What kind of internet does CenturyLink provide?

CenturyLink is most well known for their widespread DSL service, however, some select areas may be able to get CenturyLink fiber Internet as well (fiber to the home).

How do I talk to a real person at CenturyLink?

When using their online chat support, you will be connected directly to a real person on the other end of the screen instantly. However, when calling their phone support numbers, you may have to navigate through a few options before being connected with a live agent.

Does CenturyLink offer free account cancelation at any time?

CenturyLink month-to-month service may be canceled at any time for free. However, if you are in a long-term contract it is likely additional cancellation charges will apply.

(855) 913-4257 View CenturyLink Plans

CenturyLink Customer Service

Having an issue? We’ve collected all of the phone numbers for CenturyLink customer service, and have listed them below according to department, open hours, and average wait time. We’ve also provided a link to their online chat, should you prefer to go that route.

CenturyLink maintains a number of departments that oversee specific areas of the company. Customers usually contact CenturyLink’s customer service number regardless of their question, but we’ve found that you can save time by reaching out to the department you need directly. Depending on your issue, you may want to get in touch with sales, billing, or technical support.

In addition, if you are looking to cancel your CenturyLink service entirely, the retention number listed below will be best. When you get through to this department, a sales agent will likely offer you a discounted promotional rate in order to try and keep you on as a customer. This is common practice among large ISPs.

For business service, we’ve included phone numbers for CenturyLink’s small business and enterprise sales lines. Based on our experience, you will find shorter wait times and more dedicated support overall on these lines.

CenturyLink Customer Service Phone Numbers

Department	Phone Number
CenturyLink Billing Department	(888) 723-8010
CenturyLink Spanish Support	(800) 201-4099
CenturyLink Sales Department	(877) 862-9343

The table above lists the most popular contact numbers for CenturyLink customer service, sales, retention, and support.
*CenturyLink’s Phone numbers were last updated on 2019-05-07. Report an out of date phone number.

Contact CenturyLink

Call CenturyLink at any of the numbers listed on this page to speak with a customer service representative. Keep in mind that while the repair and tech support line is open 24/7, most of their other customer service departments only operate Monday-Friday, 8:00 am to 6:00 pm.

CenturyLink Billing phone number

(888) 723-8010

This is the phone number for any questions directly related to accounts and billing. Keep in mind this is different from the number for payments. If you would like to pay your bill over the phone or change your current payment method, you should instead call the number listed under payment specialists.

CenturyLink Spanish phone number

(800) 201-4099

Este numero es para asistencia en español. Spanish speakers should use this number for all customer service related questions. Upon calling, dial 9 on your phone and they will connect you with next available Spanish speaking operator. The operator will then ask what you are calling about, and redirect you to the proper Spanish customer service department.

CenturyLink Sales phone number

(877) 862-9343

Call CenturyLink’s sales agent number to order any new residential Centurylink service including internet, home phone, and television. Make sure to ask the agent on the phone about the current specials and bundle deals available in your area. Combining all your services into one package can often save you money versus buying each individually.

CenturyLink Business Customer Service Phone Numbers

Department	Phone Number
CenturyLink Business Billing Department (Business)	(877) 832-8404
CenturyLink Business Sales Department (Business)	(866) 476-9909
CenturyLink Enterprise Service Sales (Business)	(800) 871-9244

CenturyLink Business Internet Customer Service Numbers

CenturyLink Business Billing

(877) 832-8404

Utilize this number for all billing and payment questions related to your CenturyLink business account. In addition to answering your questions and giving you a billing overview, the agent at this number can also help you change your payment method, set up automatic payments, and even pay your current CenturyLink bill over the phone.

CenturyLink Business Sales

(866) 476-9909

To order a new small business service (businesses under 10 employees), customers should call this number. Possible services include business Internet, phone service, TV, and various bundle packages. This is also the number to call if you are interested in CenturyLink small business cloud services such as file storage, file sharing, web management applications, and security solutions.

CenturyLink Enterprise Service Sales

(800) 871-9244

The enterprise sales number is for all medium-sized businesses greater than 10 employees. In addition to business Internet and phone, CenturyLink also has a number of cloud, networking, security, and managed IT services. Just give the sales agent at this number a heads up as to what you are looking for and they can help point you in the right direction.

CenturyLink Store Contact Details by City

Store Name	Phone Number	Store Address	Open Hours
CenturyLink	(336) 599-3183	33 W Gordon St, Roxboro, NC 27573	Mon: Closed Tue: 10AM–4PM Wed: Closed Thu: 10AM–4PM Fri: Closed Sat: Closed Sun: Closed Show all
CenturyLink	(919) 554-2445	14111 Capital Blvd, Wake Forest, NC 27587	Mon: 8AM–6PM Tue: 8AM–6PM Wed: 8AM–6PM Thu: 8AM–6PM Fri: 8AM–6PM Sat: Closed Sun: Closed Show all
CenturyLink	(252) 446-4453	1100 N Wesleyan Blvd Suite 9548, Rocky Mount, NC 27804	Mon: 8AM–5PM Tue: 8AM–5PM Wed: 8AM–5PM Thu: 8AM–5PM Fri: 8AM–5PM Sat: Closed Sun: Closed Show all
CenturyLink	(252) 535-1177	825 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870	Mon: Closed Tue: 10AM–5PM Wed: Closed Thu: 10AM–5PM Fri: Closed Sat: Closed Sun: Closed Show all
CenturyLink	(980) 206-3685	731 East Trade Street Charlotte NC 28202, Charlotte, NC 28202	-
CenturyLink	(910) 826-0593	5115 Morganton Rd, Fayetteville, NC 28302	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: Closed Sun: Closed Show all
CenturyLink High Speed Internet	(910) 759-5231	Fayetteville, NC 28314	Mon: 8AM–12AM Tue: 8AM–12AM Wed: 8AM–12AM Thu: 8AM–12AM Fri: 8AM–12AM Sat: 8AM–12AM Sun: 8AM–12AM Show all
CenturyLink	(910) 692-7126	1816 N Sandhills Blvd, Aberdeen, NC 28315	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: Closed Sun: Closed Show all
CenturyLink	(910) 592-6022	115 Fayetteville St, Clinton, NC 28328	Mon: Closed Tue: 10AM–5PM Wed: Closed Thu: 10AM–5PM Fri: Closed Sat: Closed Sun: Closed Show all
CenturyLink	(352) 430-2255	684 US-441, Lady Lake, FL 32159	Mon: 8AM–5PM Tue: 8AM–5PM Wed: 8AM–5PM Thu: 8AM–5PM Fri: 8AM–5PM Sat: 9AM–5PM Sun: Closed Show all
CenturyLink	(407) 788-1388	3030 E Semoran Blvd ste 192 & 194, Apopka, FL 32703	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: Closed Sun: Closed Show all
CenturyLink	(863) 471-0272	311 US-27, Sebring, FL 33870	Mon: 8:30AM–5PM Tue: 8:30AM–5PM Wed: 8:30AM–5PM Thu: 8:30AM–5PM Fri: 8:30AM–5PM Sat: 9AM–2PM Sun: Closed Show all
CenturyLink	(239) 772-9100	2710 Del Prado Blvd S, Cape Coral, FL 33904	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–3PM Sun: Closed Show all
CenturyLink	(239) 590-0440	5100 Daniels Pkwy ste 300 & 400, Fort Myers, FL 33912	Mon: 8:30AM–6:30PM Tue: 8:30AM–6:30PM Wed: 8:30AM–6:30PM Thu: 8:30AM–6:30PM Fri: 8:30AM–6:30PM Sat: 10AM–3PM Sun: Closed Show all
CenturyLink	(941) 629-9311	1020 El Jobean Rd suite a, Port Charlotte, FL 33948	Mon: 8AM–6PM Tue: 8AM–6PM Wed: 8AM–6PM Thu: 8AM–6PM Fri: 8AM–6PM Sat: 10AM–3PM Sun: Closed Show all
CenturyLink Internet & TV	(239) 201-2305	Lehigh Acres, FL 33974	Mon: 8AM–8PM Tue: 8AM–8PM Wed: 8AM–8PM Thu: 8AM–8PM Fri: 8AM–8PM Sat: 8AM–8PM Sun: 8AM–8PM Show all
CenturyLink	(239) 596-6220	6434 Naples Blvd #408, Naples, FL 34109	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–3PM Sun: Closed Show all
CenturyLink	(352) 690-6467	3101 SW 34th Ave #101, Ocala, FL 34474	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 9AM–5PM Sun: Closed Show all
CenturyLink	(651) 323-2515	212 Sherburne St S, Stillwater, MN 55082	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
Maplewood CenturyLink TV - Internet Services	(651) 299-0151	2607 White Bear Ave N, Maplewood, MN 55109	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(651) 631-2682	1629 County Rd C West, Roseville, MN 55113	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–5PM Sun: 11AM–5PM Show all
CenturyLink	(651) 735-1322	1605 Queens Dr #104, Woodbury, MN 55125	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–1PM Sun: Closed Show all
CenturyLink	(763) 312-8574	8151 161st Ave NW, Ramsey, MN 55303	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(952) 545-1093	14200 Wayzata Blvd F, Minnetonka, MN 55305	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–1PM Sun: Closed Show all
CenturyLink	(612) 504-2388	287 Marschall Rd, Shakopee, MN 55379	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(763) 421-9373	13060 Riverdale Dr NW #200, Coon Rapids, MN 55448	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–1PM Sun: Closed Show all
CenturyLink	(612) 504-8769	2620 118th Cir NE, Blaine, MN 55449	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(303) 403-9980	5324 Olde Wadsworth Blvd, Arvada, CO 80002	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–5PM Sun: Closed Show all
CenturyLink	(720) 721-3373	6757 Simms St, Arvada, CO 80004	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(303) 343-0861	14222 E Cedar Ave b, Aurora, CO 80012	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–5PM Sun: Closed Show all
CenturyLink	(303) 457-1881	14456 Delaware St #200, Westminster, CO 80020	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–5PM Sun: Closed Show all
CenturyLink	(303) 791-5033	9370 S Colorado Blvd Unit A-8, Highlands Ranch, CO 80126	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–5PM Sun: Closed Show all
CenturyLink	(303) 825-3434	930 15th St, Denver, CO 80202	-
CenturyLink	(719) 597-8418	1157 N Circle Dr, Colorado Springs, CO 80909	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–5PM Sun: Closed Show all
CenturyLink	(719) 900-4382	1925 Dominion Way, Colorado Springs, CO 80918	Mon: 7AM–10PM Tue: 7AM–10PM Wed: 7AM–10PM Thu: 7AM–10PM Fri: 7AM–10PM Sat: 7AM–10PM Sun: 7AM–10PM Show all
CenturyLink	(719) 591-0540	3556 New Center Point, Colorado Springs, CO 80922	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–5PM Sun: Closed Show all
CenturyLink	(602) 954-3678	2641 N 44th St #102, Phoenix, AZ 85008	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
CenturyLink	(602) 765-2334	4575 E Cactus Rd #135, Phoenix, AZ 85032	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
CenturyLink	(480) 641-1680	1229 S Power Rd #107, Mesa, AZ 85206	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
CenturyLink	(480) 378-3024	6755 E Williams Field Rd, Mesa, AZ 85212	Mon: 8:30AM–5:30PM Tue: 8:30AM–5:30PM Wed: 8:30AM–5:30PM Thu: 8:30AM–5:30PM Fri: 8:30AM–5:30PM Sat: 8:30AM–5:30PM Sun: Closed Show all
CenturyLink	(480) 722-0317	2780 W Chandler Blvd #5, Chandler, AZ 85224	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
Century Link	-	5217 N 99th Ave, Glendale, AZ 85305	Mon: 10AM–7PM Tue: 10AM–7PM Wed: 10AM–7PM Thu: 10AM–7PM Fri: 10AM–7PM Sat: Closed Sun: Closed Show all
CenturyLink	(623) 245-3390	9390 W Hanna Ln B103, Glendale, AZ 85305	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
CenturyLink	(623) 776-0287	7857 W Bell Rd Suite 107, Peoria, AZ 85382	Mon: 9AM–7PM Tue: 9AM–7PM Wed: 9AM–7PM Thu: 9AM–7PM Fri: 9AM–7PM Sat: 9AM–7PM Sun: Closed Show all
CenturyLink	(520) 293-1404	4386 N Oracle Rd #156, Tucson, AZ 85705	Mon: 9AM–6PM Tue: 9AM–6PM Wed: 9AM–6PM Thu: 9AM–6PM Fri: 9AM–6PM Sat: 10AM–5PM Sun: Closed Show all

Las Vegas, NV

Phoenix, AZ

Minneapolis, MN

Denver, CO

Tucson, AZ

Seattle, WA

Saint Paul, MN

Albuquerque, NM

Portland, OR

Salt Lake City, UT

Colorado Springs, CO

Mesa, AZ

Omaha, NE

Aurora, CO

Spokane, WA

Additional Support Channels from CenturyLink

CenturyLink customer service page

This is the main customer service directory for CenturyLink that lists all of their various departments and the corresponding customer service phone numbers. You can also search for common problems related to CenturyLink service, or use their service troubleshooter that may help you resolve any issues you are having on your own.

Customer Service Page

Customer Chat Page

One alternative way to get in touch with CenturyLink support is to use their online chat. First select either repair, or products and billing chat. Then you will need to provide them with some additional information including your name, email, account number, and the nature of your inquiry. It will likely take a few minutes to connect while you wait for the next available CenturyLink agent.

Chat with CenturyLink Help

Cancel CenturyLink Service

This page will provide you with information about canceling your service. They also offer several possible solutions for the common reasons customers might want to cancel, including ways to lower your bill, transfer your service to a new area, or suspend your service temporarily. If you are having problems with your service, before canceling it is recommended to try and troubleshoot the issue first.

Cancel service

CenturyLink Business Internet Support Pages

CenturyLink Business Support

This is the main customer support hub for all CenturyLink small business services. If you have a business related service question surrounding sales and billing, Internet repair, or phone repair, you will find the number listed on this page. All other business account related questions should be directed to the business control center number.

CenturyLink Business Support

CenturyLink Business Live Chat Support

On this page, CenturyLink business customers will find four different customer service chat options depending on which division the issue pertains to. These include sales and billing, Internet repair, phone repair, and business control center chat for account related questions. In order to get the most efficient service, make sure to choose the chat that most pertains to your situation.

CenturyLink Business Chat

CenturyLink Social Media Channels

CenturyLink Twitter Account

While CenturyLink mainly uses Twitter to share the latest company news about their products, promotions, and network expansion, they also respond to Tweets about customer service issues. Most of the time they will ask you to send them a DM with more information. Then they will connect you with a company representative who can help.

@CenturyLink

CenturyLink Facebook Account

CenturyLink uses Facebook as a way to share stories about how their company and employees are finding ways to give back to the communities that they are operating in. These stories are mainly focused on the various causes and charitable campaigns they are a part of. It also lists that they normally respond to messages within an hour, so it is possible they might be able to help you with support issues as well.

CenturyLink Facebook

CenturyLink YouTube Account

CenturyLink maintains a very active YouTube and often posts several times per week. Most of their videos are of interviews with various employees within their organization who give short technical related talks about new technologies the company is utilizing and the direction they are heading in. These videos would likely be most interesting to individuals who work in the IT field..

CenturyLink YouTube

Frequently asked questions about CenturyLink

What kind of internet does CenturyLink provide?

CenturyLink is most well known for their widespread DSL service, however, some select areas may be able to get CenturyLink fiber Internet as well (fiber to the home).
How do I talk to a real person at CenturyLink?

When using their online chat support, you will be connected directly to a real person on the other end of the screen instantly. However, when calling their phone support numbers, you may have to navigate through a few options before being connected with a live agent.
Does CenturyLink offer free account cancelation at any time?

CenturyLink month-to-month service may be canceled at any time for free. However, if you are in a long-term contract it is likely additional cancellation charges will apply.