How much internet speed do you need? That depends on how you plan on using your internet connection.
< 25 Mbps basic internet for checking e-mail, google searches 25-99 Mbps will handle streaming Netflix, FaceTime, Zoom calls 100-499 Mbps fast downloads, gaming online, streaming UHD on multiple screens 500-1,000 Mbps blazing fast for just about anything
Internet Providers in Norfolk, Virginia
Most Popular Internet Providers in Norfolk, Virginia:
Showing 1 to 7 Providers
Internet Access in Norfolk, Virginia
There are two widely available broadband options for Norfolk residents: Viasat Internet and HughesNet. Viasat is primarily a Satellite provider, with speeds up to 100 Mbps and coverage in virtually one hundred percent of the local area. As for HughesNet, they offer Satellite, with coverage for near one hundred percent of the area and advertised download speeds of 25 Mbps.
The information listed here is sourced via FCC reports. Then, it is with privatized databases to create more accurate results than can be accessed through the FCC directly. Information on speeds and pricing of individual Internet plans is generated by manually collecting tens of thousands of data points every year.
Cox Communications provides a common second choice. They offer 97 percent local availability and a maximum speed of 1,000 Mbps. Wired broadband isn't the only option for Internet access for residents of Norfolk. For example, fixed wireless companies like T-Mobile Home Internet are able to reach 0 Mbps via direct wireless links. Outside of residential Internet, there are 7 providers in Norfolk offering enterprise and business products and services such as SD-WAN or custom fiber loops. BroadbandNow includes all providers with business plans advertised on their website.
Looking at network technologies with significant infrastructure built the Norfolk area, the most common physical wire broadband tech options are Cable and DSL, with 97.44% and 96.16% respectively. TV providers are the main source for cable Internet, because they can utilize their existing coaxial TV cables — which have already been built out to homes in the area — to connect customers to the Internet. Cable often makes sense for Norfolk residents because of the strong speeds in an attainable price range. Phone providers are the main source for DSL connections, because DSL sends digital information over telephone wires. The twisted copper construction seen in telephone wires has lower performance compared to cable and fiber.
On the whole, the diversity of Internet service choices in Norfolk is not high — most of the area has 1 provider. 11,000 of area residents have one of fewer options for broadband — as is verifiable in the interactive map below. So, that leaves 4.89 percent of residents with only one Internet company in their area. Explore the map below to see coverage variations between census blocks in Norfolk, and compare real-world speed test statistics for the most common providers.
- There are 14 internet providers in Norfolk with 7 of those offering residential service
- Norfolk is the 290th most connected city in Virginia ahead of Portsmouth and Carrollton, but behind Chesapeake, Virginia Beach, and Hampton.
- The fastest zip code in Norfolk for July 2021 is 23502. (see all below).
Internet Statistics 2021
4.9% of consumers in Norfolk11,000 People Only have access to 1 or fewer wired internet providers available at their address.
This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.
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Summary Of Fastest Internet Providers In Norfolk, Virginia
|Provider||Speed||Type||Time To Download 1 GB||Availability|
|Cox Communications||1,000 Mbps||Cable||8s||97.4%|
|XFINITY from Comcast||1,200 Mbps||Cable||6s||0.1%|
|Viasat Internet||100 Mbps||Satellite||1m 21s||100.0%|
|HughesNet||25 Mbps||Satellite||5m 27s||100.0%|
Internet Providers in Nearby Cities
The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.
This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.
This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.
Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.
25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.
Internet Competition close to Old Dominion University and Norfolk State University
In the 2 mile area around Old Dominion University, the average home will have 1 options for consumer internet access. The variety of internet service internet options surrounding Norfolk State University is nearly the exact same. Both Old Dominion University and Norfolk State University have average internet connections that are more than capable of achieving students needs like watching video, sharing large folders, and video gaming. Download speed data records from within the same zip where Old Dominion University is located show an average speed of 114.24 Mbps download, as compared with 78.72 Mbps within the Norfolk State University area. Plans in this range aren't guaranteed to be available in every street around campus, and may be unavailable in apartment buildings. Remember that these averages are calculatedbased on performance reports, and actual performance will likely be closer to the advertised download speeds collected above.
Data Caps on Norfolk Internet Plans
Internet providers have begun to increase the use of data limits to home broadband packages in recent years. The trend is certainly true in Norfolk, with local providers like Cox featuring capped plans. It's not a major issue for most Internet subscribers, but is liable to be an issue for those that share their connection with multiple other household members or "power users" who stream a large amount of high-def content. Data caps for cable bundles tend to be in the neighborhood of 1 Terabyte, which is way more than 99 percent of customers use. Cox Communications customers in Norfolk should confirm data use policies when signing up. Do not presume them based soley on phone rep statements.
Compare Norfolk to the 5 largest cities in the US
|City||Average Download Speed||Number of Providers||Average Cost per Mbps|
|Norfolk||145.9 Mbps||6||$0.32 ( + $0.00 )|
|New York||534.4 Mbps ( +388.5 Mbps )||17 ( +11 )||$0.41 ( + $0.00 )|
|Los Angeles||148.8 Mbps ( +2.9 Mbps )||17 ( +11 )||$0.22 ( $0.00 )|
|Chicago||160.6 Mbps ( +14.7 Mbps )||15 ( +9 )||$0.25 ( $0.00 )|
|Houston||169.5 Mbps ( +23.6 Mbps )||23 ( +17 )||$0.24 ( $0.00 )|
|Philadelphia||162.1 Mbps ( +16.2 Mbps )||8 ( +2 )||$0.30 ( $0.00 )|
Customer Reviews of Internet Providers in Norfolk
Great customer service
Was on the phone for 6 hours over 2 days with the company I purchased a router from and they could not get it working. Cox came out within days and got everything working. Tech was fantastic. Very professional and knowledgeable. Thanks, Cox, I am a happy camper.
Irving Dillon Stopped by today (1 Feb 20) on time. He was very patient with the older person he was assisting. Super guy. You should spot reward him and let him know that his professional and understanding demeanor put Cox in a great light.
For over three years we’ve been Cox Communications customers and every year we renew our service. For the first year, we were paying around 85$ to 90$ for around 130-135 channels for one year. Every year after that the price would go up and we would have to sacrifice channels to get the monthly bill to a reasonable amount. It was very frustrating for a loyal customer who had never missed a payment for three years and was getting treated like this. It wasn’t until today Sept.26 2019 that it felt like finally we were treated with decency when a customer service representative actually took the time to look for a plan that allowed us to keep all the channels that we currently had, add one premium channel for no additional cost and the best part of it all, our monthly bill went from 118$ to 114$a month for a year! Cox cable needs more employees like him. He actually cares about the customers he’s helping. Hope to renew our services again through him in a year. Thank you
WiFi on phone saves the day
Whenever my cable internet goes out, which is fairly often, my T-Mobile phone picks up the slack. I work from my computer, and am able to stay online and working because of my T-Mobile unlimited internet.
Slow when it connects.
DSL service drops at least once a week for a half hour to 45 minutes and daily several times a day.
It's really good but the speeds could be faster.
It's blazing as a single user for 100Mbps down and relatively cheap for me.