Internet Providers in Norfolk, Virginia

Most Popular Internet Providers in Norfolk, Virginia:

Showing 1 to 7 Providers

  • 1. 1. T-Mobile Home Internet
    Available

    Available

    Speeds up to:
    100 Mbps
    Download
    View T-Mobile Home Internet Details
    • Fixed Wireless
    • Internet Plans: 2
    • Internet & TV Bundles: 0
    • Speed Range: 100-100mbps
    • Connection: Fixed Wireless
    • Price Range: $50 - $55
    • Contracts: None - None required
  • 2. 2. Cox
    97.4% Available
    97.4%

    Available

    Speeds up to:
    1000 Mbps
    Download
    35 Mbps
    Upload
    View Cox Details
    • Deal
    • Cable
    • Internet Plans: 5
    • Internet & TV Bundles: 8
    • Speed Range: 25-1000mbps
    • Connection: Cable
    • Price Range: $29.99 - $229.99
    • Contracts: 1 Year - 1 Year required
    Deal
    There are 8 active deals on select plans from this provider
  • 3. 3. Verizon High Speed Internet
    96.2% Available
    96.2%

    Available

    Speeds up to:
    15 Mbps
    Download
    1 Mbps
    Upload
    View Verizon High Speed Internet Details
    • DSL
    • Internet Plans: 2
    • Internet & TV Bundles: 0
    • Speed Range: 15-15mbps
    • Connection: DSL
    • Price Range: $40 - $74.99
    • Contracts: None - None required
  • 4. 4. Viasat
    100% Available
    100%

    Available

    Speeds up to:
    100 Mbps
    Download
    3 Mbps
    Upload
    View Viasat Details
    • Satellite
    • Internet Plans: 4
    • Internet & TV Bundles: 0
    • Speed Range: 12-100mbps
    • Connection: Satellite
    • Price Range: $64.99 - $249.99
    • Contracts: 2 Years - 2 Years required
  • 5. 5. HughesNet
    100% Available
    100%

    Available

    Speeds up to:
    25 Mbps
    Download
    3 Mbps
    Upload
    View HughesNet Details
    • Deal
    • Satellite
    • Internet Plans: 4
    • Internet & TV Bundles: 0
    • Speed Range: 25-25mbps
    • Connection: Satellite
    • Installation: Standard installation is free.
    • Price Range: $39.99 - $149.99
    • Contracts: 2 Years - 2 Years required
    Deal
    There are 4 active deals on select plans from this provider
  • 6. Xfinity
    0.1% Available
    0.1%

    Available

    Speeds up to:
    1200 Mbps
    Download
    35 Mbps
    Upload
    View Xfinity Details
    • Cable
    • Internet Plans: 5
    • Internet & TV Bundles: 7
    • Speed Range: 50-1200mbps
    • Connection: Cable
    • Installation: Free professional installation.
    • Price Range: $19.99 - $170
    • Contracts: 1 Year - 2 Years required
  • 7. Verizon Fios
    1.8% Available
    1.8%

    Available

    Speeds up to:
    940 Mbps
    Download
    880 Mbps
    Upload
    View Verizon Fios Details
    • Deal
    • Fiber
    • Internet Plans: 3
    • Internet & TV Bundles: 1
    • Speed Range: 200-950mbps
    • Connection: Fiber
    • Price Range: $39.99 - $154.99
    • Contracts: None - None required
    Deal
    There are 4 active deals on select plans from this provider
2 Residential internet providers are hidden due to low coverage in Norfolk. See All
  • 1. 1. Verizon High Speed Internet
    98.5% Available
    98.5%

    Available

    Speeds up to:
    15 Mbps
    Download
    1 Mbps
    Upload
    View Verizon High Speed Internet Details
    • DSL
    • Internet Plans: 5
    • Internet & TV Bundles: 0
    • Speed Range: 15-15mbps
    • Connection: DSL
    • Installation: Includes activation. Free professional installation for 1st PC.
    • Price Range: $29.99 - $49.99
    • Contracts: 2 Years - 2 Years required
  • 2. 2. Cox Business
    69.1% Available
    69.1%

    Available

    Speeds up to:
    1000 Mbps
    Download
    35 Mbps
    Upload
    View Cox Business Details
    • Deal
    • Cable
    • Internet Plans: 5
    • Internet & TV Bundles: 0
    • Speed Range: 25-1000mbps
    • Connection: Cable
    • Price Range: $59 - $219
    • Contracts: 1 Year - 1 Year required
    Deal
    There are 5 active deals on select plans from this provider
  • 3. Comcast Business
    0.8% Available
    0.8%

    Available

    Speeds up to:
    987 Mbps
    Download
    35 Mbps
    Upload
    View Comcast Business Details
    • Deal
    • Cable
    • Internet Plans: 5
    • Internet & TV Bundles: 0
    • Speed Range: 50-987mbps
    • Connection: Cable
    • Installation: Online only: Free professional installation
    • Price Range: $79.99 - $289.99
    • Contracts: 3 Years - 3 Years required
    Deal
    There are 5 active deals on select plans from this provider
  • 4. 3. CenturyLink Business
    12.4% Available
    12.4%

    Available

    Speeds up to:
    1000 Mbps
    Download
    1000 Mbps
    Upload
  • 5. 4. Crown Castle
    7.8% Available
    7.8%

    Available

    Speeds up to:
    1000 Mbps
    Download
    1000 Mbps
    Upload
  • 6. 5. GTT
    6.8% Available
    6.8%

    Available

    Speeds up to:
    6 Mbps
    Download
    0.768 Mbps
    Upload
  • 7. 6. Verizon Business
    5.9% Available
    5.9%

    Available

    Speeds up to:
    50 Mbps
    Download
    50 Mbps
    Upload
  • 8. 7. Cox Business
    3.2% Available
    3.2%

    Available

    Speeds up to:
    1000 Mbps
    Download
    1000 Mbps
    Upload
  • 9. 8. Windstream
    2% Available
    2%

    Available

    Speeds up to:
    100 Mbps
    Download
    8 Mbps
    Upload
  • 10. Comcast Business
    0.8% Available
    0.8%

    Available

    Speeds up to:
    987 Mbps
    Download
    35 Mbps
    Upload
    View Comcast Business Details
    • Deal
    • Cable
    • Internet Plans: 5
    • Internet & TV Bundles: 0
    • Speed Range: 50-987mbps
    • Connection: Cable
    • Installation: Online only: Free professional installation
    • Price Range: $79.99 - $289.99
    • Contracts: 3 Years - 3 Years required
    Deal
    There are 5 active deals on select plans from this provider
2 Business internet providers are hidden due to low coverage in Norfolk. See All
  • 1. 1. AT&T Wireless
    100% Available
    100%

    Available

    Speeds up to:
    10 Mbps
    Download
    3 Mbps
    Upload
    View AT&T Wireless Details
    • Mobile Broadband
    • Internet Plans: 2
    • Internet & TV Bundles: 0
    • Speed Range: 0-10mbps
    • Connection: Mobile Broadband
    • Price Range: $50 - $75
  • 2. 2. T-Mobile
    100% Available
    100%

    Available

    Speeds up to:
    10 Mbps
    Download
    6 Mbps
    Upload
    View T-Mobile Details
    • Deal
    • Mobile Broadband
    • Internet Plans: 3
    • Internet & TV Bundles: 0
    • Speed Range: 0-10mbps
    • Connection: Mobile Broadband
    • Price Range: $60 - $85
    Deal
    There are 2 active deals on select plans from this provider
  • 3. 3. Verizon
    100% Available
    100%

    Available

    Speeds up to:
    10 Mbps
    Download
    3 Mbps
    Upload
    View Verizon Details
    • Deal
    • Mobile Broadband
    • Internet Plans: 2
    • Internet & TV Bundles: 0
    • Speed Range: 0-10mbps
    • Connection: Mobile Broadband
    • Price Range: $55 - $65
    Deal
    There are 2 active deals on select plans from this provider

Dig in:

Internet Access in Norfolk, Virginia

There are two widely available broadband options for Norfolk residents: Viasat Internet and HughesNet. Viasat is primarily a Satellite provider, with speeds up to 100 Mbps and coverage in virtually one hundred percent of the local area. As for HughesNet, they offer Satellite, with coverage for near one hundred percent of the area and advertised download speeds of 25 Mbps.

The information listed here is sourced via FCC reports. Then, it is with privatized databases to create more accurate results than can be accessed through the FCC directly. Information on speeds and pricing of individual Internet plans is generated by manually collecting tens of thousands of data points every year.

Cox Communications provides a common second choice. They offer 97 percent local availability and a maximum speed of 1,000 Mbps. Wired broadband isn't the only option for Internet access for residents of Norfolk. For example, fixed wireless companies like T-Mobile Home Internet are able to reach 0 Mbps via direct wireless links. Outside of residential Internet, there are 7 providers in Norfolk offering enterprise and business products and services such as SD-WAN or custom fiber loops. BroadbandNow includes all providers with business plans advertised on their website.

Looking at network technologies with significant infrastructure built the Norfolk area, the most common physical wire broadband tech options are Cable and DSL, with 97.44% and 96.16% respectively. TV providers are the main source for cable Internet, because they can utilize their existing coaxial TV cables — which have already been built out to homes in the area — to connect customers to the Internet. Cable often makes sense for Norfolk residents because of the strong speeds in an attainable price range. Phone providers are the main source for DSL connections, because DSL sends digital information over telephone wires. The twisted copper construction seen in telephone wires has lower performance compared to cable and fiber.

On the whole, the diversity of Internet service choices in Norfolk is not high — most of the area has 1 provider. 11,000 of area residents have one of fewer options for broadband — as is verifiable in the interactive map below. So, that leaves 4.89 percent of residents with only one Internet company in their area. Explore the map below to see coverage variations between census blocks in Norfolk, and compare real-world speed test statistics for the most common providers.

  • There are 14 internet providers in Norfolk with 7 of those offering residential service
  • Norfolk is the 290th most connected city in Virginia ahead of Portsmouth and Carrollton, but behind Chesapeake, Virginia Beach, and Hampton.
  • The fastest zip code in Norfolk for July 2021 is 23502. (see all below).

Internet Statistics 2021

11,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

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Summary Of Fastest Internet Providers In Norfolk, Virginia

Provider Speed Type Time To Download 1 GB Availability
Cox Communications 1,000 Mbps Cable 8s 97.4%
XFINITY from Comcast 1,200 Mbps Cable 6s 0.1%
Viasat Internet 100 Mbps Satellite 1m 21s 100.0%
HughesNet 25 Mbps Satellite 5m 27s 100.0%

Internet Provider Competition Map For Norfolk

Norfolk Internet Competition Map. Click for interactive map.
Click here to initialize interactive map
Norfolk is the 290th most connected city in Virginia ahead of Portsmouth and Carrollton, but behind Chesapeake, Virginia Beach, and Hampton.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Approximately 3,000 people in Norfolk County don't have access to any wired internet.

This statistic is drawn from the population in census blocks not served by at least one wired broadband provider.

Approximately 95% of Norfolk residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 23502 is the zip code with the fastest average download speed in Norfolk.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Norfolk County, approximately 6,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Internet Competition close to Old Dominion University and Norfolk State University

In the 2 mile area around Old Dominion University, the average home will have 1 options for consumer internet access. The variety of internet service internet options surrounding Norfolk State University is nearly the exact same. Both Old Dominion University and Norfolk State University have average internet connections that are more than capable of achieving students needs like watching video, sharing large folders, and video gaming. Download speed data records from within the same zip where Old Dominion University is located show an average speed of 114.24 Mbps download, as compared with 78.72 Mbps within the Norfolk State University area. Plans in this range aren't guaranteed to be available in every street around campus, and may be unavailable in apartment buildings. Remember that these averages are calculatedbased on performance reports, and actual performance will likely be closer to the advertised download speeds collected above.

Data Caps on Norfolk Internet Plans

Internet providers have begun to increase the use of data limits to home broadband packages in recent years. The trend is certainly true in Norfolk, with local providers like Cox featuring capped plans. It's not a major issue for most Internet subscribers, but is liable to be an issue for those that share their connection with multiple other household members or "power users" who stream a large amount of high-def content. Data caps for cable bundles tend to be in the neighborhood of 1 Terabyte, which is way more than 99 percent of customers use. Cox Communications customers in Norfolk should confirm data use policies when signing up. Do not presume them based soley on phone rep statements.

Compare Norfolk to the 5 largest cities in the US

City Average Download Speed Number of Providers Average Cost per Mbps
Norfolk 145.9 Mbps 6 $0.32 ( + $0.00 )
New York 534.4 Mbps ( +388.5 Mbps ) 17 ( +11 ) $0.41 ( + $0.00 )
Los Angeles 148.8 Mbps ( +2.9 Mbps ) 17 ( +11 ) $0.22 ( $0.00 )
Chicago 160.6 Mbps ( +14.7 Mbps ) 15 ( +9 ) $0.25 ( $0.00 )
Houston 169.5 Mbps ( +23.6 Mbps ) 23 ( +17 ) $0.24 ( $0.00 )
Philadelphia 162.1 Mbps ( +16.2 Mbps ) 8 ( +2 ) $0.30 ( $0.00 )

Customer Reviews of Internet Providers in Norfolk

Great customer service

Was on the phone for 6 hours over 2 days with the company I purchased a router from and they could not get it working. Cox came out within days and got everything working. Tech was fantastic. Very professional and knowledgeable. Thanks, Cox, I am a happy camper.

Great tech

Irving Dillon Stopped by today (1 Feb 20) on time. He was very patient with the older person he was assisting. Super guy. You should spot reward him and let him know that his professional and understanding demeanor put Cox in a great light.

Customer service

For over three years we’ve been Cox Communications customers and every year we renew our service. For the first year, we were paying around 85$ to 90$ for around 130-135 channels for one year. Every year after that the price would go up and we would have to sacrifice channels to get the monthly bill to a reasonable amount. It was very frustrating for a loyal customer who had never missed a payment for three years and was getting treated like this. It wasn’t until today Sept.26 2019 that it felt like finally we were treated with decency when a customer service representative actually took the time to look for a plan that allowed us to keep all the channels that we currently had, add one premium channel for no additional cost and the best part of it all, our monthly bill went from 118$ to 114$a month for a year! Cox cable needs more employees like him. He actually cares about the customers he’s helping. Hope to renew our services again through him in a year. Thank you

WiFi on phone saves the day

Whenever my cable internet goes out, which is fairly often, my T-Mobile phone picks up the slack. I work from my computer, and am able to stay online and working because of my T-Mobile unlimited internet.

Slow when it connects.

DSL service drops at least once a week for a half hour to 45 minutes and daily several times a day.

Amazing

It's really good but the speeds could be faster.

Fast

It's blazing as a single user for 100Mbps down and relatively cheap for me.