Internet Providers in Knoxville, Tennessee

You will have quite a selection if you’re looking for an internet provider in Knoxville, Tennessee. AT&T and Xfinity will be the top choices for most residents. AT&T is available to about 80 percent of residents, while Xfinity is available to about 90 percent.

Wow! Internet is available to about 36 percent of residents, mostly in North Knoxville, Fountain City, and West Hills.

Fastest Internet Providers in Knoxville

Whether you’re in Knoxville or nearly anywhere else in the country, fiber internet is the fastest connection available.

AT&T offers two forms of internet: a DSL service called AT&T Internet, which provides up to 100 Mbps download speeds, and AT&T Fiber, which provides gigabit (up to 1,000 Mbps) download and upload speeds. Most households’ fastest option for internet in Knoxville is AT&T Fiber.

Cable internet from either Xfinity or Wow! is the most reliable option if AT&T Fiber isn’t available. Both providers offer gigabit download speeds, but Xfinity’s goes up to 1,200 Mbps. Wow! has faster upload speeds, though, which may be handy if your home has multiple distance learners or remote workers.

EarthLink is available to about half of Knoxville residents. We recommend EarthLink as an alternative to AT&T since it uses AT&T’s network to provide its own service.

Cheapest Internet in Knoxville

Xfinity’s cheapest plan starts at $20 a month for up to 50 Mbps. The price is certainly reasonable, but you may want to opt for more speed depending on what you use the internet for.

The lowest-priced Wow! plan starts at $24.99 a month for up to 100 Mbps. The plan provides twice the Mbps of Xfinity’s plan for only $5 more per month, but Wow! is available to only about a third of the city.

AT&T Fiber has the best value deal, offering up to 300 Mbps in download and upload speeds starting at only $35 a month.

Comparing AT&T to Xfinity (and Wow!)

If you want the best deal on internet-only plans, then the best choice is AT&T Fiber. Neither Xfinity nor Wow! offer upload speeds as fast as AT&T Fiber.

Choosing among these providers is more difficult if you want to bundle. Xfinity and Wow! offer their own TV service, while AT&T partners with DirecTV. Even though DirecTV offers more channels than Xfinity and Wow!, you won’t get a bundle discount if you add DirecTV to your AT&T internet plan. Xfinity and Wow! typically offer bundle discounts ranging from $10 to $30 per month. There’s a chance you can get more discounts bundling with Xfinity since it offers more services.

Digital Equity Programs in Knoxville

Xfinity, the most available internet provider in Knoxville, launched 13 Lift Zones in 2021 to provide free Wi-Fi access to residents without internet access at home. The following is a list of Lift Zone locations in Knoxville:

• Boys and Girls Club: Walter P. Taylor location (317 McConnell Street)
• Boys and Girls Club: Haslam location (957 Irwin Street)
• Boys and Girls Club: Western Heights location (1331 W. Oldham Avenue)
• Boys and Girls Club: DeBusk family location (1819 Dry Gap Pike)
• Boys and Girls Club: Montgomery Village location (4530 Joe Lewis Road)
• Boys and Girls Club: North Ridge Crossing location (3916 Carus Road)
• Boys and Girls Club: Clinch Valley location (102 S. Jefferson Circle)
• Boys and Girls Club: Vestal Club location (522 Maryville Pike)
• Morrison Hill Christian Church (106 Morrison Hill Circle)
• Centro Hispano de East TN (2455 Sutherland Avenue)
• Shora Foundation (2425 Martin Luther King Jr. Avenue)
• Knox County John T. O’Connor Senior Citizens Center (611 Winona Street)

If you’re searching for affordable internet at home, then you can contact Xfinity, AT&T, or Wow! to see if you qualify for their low-income internet programs or the Emergency Broadband Benefit Program.

Internet Statistics for Knoxville, Tennessee

In the state of Tennessee, Knoxville is the 37th most-connected city, ahead of Alcoa, Seymour, Louisville, Rockford, and Powell. Majority of residents, 0.98%, have access to multiple providers. It’s likely one of those providers will offer fiber internet, it’s available to almost half of Knoxville’s population. Despite this achievement, there are still 8,000 people without access to more than one wired provider and approximately 4,000 people without access to a wired connection delivering 25 Mbps.