Internet Providers in
Knoxville, TN

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Best Internet Providers in Knoxville, TN

The best internet providers in Knoxville are Xfinity, AT&T Fiber and WOW! Xfinity edges ahead of the competition in terms of availability and cable internet speeds, which reach up to 2 Gbps. While it does offer fiber internet to select areas of the city, service is more limited compared with its cable internet plans. Xfinity’s internet-only plans start at $30 per month, but customers can bundle their internet with Xfinity Voice, Xfinity Mobile, Xfinity Home Security, Xfinity StreamSaver or Xfinity X1 for additional savings.

AT&T Fiber is the next best internet provider in Knoxville. AT&T Fiber can deliver symmetrical speeds up to 5 Gbps, and customers don’t need to sign a service contract. Customers also get to enjoy unlimited data, allowing them to perform online activities uninterrupted. AT&T ranked highest for customer satisfaction in the North Central and West regions in the J.D. Power 2024 U.S. Residential Internet Service Provider Satisfaction Study. In addition to high customer satisfaction, AT&T Fiber plans start at just $42 per month, making the provider an affordable option for many Knoxville residents.

If neither Xfinity nor AT&T Fiber is available, WOW! is the next best internet provider. Its cable network delivers speeds up to 1 Gbps, which is on par with most cable internet providers. WOW! also offers bundle options that include WOW! Home Phone and WOW! Mobile for customers to save on their internet service. Internet-only plans are as low as $30 per month.

AT&T - Fastest Provider
TDS Telecom - Cheapest Provider
Viasat - Widely Available
Viasat - Great for Rural Areas
T-Mobile - Offers 5G Home Internet
AT&T - Great Value

Fastest Internet Providers in Knoxville, TN

AT&T is the fastest provider in Knoxville, with speeds up to 5 Gbps.

AT&T Fiber, Xfinity and WOW! are the fastest internet providers in Knoxville, but AT&T Fiber is the fastest, by far. AT&T Fiber is one of the few providers in the entire area offering symmetrical speeds. If your household has low to moderate internet needs, however, you can likely do with a slower and more affordable option.

Xfinity is the second-fastest provider in the area. Xfinity offers download speeds up to 2 Gbps, which can handle multiple devices simultaneously. While Xfinity doesn’t have symmetrical speeds, service is still fast enough for any user.

WOW! is another fast provider available to Knoxville households. It offers cable plans with download speeds up to 1 Gbps, which provide stability and low latency to your internet service.

What’s a Good Internet Speed?

Internet Speed	Appropriate For	Providers in your Area offering this Speed	Availability in your Area
25 Mbps	Email Web browsing Light streaming Smaller households	UScellular	92.14%
100 Mbps	Streaming Video chat Online gaming Larger households	EarthLink Viasat T-Mobile Verizon Hughesnet Starlink	100%
1000 Mbps (1 Gbps)	Heavy streaming (4K video multiple devices etc.) Video chat Lag-free gaming Large households	Spectrum AT&T Xfinity TDS Telecom XNET WiFi WOW!	86.02%

Learn more about internet speeds:

Internet Availability in Knoxville, TN

Knoxville residents have 14 providers in the city, but finding the best one for your household is easier said than done. Xfinity’s cable service is the dominant internet provider in Scruffy City, with 86.0% availability. AT&T Fiber also covers a significant part of the area, 47.3%, in all directions.

If you’re in Fountain City, West Knoxville, or south of the Tennessee River, you’re in luck with AT&T Fiber availability. Downtown Knoxville, in the Old City, the Fort Sanders area, and surrounding the University of Tennessee, is primarily where AT&T Fiber lacks availability. AT&T Fiber coverage near Halls and Farragut is sporadic, but there is another option in those areas: TDS Telecom. TDS covers only 14.6% of the city, but it features widespread availability in those areas.

Xfinity boasts the widest availability in Knoxville, from Halls to Farragut, East Knox to South Knox, and everything in between. If you live in an area of downtown Knoxville without AT&T Fiber availability, Xfinity can deliver your service. Across the city, you’re most likely to get your cable internet through Xfinity.

Spectrum isn’t as widespread as Xfinity — covering only 33.0% of the city — but it may be the best cable provider for you if you’re in South Knoxville neighboring Seymour or you live close to McGhee-Tyson Airport. Spectrum covers South Knox, but WOW! is a great cable option in North or West Knoxville.

Provider Connection Types in Knoxville, TN

Connection Type	About this Connection Type	Availability in Knoxville, TN
Satellite	Available even in very rural areas Typically has high latency (lag)	100%
DSL	Typically about 100 Mbps Slower than Cable or Fiber	47.57%
Cable	Typically 250 Mbps - 1 Gbps Widely available A good choice for most users	97.5%
Fiber	Typically 1 Gbps or faster Upload speeds match download speeds	66.83%