Internet Providers in Knoxville, TN

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Residential Internet Statistics for Knoxville, TN
Internet Providers: 17
Internet Plans: 32
Fastest Speed Available: 10,000 Mbps
Average Plan Price: $84.36

Internet Buyer's Guide for Knoxville, Tennessee

Published by Annie Kim

Reviewed by Tyler Cooper and Julia Tanberk

Last Updated: July 27, 2021

Are you hoping to transfer your internet when you move to Knoxville? This Internet Buyer’s Guide has all the details on speed, price, potential fees, data caps, and more for residential and business internet in Knoxville.

Residential Internet Providers in Knoxville, TN

Provider Starting Price Speed Range Type Of Internet Coverage Availability
XFINITY from Comcast $30/mo. 50-1200 Mbps Cable 91% Cable
AT&T Internet $55/mo. 100-940 Mbps IPBB, Fiber 81% IPBB, 43% Fiber
EarthLink $49.95/mo. 7-1000 Mbps DSL, Fiber 58% DSL, 32% Fiber
WOW! $19.99/mo. 100-1000 Mbps Cable 36% Cable

The table above summarizes Knoxville internet providers with the greatest coverage locally.

Fastest Internet Providers in Knoxville, TN

Provider Maximum Speed Price Range
XFINITY from Comcast 1200 Mbps $30-70/mo.
EarthLink Fiber 1000 Mbps $49.95-99.95/mo.
TDS Telecom 1000 Mbps $29.95-89.95/mo.
Spectrum 1000 Mbps $49.99-109.99/mo.

The providers above offer the fastest download speeds currently available to Knoxville residents.

What type of internet is available in Knoxville?

Knoxville, like most cities, has at least three wired internet types available, DSL, Cable and Fiber-Optic. Fixed Wireless and Satellite internet is also available for those in the more remote areas in Knoxville.

  • DSL: DSL is one of the most available internet types in the US, and is the second most available type for residential users in Knoxville. It’s often one of, if not the cheapest internet type with speeds able to reach 100 Mbps.
  • Cable: Cable internet is arguably the most popular internet type due to its availability, near 1000 Mbps speeds and price.
  • Fiber-Optic: Fiber internet offers the fastest speed available in Knoxville, but it is not the most available internet type.
  • Fixed Wireless: Fixed wireless internet has speeds comparable to satellite internet, however, satellite has faster internet speeds than fixed wireless in Knoxville.
  • Satellite: Residents living outside the reach of wired internet connections resort to satellite internet, the only internet type with 100 percent availability in Knoxville.

It is important to check which internet has the most coverage in your Knoxville area. Not all providers are available to certain areas.

How do I find the cheapest internet option in Knoxville?

WOW!, TDS Telecom and XFINITY from Comcast offer the cheapest internet plans among the 17 residential providers in Knoxville. Business customers can also consider these providers when looking for low-priced internet plans.

Cheapest internet in Knoxville

  • WOW!—$19.99/mo. for up to 100 Mbps *
  • TDS Telecom—$29.95/mo. for up to 25 Mbps *
  • XFINITY from Comcast—$30/mo. for up to 50 Mbps *
  • EarthLink Fiber—$49.95/mo. for up to 50 Mbps *
  • Spectrum—$49.99/mo. for up to 100 Mbps *
* Price is per month before fees for length of contract. Price may be a promotion and is not guaranteed. Review final price and terms before choosing an internet provider.

How Much Internet Speed Do I Need In Knoxville?

Purchasing more speed than necessary may cost you more money versus finding the right one for you. What you do online matters most when determining your internet speed, more than the number of users and/or devices that will be connected.

A 25 mbps plan is great for simple browsing, streaming one to two devices at a time, and ideal for a one to two person household. However, if any of those users is a competitive gamer or engaged in any other activity that requires a lot of uploading, speed ranging from 50-100 Mbps would provide a faster connection and is also suitable for 3-4 person household. Higher speed tiers, such as 1000 Mbps, is best for a large household of constant streamers, gamers, and those with a large smart home security system.

Below are the recommended download speeds based on frequent internet activities and the residential providers in Knoxville that offer these speeds.

Recommended Speeds Type of Internet Activities Internet Providers in Knoxville
25+ Mbps
  • Basic web browsing
  • Stream video on one device
  • Low lag online gaming
  • Ideal for 1-2 person household of light internet users
  • EarthLink
  • Viasat Internet
  • HughesNet
  • TDS Telecom
100+ Mbps
  • Competitive gaming
  • Heavy streaming
  • High-resolution video chat
  • No lag online gaming
  • Appropriate for smart homes
  • Ideal for 4+ household
  • AT&T Internet
  • Spectrum
  • XFINITY from Comcast
  • EarthLink Fiber
  • WOW!
  • Viasat Internet
1000+ Mbps
  • Stream 4K video on multiple devices (i.e. Load Netflix show in HD in 5 seconds or download a 30 GB game in less than 5 minutes)
  • Gigabit performance
  • Ideal for home offices
  • Ideal for 4+ household of power internet users
  • AT&T Fiber
  • Spectrum
  • XFINITY from Comcast
  • EarthLink Fiber
  • WOW!
  • TDS Telecom

How do I find the fastest internet in Knoxville?

The fastest internet speed available in Knoxville is 1200 Mbps. XFINITY from Comcast and Spectrum offer plans with this speed; however, fiber is not the most available internet type in Knoxville. If fiber isn’t available in your neighborhood, consider a cable internet provider.

Should I bundle TV or phone service in Knoxville?

Bundling your internet services with TV and/or phone often costs less than paying for each service individually. AT&T Internet, AT&T Fiber, and Spectrum offer double and/or triple play packages ranging from $89.98/month-$152.97/month. It is possible with most providers to add TV and/or phone service to your internet plan if you decide you want them later.

Bundled Cable Plans and Pricing in Knoxville

Internet Providers in Knoxville Services Price Range of Bundles
Spectrum Internet + Phone + TV $89.98-152.97/mo.
AT&T Internet Internet + TV $119.99-139.99/mo.
AT&T Fiber Internet + TV $134.99/mo.

How can I compare the major internet providers in Knoxville?

When you’re comparing internet providers, it is important to ask the following questions when you look at price, speed, data caps and contracts.

  • Price: How much is the plan after the promotional rate? Is the price fair for what you get compared to other companies?
  • Speed: Do you know how much speed you need? Speed plays the largest part in how much you pay each month.
  • Data Caps: Does the provider put a cap on the amount of data that you use? How much data do you currently use each month? Check your current bill to see how much data you are currently using and compare. Viasat Internet and EarthLink currently do not have data caps.
  • Contracts: Are you comfortable locking in a price for a certain time frame and being obligated to a provider for one or more years? If you plan on moving later down the road, will this contract cost you to get out of it?

What do I need to keep in mind when moving to Knoxville?

If you are attending The University Of Tennessee-Knoxville or working at one of the major TV networks operating out of Knoxville, there are different key things to keep in mind whether you’re transferring or switching to a new internet provider.

If you have not already, check to see if your current provider will help you transition your service to your new location. This may save you time and money, especially if you’re in a contract.

If you cannot transfer, you may want to prepare for early termination fees if you are in a contract. While there are providers that offer to pay your early termination fees in exchange for you service, they may require a contract. Early termination fees in Knoxville cost between $0-400. Your provider and specific plan determine how much these fees will cost you.

Before starting a new service, consider whether you want a contract. Contracts last 1-2 years in Knoxville; however, contract-free plans are available with XFINITY from Comcast and AT&T Internet.

Installation Fees in Knoxville

Sometimes the fees associated with setting up a new service are unavoidable. However, some providers offer to waive professional installation fees for new customers. If you’re unable to choose self-installation which is usually cheaper, professional installation fees cost $0 to $99 in Knoxville.

How much data do you need for your home or business internet in Knoxville?

How much do you download from the internet each month? Residential internet usage is increasing more and more. If you’re unsure of how much data you use each month or need unlimited data, Viasat Internet and EarthLink offer plans without data caps. If you’re aware of how much data your household and/or business uses, XFINITY from Comcast offers plans with a 1 TB data cap.

What are the most-connected neighborhoods in Knoxville?

South Knoxville and Wooded Acres are the most-connected neighborhoods in Knoxville as both have about 5 providers available within the area. The closer you get to the center of Knoxville, in areas like Old City, you’ll notice there’s 3-4 providers available. You’ll more than likely see XFINITY from Comcast and AT&T Internet throughout most of Knoxville – they’re the most available providers in the city.

Internet Statistics for Knoxville, Tennessee

In the state of Tennessee, Knoxville is the 25th most-connected city, ahead of ahead of Seymour, Alcoa, Louisville, Rockford, and Powell.. Majority of residents, 0.98%, have access to multiple providers. It’s likely one of those providers will offer fiber internet, it’s available to almost half of Knoxville’s population. Despite this achievement, there are still 8,000 people without access to more than one wired provider and approximately 5,000 people without access to a wired connection delivering 25 Mbps.

Internet Statistics 2021

8,000 People Only have access to 1 or fewer wired internet providers available at their address.

This data is calculated from FCC datasets which providers are legally required to supply twice a year. We further validate this data for accuracy.

Knoxville is the 25th most connected city in Tennessee ahead of Seymour, Alcoa, Louisville, Rockford, and Powell.

The “Connected” metric is a citywide average based on FCC data showing the density of broadband options at the census block level.

Fiber Availability: 59% of people living in Knoxville have residential fiber service available to them.

Fiber coverage data is sourced from FCC Form 477 filings and cross-validated through BroadbandNow with private datasets and direct provider reporting.

Approximately 98% of Knoxville residents are serviced by multiple wired providers.

This coverage statistic is based on a mix of FCC and private provider reporting in the past two quarters.

As of this month, 37917 is the zip code with the fastest average download speed in Knoxville.

Zip-based speed averages are calculated from M-Labs consumer speed tests run by IP addresses in the area.

In Knox County, approximately 5,000 people do not have access to 25 Mbps wired broadband.

25 Mbps download and 3 Mbps upload is the minimum speed for an Internet connection to be classified as “Broadband” by the FCC.

Internet Provider Competition Map For Knoxville

Knoxville Internet Competition Map. Click for interactive map.
Click here to initialize interactive map

Frequently Asked Questions About Internet in Knoxville, Tennessee

  • What is the cheapest internet service in Knoxville?

    The overall cheapest internet plan in Knoxville is available from WOW!, with prices starting at $19.99/month and speed up to 100 Mbps. For higher speeds, WOW! ($19.99/month) has the cheapest plan with speed up to 25 Mbps; WOW! ($19.99/month) has the cheapest plan for speed up to 100 Mbps.

    Summary of Low-Priced Plans in Knoxville, Tennessee

  • What is the fastest internet in Knoxville?

    The most available providers offering the fastest speed available in Knoxville, 1200 Mbps, are XFINITY from Comcast ($70/month) and Spectrum ($109.99/month).

    Summary of some of the Fastest Internet Providers in Knoxville, Tennessee

  • Can I bundle TV and phone service with internet in Knoxville?

    For Knoxville, AT&T Internet, AT&T Fiber, and Spectrum all offer double and triple play packages. These bundles range from $89.98/month-$152.97/month.

  • How many internet providers are in Knoxville?

    There are 35 internet providers in Knoxville, Tennessee.

  • How many residential internet providers service are in Knoxville?

    There are a total of 17 internet providers that service residential customers in Knoxville.

    Popular Residential Internet Providers in Knoxville (Listed by Coverage)

  • How many business providers are in Knoxville?

    There are 18 business internet providers in Knoxville.

    Popular Business Internet Providers in Knoxville (Listed by Coverage)

    Popular Enterprise Internet Providers in Knoxville (Listed by Coverage)

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