the misinformation it was giving me. I was on the phone twice, and this second time really cleared up everything I was worried about. Her name was Avion (hopefully I was close on spelling) and she was more than happy to answer every question I had. She was very sweet and she was very informative on everything about Spectrum so that I didn’t have anymore questions to ask. She did a great job!
I have been with Spectrum under TWC and until now, I am still satisfied. My service is great!
I gave 5 stars to the tech from Matthews Spectrum store. I would like to give only one star to online Spectrum customer support. I don’t have service with Spectrum but unfortunately, my 83-year-old mom has. I kept calling Spectrum customer service to solve the problem my mom had and customer service representatives kept transferring me from one department to another. Yesterday, I decided to stop at Matthews Spectrum store and asked personally the same question I had for weeks. Tech paid attention to what I was talking about. He listened! Problem was solved in 5 minutes but on the phone, I spent hours! I greatly appreciate your help. Spectrum, you need to hire more people like him.
Great Customer Service
Today I contacted Spectrum customer service pertaining my cable billing. I was later transferred to a supervisor and she worked with me for over an hour to ensure I understood my bill. Eventhough I seemed a little aggravated at times, her professionalism never changed. She went above and beyond to ensure I understood my bill and not once did she show any signs of a negative attitude. The kind of professionalism I received from this agent is a lost art in today's world. I can go on and on about her, but I'm going to leave it as associate like her is hard to find. Thanks again.