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CenturyLink
(855) 913-4257 View CenturyLink Plans

CenturyLink Customer Service

Having an issue? We’ve collected all of the phone numbers for CenturyLink customer service, and have listed them below according to department, open hours, and average wait time. We’ve also provided a link to their online chat, should you prefer to go that route.

CenturyLink maintains a number of departments that oversee specific areas of the company. Customers usually contact CenturyLink’s customer service number regardless of their question, but we’ve found that you can save time by reaching out to the department you need directly. Depending on your issue, you may want to get in touch with sales, billing, or technical support.

In addition, if you are looking to cancel your CenturyLink service entirely, the retention number listed below will be best. When you get through to this department, a sales agent will likely offer you a discounted promotional rate in order to try and keep you on as a customer. This is common practice among large ISPs.

For business service, we’ve included phone numbers for CenturyLink’s small business and enterprise sales lines. Based on our experience, you will find shorter wait times and more dedicated support overall on these lines.

CenturyLink Customer Service Phone Numbers

Department Phone Number
CenturyLink Billing Department (888) 723-8010
CenturyLink Spanish Support (800) 201-4099
CenturyLink Sales Department (877) 862-9343

Contact CenturyLink

Call CenturyLink at any of the numbers listed on this page to speak with a customer service representative. Keep in mind that while the repair and tech support line is open 24/7, most of their other customer service departments only operate Monday-Friday, 8:00 am to 6:00 pm.

CenturyLink Billing phone number

(888) 723-8010

This is the phone number for any questions directly related to accounts and billing. Keep in mind this is different from the number for payments. If you would like to pay your bill over the phone or change your current payment method, you should instead call the number listed under payment specialists.

CenturyLink Spanish phone number

(800) 201-4099

Este numero es para asistencia en español. Spanish speakers should use this number for all customer service related questions. Upon calling, dial 9 on your phone and they will connect you with next available Spanish speaking operator. The operator will then ask what you are calling about, and redirect you to the proper Spanish customer service department.

CenturyLink Sales phone number

(877) 862-9343

Call CenturyLink’s sales agent number to order any new residential Centurylink service including internet, home phone, and television. Make sure to ask the agent on the phone about the current specials and bundle deals available in your area. Combining all your services into one package can often save you money versus buying each individually.

CenturyLink Business Customer Service Phone Numbers

Department Phone Number
CenturyLink Business Billing Department (Business) (877) 832-8404
CenturyLink Business Sales Department (Business) (866) 476-9909
CenturyLink Enterprise Service Sales (Business) (800) 871-9244

CenturyLink Business Internet Customer Service Numbers

CenturyLink Business Billing

(877) 832-8404

Utilize this number for all billing and payment questions related to your CenturyLink business account. In addition to answering your questions and giving you a billing overview, the agent at this number can also help you change your payment method, set up automatic payments, and even pay your current CenturyLink bill over the phone.

CenturyLink Business Sales

(866) 476-9909

To order a new small business service (businesses under 10 employees), customers should call this number. Possible services include business Internet, phone service, TV, and various bundle packages. This is also the number to call if you are interested in CenturyLink small business cloud services such as file storage, file sharing, web management applications, and security solutions.

CenturyLink Enterprise Service Sales

(800) 871-9244

The enterprise sales number is for all medium-sized businesses greater than 10 employees. In addition to business Internet and phone, CenturyLink also has a number of cloud, networking, security, and managed IT services. Just give the sales agent at this number a heads up as to what you are looking for and they can help point you in the right direction.

CenturyLink Store Contact Details by City

Store Name Phone Number Store Address Open Hours
CenturyLink (336) 599-3183
33 W Gordon St, Roxboro, NC 27573

Mon: Closed

  • Tue: 10AM–4PM
  • Wed: Closed
  • Thu: 10AM–4PM
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed

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CenturyLink (919) 554-2445
14111 Capital Blvd, Wake Forest, NC 27587

Mon: 8AM–6PM

  • Tue: 8AM–6PM
  • Wed: 8AM–6PM
  • Thu: 8AM–6PM
  • Fri: 8AM–6PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink (252) 446-4453
1100 N Wesleyan Blvd Suite 9548, Rocky Mount, NC 27804

Mon: 8AM–5PM

  • Tue: 8AM–5PM
  • Wed: 8AM–5PM
  • Thu: 8AM–5PM
  • Fri: 8AM–5PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink (252) 535-1177
825 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870

Mon: Closed

  • Tue: 10AM–5PM
  • Wed: Closed
  • Thu: 10AM–5PM
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed

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CenturyLink (980) 206-3685
731 East Trade Street Charlotte NC 28202, Charlotte, NC 28202
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CenturyLink (910) 826-0593
5115 Morganton Rd, Fayetteville, NC 28302

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink High Speed Internet (910) 759-5231
Fayetteville, NC 28314

Mon: 8AM–12AM

  • Tue: 8AM–12AM
  • Wed: 8AM–12AM
  • Thu: 8AM–12AM
  • Fri: 8AM–12AM
  • Sat: 8AM–12AM
  • Sun: 8AM–12AM

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CenturyLink (910) 692-7126
1816 N Sandhills Blvd, Aberdeen, NC 28315

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink (910) 592-6022
115 Fayetteville St, Clinton, NC 28328

Mon: Closed

  • Tue: 10AM–5PM
  • Wed: Closed
  • Thu: 10AM–5PM
  • Fri: Closed
  • Sat: Closed
  • Sun: Closed

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CenturyLink (352) 430-2255
684 US-441, Lady Lake, FL 32159

Mon: 8AM–5PM

  • Tue: 8AM–5PM
  • Wed: 8AM–5PM
  • Thu: 8AM–5PM
  • Fri: 8AM–5PM
  • Sat: 9AM–5PM
  • Sun: Closed

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CenturyLink (407) 788-1388
3030 E Semoran Blvd ste 192 & 194, Apopka, FL 32703

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink (863) 471-0272
311 US-27, Sebring, FL 33870

Mon: 8:30AM–5PM

  • Tue: 8:30AM–5PM
  • Wed: 8:30AM–5PM
  • Thu: 8:30AM–5PM
  • Fri: 8:30AM–5PM
  • Sat: 9AM–2PM
  • Sun: Closed

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CenturyLink (239) 772-9100
2710 Del Prado Blvd S, Cape Coral, FL 33904

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–3PM
  • Sun: Closed

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CenturyLink (239) 590-0440
5100 Daniels Pkwy ste 300 & 400, Fort Myers, FL 33912

Mon: 8:30AM–6:30PM

  • Tue: 8:30AM–6:30PM
  • Wed: 8:30AM–6:30PM
  • Thu: 8:30AM–6:30PM
  • Fri: 8:30AM–6:30PM
  • Sat: 10AM–3PM
  • Sun: Closed

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CenturyLink (941) 629-9311
1020 El Jobean Rd suite a, Port Charlotte, FL 33948

Mon: 8AM–6PM

  • Tue: 8AM–6PM
  • Wed: 8AM–6PM
  • Thu: 8AM–6PM
  • Fri: 8AM–6PM
  • Sat: 10AM–3PM
  • Sun: Closed

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CenturyLink Internet & TV (239) 201-2305
Lehigh Acres, FL 33974

Mon: 8AM–8PM

  • Tue: 8AM–8PM
  • Wed: 8AM–8PM
  • Thu: 8AM–8PM
  • Fri: 8AM–8PM
  • Sat: 8AM–8PM
  • Sun: 8AM–8PM

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CenturyLink (239) 596-6220
6434 Naples Blvd #408, Naples, FL 34109

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–3PM
  • Sun: Closed

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CenturyLink (352) 690-6467
3101 SW 34th Ave #101, Ocala, FL 34474

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 9AM–5PM
  • Sun: Closed

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CenturyLink (651) 323-2515
212 Sherburne St S, Stillwater, MN 55082

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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Maplewood CenturyLink TV - Internet Services (651) 299-0151
2607 White Bear Ave N, Maplewood, MN 55109

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (651) 631-2682
1629 County Rd C West, Roseville, MN 55113

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–5PM
  • Sun: 11AM–5PM

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CenturyLink (651) 735-1322
1605 Queens Dr #104, Woodbury, MN 55125

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–1PM
  • Sun: Closed

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CenturyLink (763) 312-8574
8151 161st Ave NW, Ramsey, MN 55303

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (952) 545-1093
14200 Wayzata Blvd F, Minnetonka, MN 55305

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–1PM
  • Sun: Closed

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CenturyLink (612) 504-2388
287 Marschall Rd, Shakopee, MN 55379

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (763) 421-9373
13060 Riverdale Dr NW #200, Coon Rapids, MN 55448

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–1PM
  • Sun: Closed

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CenturyLink (612) 504-8769
2620 118th Cir NE, Blaine, MN 55449

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (303) 403-9980
5324 Olde Wadsworth Blvd, Arvada, CO 80002

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–5PM
  • Sun: Closed

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CenturyLink (720) 721-3373
6757 Simms St, Arvada, CO 80004

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (303) 343-0861
14222 E Cedar Ave b, Aurora, CO 80012

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–5PM
  • Sun: Closed

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CenturyLink (303) 457-1881
14456 Delaware St #200, Westminster, CO 80020

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–5PM
  • Sun: Closed

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CenturyLink (303) 791-5033
9370 S Colorado Blvd Unit A-8, Highlands Ranch, CO 80126

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–5PM
  • Sun: Closed

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CenturyLink (303) 825-3434
930 15th St, Denver, CO 80202
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CenturyLink (719) 597-8418
1157 N Circle Dr, Colorado Springs, CO 80909

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–5PM
  • Sun: Closed

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CenturyLink (719) 900-4382
1925 Dominion Way, Colorado Springs, CO 80918

Mon: 7AM–10PM

  • Tue: 7AM–10PM
  • Wed: 7AM–10PM
  • Thu: 7AM–10PM
  • Fri: 7AM–10PM
  • Sat: 7AM–10PM
  • Sun: 7AM–10PM

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CenturyLink (719) 591-0540
3556 New Center Point, Colorado Springs, CO 80922

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–5PM
  • Sun: Closed

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CenturyLink (602) 954-3678
2641 N 44th St #102, Phoenix, AZ 85008

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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CenturyLink (602) 765-2334
4575 E Cactus Rd #135, Phoenix, AZ 85032

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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CenturyLink (480) 641-1680
1229 S Power Rd #107, Mesa, AZ 85206

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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CenturyLink (480) 378-3024
6755 E Williams Field Rd, Mesa, AZ 85212

Mon: 8:30AM–5:30PM

  • Tue: 8:30AM–5:30PM
  • Wed: 8:30AM–5:30PM
  • Thu: 8:30AM–5:30PM
  • Fri: 8:30AM–5:30PM
  • Sat: 8:30AM–5:30PM
  • Sun: Closed

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CenturyLink (480) 722-0317
2780 W Chandler Blvd #5, Chandler, AZ 85224

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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Century Link -
5217 N 99th Ave, Glendale, AZ 85305

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: Closed
  • Sun: Closed

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CenturyLink (623) 245-3390
9390 W Hanna Ln B103, Glendale, AZ 85305

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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CenturyLink (623) 776-0287
7857 W Bell Rd Suite 107, Peoria, AZ 85382

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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CenturyLink (520) 293-1404
4386 N Oracle Rd #156, Tucson, AZ 85705

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 10AM–5PM
  • Sun: Closed

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Additional Support Channels from CenturyLink

CenturyLink customer service page

This is the main customer service directory for CenturyLink that lists all of their various departments and the corresponding customer service phone numbers. You can also search for common problems related to CenturyLink service, or use their service troubleshooter that may help you resolve any issues you are having on your own.

Customer Service Page

Customer Chat Page

One alternative way to get in touch with CenturyLink support is to use their online chat. First select either repair, or products and billing chat. Then you will need to provide them with some additional information including your name, email, account number, and the nature of your inquiry. It will likely take a few minutes to connect while you wait for the next available CenturyLink agent.

Chat with CenturyLink Help

Cancel CenturyLink Service

This page will provide you with information about canceling your service. They also offer several possible solutions for the common reasons customers might want to cancel, including ways to lower your bill, transfer your service to a new area, or suspend your service temporarily. If you are having problems with your service, before canceling it is recommended to try and troubleshoot the issue first.

Cancel service

CenturyLink Business Internet Support Pages

CenturyLink Business Support

This is the main customer support hub for all CenturyLink small business services. If you have a business related service question surrounding sales and billing, Internet repair, or phone repair, you will find the number listed on this page. All other business account related questions should be directed to the business control center number.

CenturyLink Business Support

CenturyLink Business Live Chat Support

On this page, CenturyLink business customers will find four different customer service chat options depending on which division the issue pertains to. These include sales and billing, Internet repair, phone repair, and business control center chat for account related questions. In order to get the most efficient service, make sure to choose the chat that most pertains to your situation.

CenturyLink Business Chat

CenturyLink Social Media Channels

CenturyLink Twitter Account

While CenturyLink mainly uses Twitter to share the latest company news about their products, promotions, and network expansion, they also respond to Tweets about customer service issues. Most of the time they will ask you to send them a DM with more information. Then they will connect you with a company representative who can help.

@CenturyLink

CenturyLink Facebook Account

CenturyLink uses Facebook as a way to share stories about how their company and employees are finding ways to give back to the communities that they are operating in. These stories are mainly focused on the various causes and charitable campaigns they are a part of. It also lists that they normally respond to messages within an hour, so it is possible they might be able to help you with support issues as well.

CenturyLink Facebook

CenturyLink YouTube Account

CenturyLink maintains a very active YouTube and often posts several times per week. Most of their videos are of interviews with various employees within their organization who give short technical related talks about new technologies the company is utilizing and the direction they are heading in. These videos would likely be most interesting to individuals who work in the IT field..

CenturyLink YouTube

Frequently asked questions about CenturyLink

  • What kind of internet does CenturyLink provide?

    CenturyLink is most well known for their widespread DSL service, however, some select areas may be able to get CenturyLink fiber Internet as well (fiber to the home).

  • How do I talk to a real person at CenturyLink?

    When using their online chat support, you will be connected directly to a real person on the other end of the screen instantly. However, when calling their phone support numbers, you may have to navigate through a few options before being connected with a live agent.

  • Does CenturyLink offer free account cancelation at any time?

    CenturyLink month-to-month service may be canceled at any time for free. However, if you are in a long-term contract it is likely additional cancellation charges will apply.