Internet Providers in Scranton, PA

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Residential Internet Statistics for Scranton, PA
Internet Providers: 6
Internet Plans: 7
Fastest Speed Available: 1,000 Mbps
Average Plan Price: $59.28

Internet Access in Scranton, Pennsylvania

According to FCC filings, the average Scranton census block is serviceable by, on average, 2.95 companies. Practically speaking, this means that most locations in the city will have a minimum of 2 choices for Internet service, and can easily switch when they are disappointed by a provider.

The Internet coverage data on this page is primarily sourced from provider coverage reports. Data is confirmed through privatized databases to output more accurate listings than can be accessed through the FCC directly. Lit address data is currently limited to select providers. Data about speed and pricing of specific Internet plans is sourced by our research and analysis experts, who collect thousands of plans annually. There are 398 plans in Scranton from 2014 to the present. There are 37 Internet packages currently on the market in the area.

When we're looking at network technology being used across Scranton, we see that the most common wired broadband connection infrastructures are Cable (98.70 percent coverage) and DSL (96.63 percent coverage). Cable connections are sold by former television providers, leveraging their existing coaxial cable networks. Cable often makes sense for local residents because of the strong mix of speed and value. DSL is transmitted via phone lines on utility poles, and is sold by corporations like Verizon High Speed Internet that build or own copper phone lines. DSL is the slowest of all major broadband services.

Viasat Internet is the most widely available Internet option for Scranton residents. They are available to near one hundred percent of Scranton addresses. HughesNet is the most common second option, serving virtually one hundred percent of local addresses with Satellite Internet service. The fastest package advertised by HughesNet in Scranton is 25 Mbps.

Outside of the services listed above, XFINITY from Comcast provides a third option for wired broadband in 98 percent of Scranton. Wireless providers such as Skypacket and satellite Internet companies like are worth considering. However, the main wired options are usually a better value so far as performance.

Internet Statistics 2021

3,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Scranton, Pennsylvania

Provider Speed Type Time To Download 1 GB
XFINITY from Comcast 1,000 Mbps Cable 8s
Viasat Internet 100 Mbps Satellite 1m 21s
HughesNet 25 Mbps Satellite 5m 27s

Summary of Internet Providers Availability in Scranton, Pennsylvania

  • Xfinity - Cable - 98.7% Availability in Scranton - Speeds up to 1,000 Mbps
  • Viasat - Satellite - 100.0% Availability in Scranton - Speeds up to 100 Mbps
  • HughesNet - Satellite - 100.0% Availability in Scranton - Speeds up to 25 Mbps

Internet Provider Competition Map For Scranton

Scranton Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Scranton is the 762nd most connected city in Pennsylvania ahead of Moosic, Clarks Summit, and Old Forge, but behind Olyphant and Taylor.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 1,000 people in Lackawanna County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Approximately 96% of Scranton residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 18508 is the zip code with the fastest average download speed in Scranton.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Lackawanna County, approximately 26,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Internet Access for Education in Scranton

University Of Scranton and Marywood University are the biggest universities in Scranton. For the 8,645 combined students living in the area, fast internet access is a must for obtaining educational materials and conducting research. University Of Scranton homes have 2 providers available in area on average, while Marywood University has nearer to 1. University Of Scranton students that live surrounding campus can expect to get download speeds of around 35.37 Mbps, according to speed test data in the University Of Scranton zip code. Speeds surrounding Marywood University average out to 90.59 Mbps over 2,378 tests run in the past year. FCC and US Government reports often cite the need to better internet availability for college and high school students. There is a positive correlation between improved high-speed internet service access and increased education/employment opportunities, especially in small cities and rural areas. [1]

Data Cap Issues and Video Streaming Around Scranton

Data collected by our researchers shows that many of the common providers in the area currently place some sort of limit on streaming for their residential Internet packages. Data caps are controversial since users see caps as a strategy to discourage streaming services, while providers explain they are a reasonable strategy for managing network congestion. Either way, the culprit is video streaming, which can consume 1–7GB/hour.

Internet access in Scranton neighborhoods

We've compiled data and statistics about Internet access for a variety of neighborhoods within Scranton: Dickson City, Dunmore, Throop.

Summary Of Internet Providers In Scranton

Provider Type Coverage Speed
Skypacket Fixed Wireless 100% 1,024 Mbps
ICON Technologies Fixed Wireless 99.9%+ 50 Mbps
XFINITY from Comcast Cable 98.7%+ 1,000 Mbps
Viasat Internet Satellite 100% 100 Mbps
HughesNet Satellite 100% 25 Mbps
Comcast Business Cable 98.5%+ 987 Mbps
Crown Castle Fiber Fiber 11.8%+ 1,000 Mbps
Verizon Business Copper 10.2%+ 50 Mbps
CenturyLink Business Fiber 5.0%+ 1,000 Mbps
GTT Communications Copper 0.0%+ -- Mbps

Compare Scranton to the 5 largest cities in the US

City Average Download Speed Number of Providers Average Cost per Mbps
Scranton 87.3 Mbps 6 $0.15 ( + $0.00 )
New York 415.4 Mbps ( +328.1 Mbps ) 16 ( +10 ) $0.21 ( + $0.00 )
Los Angeles 118.9 Mbps ( +31.6 Mbps ) 17 ( +11 ) $0.16 ( + $0.00 )
Chicago 116.2 Mbps ( +28.9 Mbps ) 15 ( +9 ) $0.19 ( + $0.00 )
Houston 127.4 Mbps ( +40.1 Mbps ) 23 ( +17 ) $0.18 ( + $0.00 )
Philadelphia 127.6 Mbps ( +40.3 Mbps ) 8 ( +2 ) $0.18 ( + $0.00 )

Customer Reviews of Internet Providers in Scranton

Worst customer service I’ve ever had

Just spent half an hour explaining to 3 different people about the credit I was supposed to receive after cancelling my account. No one can help with anything. Bill was supposed to be taken care of after 3 weeks of no internet service. Two days after they fixed it was down again. They couldn’t come out for close to a month and they want to charge me for it. Not worth the hassle.