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Most Popular Residential Internet Providers in Charlotte, North Carolina
100% Available
1,000 Mbps
Download
35 Mbps
Upload
89.7% Available
940 Mbps
Download
1,000 Mbps
Upload
100% Available
100 Mbps
Download
3 Mbps
Upload
Internet Access in Charlotte, North Carolina
The average download speed in Charlotte is 126.56 Mbps. This is 53.9% faster than the average in North Carolina and 26.2% faster than the national average.
- There are 31 internet providers in Charlotte with 8 of those offering residential service
- Charlotte is the 5th most connected city in North Carolina ahead of Matthews, Belmont, Harrisburg, and Indian Trail, but behind Pineville.
- There are 26 companies offering business internet services in Charlotte.
- Approximately 98% of Charlotte residents are serviced by multiple wired providers.
- Fiber optic internet is available to 75% of Mecklenburg County residents.
- The average internet download speed in North Carolina is 82.25 mbps.
- 13% of residents in Mecklenburg County have access to fixed wireless internet service.
- In Mecklenburg County, approximately 300 people do not have access to 25mbps wired broadband.
- Explore internet access for communities within Charlotte: Mint Hill
- The fastest zip code in Charlotte for April 2021 is 28203. (see all below).
Internet Statistics 2021
1.7% of consumers in Charlotte
13,000 People Only have access to 1 or fewer wired internet providers available at their address.This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Charlotte, North Carolina
| Provider | Speed | Type | Time To Download 1 GB |
|---|---|---|---|
| EarthLink Fiber | 1,000 Mbps | Fiber | 8s |
| Spectrum | 1,000 Mbps | Cable | 8s |
| AT&T Fiber | 940 Mbps | Fiber | 8s |
| AT&T Internet | 100 Mbps | IPBB | 1m 21s |
| EarthLink | 100 Mbps | DSL | 1m 21s |
| Viasat Internet | 100 Mbps | Satellite | 1m 21s |
| HughesNet | 25 Mbps | Satellite | 5m 27s |
| Windstream | 100 Mbps | DSL | 1m 21s |
Summary of Internet Providers Availability in Charlotte, North Carolina
- AT&T Internet - IPBB - 89.7% Availability in Charlotte - Speeds up to 100 Mbps
- EarthLink - DSL - 90.7% Availability in Charlotte - Speeds up to 100 Mbps
- Spectrum - Cable - 100.0% Availability in Charlotte - Speeds up to 1,000 Mbps
- AT&T Fiber - Fiber - 79.3% Availability in Charlotte - Speeds up to 940 Mbps
- EarthLink - Fiber - 77.2% Availability in Charlotte - Speeds up to 1,000 Mbps
- Windstream - DSL - 5.6% Availability in Charlotte - Speeds up to 100 Mbps
- Viasat - Satellite - 100.0% Availability in Charlotte - Speeds up to 100 Mbps
- HughesNet - Satellite - 100.0% Availability in Charlotte - Speeds up to 25 Mbps
Internet Providers in Nearby Cities
Internet Provider Competition Map For Charlotte
Summary Of Internet Providers In Charlotte
Customer Reviews of Internet Providers in Charlotte
Better than I thought
I had a few problems with Spectrum and the Spectrum app that I was using to make payments on as I wasn’t too happy with the misinformation it was giving me. I was on the phone twice, and this second time really cleared up everything I was worried about. Her name was Avion (hopefully I was close on spelling) and she was more than happy to answer every question I had. She was very sweet and she was very informative on everything about Spectrum so that I didn’t have anymore questions to ask. She did a great job!
SATISFIED
I have been with Spectrum under TWC and until now, I am still satisfied. My service is great!
Thank you
I gave 5 stars to the tech from Matthews Spectrum store. I would like to give only one star to online Spectrum customer support. I don’t have service with Spectrum but unfortunately, my 83-year-old mom has. I kept calling Spectrum customer service to solve the problem my mom had and customer service representatives kept transferring me from one department to another. Yesterday, I decided to stop at Matthews Spectrum store and asked personally the same question I had for weeks. Tech paid attention to what I was talking about. He listened! Problem was solved in 5 minutes but on the phone, I spent hours! I greatly appreciate your help. Spectrum, you need to hire more people like him.
Great Customer Service
Today I contacted Spectrum customer service pertaining my cable billing. I was later transferred to a supervisor and she worked with me for over an hour to ensure I understood my bill. Eventhough I seemed a little aggravated at times, her professionalism never changed. She went above and beyond to ensure I understood my bill and not once did she show any signs of a negative attitude. The kind of professionalism I received from this agent is a lost art in today's world. I can go on and on about her, but I'm going to leave it as associate like her is hard to find. Thanks again.