About Cox Communications

  • Cox Communications is a subsidiary of Cox Enterprises, a conglomerate with products in the telecommunications, automotive, and media industries.

  • Cox Communications serves approximately 6 million households and business internet, TV, and home security and automation services.

  • Cox Communications is the third-largest cable provider, with it’s widest availability in Arizona, California, and Virginia.

BroadbandNow’s research is extensive and covers all major internet providers. We’re frequently cited by journalists across the world.

Learn more about the reliability of our data here.

Overview of Cox‘s Services

Cox Communications is a major cable Internet provider in the USA. Their services include cable Internet, TV, and digital phone service. Cox TV service is branded as “Contour TV,” and they also have begun to offer home security and “smart home” automation products in recent years, branded as “Homelife.”

Cox Communications Coverage and Availability

Cox Communications offers cable Internet services in Arizona, California, Virginia, and 15 other states. Cox is one of the largest telecommunications companies in the USA, with a population coverage of 20.9 million. Las Vegas, Phoenix, and Oklahoma City are among the largest cities within the Cox coverage footprint. Additionally, Cox offers a public Wi-Fi network of 500,000+ “hotspots” for on-the-go use by Cox customers. These hotspots can be found in public areas throughout the Cox network.

Check Availability
by address:
Ways to order Cox Communications:

Cox Cable Network Details

Cox is a cable provider, which means that the “last mile” of a subscriber’s Internet connection is delivered over coaxial cable lines. These cables were originally used to send TV signals, which is why most “cable” Internet providers have their origins as cable TV providers (and still provide TV, although it’s all digital now). The benefit of coaxial compared to other technologies like DSL or satellite internet is that it provides high bandwidth and high download speeds. It falls short of fiber connections on these metrics, but since coaxial networks are so widespread Cox is able to provide high-speed cable Internet to many customers who otherwise would be stuck with a slower, more expensive option. Cable from Cox is generally seen as a cost-effective way to get strong Internet speeds and TV service to the average consumer household.

Cox Availability for Low-Income Consumers

Cox offers low-income internet access plans through the Connect2Compete program. This program makes low-cost plans available to residents within Cox availability areas who have one or more K-12 children and also participate in one of the following governmental assistance programs:

  • SNAP
  • TANF
  • Public Housing Assistantce
  • National School Lunch Program

Head over to our Cox Internet Plans and Pricing page for more information on Cox’s plans for all.

Cox Communications Ratings

37,878 ratings for Cox have been submitted to BroadbandNow to-date. We verify these ratings and reviews using IP-verification. Among those collected so far, Cox cable has a 45.0 percent approval rate. This sounds low on the surface, but is relatively normal in the cable industry. The average rating for all providers we’ve run polls for is 48.4.

As of the first quarter of 2018, Cox held the #2 spot on Netflix’s ISP Leaderboards for speed and streaming suitability, coming in just behind Comcast Xfinity and just ahead of Verizon Fios. This is largely due to their focus on consistent, reliable download speeds across their service area.

Cox Communications Customer Service

It is fairly common for internet providers to maintain a wide variety of departments for specific issues such as billing, sales, and technical support. That said, Cox streamlines things a bit by just having one central customer service phone number to call, (800) 234-3993. Business customers can contact Cox business support at (866) 272-5777.

Cox Communications Company Structure

Cox Communications is one of three subsidiaries within the larger Cox Enterprises conglomerate. The Cox Communications subsidiary is privately owned. The full list of Cox Enterprises subsidiaries is:

  • Cox Communications (cable operator)
  • Cox Media Group (Publishing and digital media)
  • Cox Automotive (Auto and financial services)

Cox formerly began offering mobile 3G services in some areas, but has since backed out of that direction and instead works with Sprint to provide wireless deals to customers.

Cox Communications is headquartered in Atlanta, Georgia.

Availability by State

Arizona 4,254,641 1000mbps
Arkansas 582,587 1000mbps
California 3,204,119 1000mbps
Connecticut 448,862 1000mbps
District of Columbia 435 1000mbps
Florida 740,963 1000mbps
Georgia 286,527 1000mbps
Idaho 17,400 1000mbps
Iowa 74,011 1000mbps
Kansas 1,082,885 1000mbps
Louisiana 1,939,212 1000mbps
Massachusetts 3,553 1000mbps
Nebraska 655,569 1000mbps
Nevada 1,847,045 1000mbps
North Carolina 2,018 1000mbps
Ohio 254,992 1000mbps
Oklahoma 1,710,976 1000mbps
Rhode Island 1,031,238 1000mbps
Virginia 2,805,080 1000mbps

Cities and Towns Cox Communications Has Coverage

  • Alma, AR
  • Barling, AR
  • Bella Vista, AR
  • Bentonville, AR
  • Berryville, AR
  • Cave Springs, AR
  • Cedarville, AR
  • Centerton, AR
  • Charleston, AR
  • Decatur, AR
  • Elkins, AR
  • Eureka Springs, AR
  • Everton, AR
  • Farmington, AR
  • Fayetteville, AR
  • Fort Smith, AR
  • Gentry, AR
  • Gravette, AR
  • Green Forest, AR
  • Greenwood, AR
  • Hackett, AR
  • Harrison, AR
  • Hartford, AR
  • Huntington, AR
  • Lavaca, AR
  • Lincoln, AR
  • Lowell, AR
  • Mansfield, AR
  • Mountainburg, AR
  • Mulberry, AR
  • Pea Ridge, AR
  • Prairie Grove, AR
  • Rogers, AR
  • Rudy, AR
  • Siloam Springs, AR
  • Springdale, AR
  • Van Buren, AR
  • West Fork, AR
  • Winslow, AR
  • Avondale, AZ
  • Benson, AZ
  • Buckeye, AZ
  • Carefree, AZ
  • Casa Grande, AZ
  • Cave Creek, AZ
  • Chandler, AZ
  • Coolidge, AZ
  • Douglas, AZ
  • El Mirage, AZ
  • Florence, AZ
  • Fort Huachuca, AZ
  • Fountain Hills, AZ
  • Gilbert, AZ
  • Glendale, AZ
  • Glendale Luke Afb, AZ
  • Goodyear, AZ
  • Green Valley, AZ
  • Hereford, AZ
  • Laveen, AZ
  • Litchfield Park, AZ
  • Mesa, AZ
  • New River, AZ
  • Paradise Valley, AZ
  • Peoria, AZ
  • Phoenix, AZ
  • Queen Creek, AZ
  • Rio Verde, AZ
  • Sahuarita, AZ
  • Saint David, AZ
  • San Tan Valley, AZ
  • Scottsdale, AZ
  • Sierra Vista, AZ
  • Stanfield, AZ
  • Sun City, AZ
  • Sun City West, AZ
  • Surprise, AZ
  • Tempe, AZ
  • Tolleson, AZ
  • Tucson, AZ
  • Vail, AZ
  • Waddell, AZ
  • Wickenburg, AZ
  • Youngtown, AZ
  • Aliso Viejo, CA
  • Alpine, CA
  • Bonita, CA
  • Bonsall, CA
  • Camp Pendleton, CA
  • Capistrano Beach, CA
  • Cardiff By The Sea, CA
  • Carpinteria, CA
  • Chula Vista, CA
  • Corona Del Mar, CA
  • Dana Point, CA
  • El Cajon, CA
  • Encinitas, CA
  • Escondido, CA
  • Foothill Ranch, CA
  • Goleta, CA
  • Imperial Beach, CA
  • Irvine, CA
  • Jamul, CA
  • La Mesa, CA
  • Ladera Ranch, CA
  • Laguna Beach, CA
  • Laguna Hills, CA
  • Laguna Niguel, CA
  • Laguna Woods, CA
  • Lake Forest, CA
  • Lakeside, CA
  • Lemon Grove, CA
  • Mission Viejo, CA
  • National City, CA
  • Newport Beach, CA
  • Newport Coast, CA
  • Oceanside, CA
  • Palos Verdes Peninsula, CA
  • Pine Valley, CA
  • Poway, CA
  • Ramona, CA
  • Rancho Palos Verdes, CA
  • Rancho Santa Fe, CA
  • Rancho Santa Margarita, CA
  • San Clemente, CA
  • San Diego, CA
  • San Juan Capistrano, CA
  • San Marcos, CA
  • San Pedro, CA
  • San Ysidro, CA
  • Santa Barbara, CA
  • Santee, CA
  • Silverado, CA
  • Solana Beach, CA
  • Spring Valley, CA
  • Trabuco Canyon, CA
  • Tustin, CA
  • Vista, CA
  • Broad Brook, CT
  • Cheshire, CT
  • East Granby, CT
  • East Hartland, CT
  • East Windsor, CT
  • Enfield, CT
  • Glastonbury, CT
  • Granby, CT
  • Manchester, CT
  • Meriden, CT
  • Newington, CT
  • North Granby, CT
  • Plantsville, CT
  • Rocky Hill, CT
  • Somers, CT
  • South Glastonbury, CT
  • South Windsor, CT
  • Southington, CT
  • Stafford Springs, CT
  • Suffield, CT
  • West Suffield, CT
  • Wethersfield, CT
  • Windsor Locks, CT
  • Alachua, FL
  • Archer, FL
  • Cantonment, FL
  • Crestview, FL
  • Destin, FL
  • Eglin Afb, FL
  • Fort Walton Beach, FL
  • Freeport, FL
  • Gainesville, FL
  • Gulf Breeze, FL
  • Hurlburt Field, FL
  • Laurel Hill, FL
  • Mary Esther, FL
  • Miramar Beach, FL
  • Navarre, FL
  • Newberry, FL
  • Niceville, FL
  • Ocala, FL
  • Pensacola, FL
  • Santa Rosa Beach, FL
  • Shalimar, FL
  • Silver Springs, FL
  • Bonaire, GA
  • Byron, GA
  • Centerville, GA
  • Dry Branch, GA
  • Gray, GA
  • Kathleen, GA
  • Lizella, GA
  • Macon, GA
  • Perry, GA
  • Warner Robins, GA
  • Carter Lake, IA
  • Council Bluffs, IA
  • Crescent, IA
  • Bellevue, ID
  • Hailey, ID
  • Ketchum, ID
  • Andale, KS
  • Andover, KS
  • Arkansas City, KS
  • Arma, KS
  • Auburn, KS
  • Augusta, KS
  • Benton, KS
  • Berryton, KS
  • Burrton, KS
  • Caney, KS
  • Cheney, KS
  • Cherryvale, KS
  • Coffeyville, KS
  • Colwich, KS
  • Derby, KS
  • Dodge City, KS
  • El Dorado, KS
  • Erie, KS
  • Frontenac, KS
  • Garden City, KS
  • Garden Plain, KS
  • Goddard, KS
  • Great Bend, KS
  • Halstead, KS
  • Haysville, KS
  • Hesston, KS
  • Hoisington, KS
  • Humboldt, KS
  • Hutchinson, KS
  • Iola, KS
  • Junction City, KS
  • Kechi, KS
  • Kingman, KS
  • Kinsley, KS
  • Larned, KS
  • Lecompton, KS
  • Lindsborg, KS
  • Lyons, KS
  • Maize, KS
  • Manhattan, KS
  • Mcpherson, KS
  • Meriden, KS
  • Milford, KS
  • Mulvane, KS
  • Newton, KS
  • Nickerson, KS
  • North Newton, KS
  • Ogden, KS
  • Perry, KS
  • Pittsburg, KS
  • Pratt, KS
  • Rose Hill, KS
  • Saint George, KS
  • Salina, KS
  • Sedgwick, KS
  • Silver Lake, KS
  • South Hutchinson, KS
  • Sterling, KS
  • Tecumseh, KS
  • Topeka, KS
  • Towanda, KS
  • Valley Center, KS
  • Wamego, KS
  • Wichita, KS
  • Winfield, KS
  • Yates Center, KS
  • Abbeville, LA
  • Addis, LA
  • Arabi, LA
  • Arnaudville, LA
  • Baker, LA
  • Baldwin, LA
  • Baton Rouge, LA
  • Belle Chasse, LA
  • Boutte, LA
  • Braithwaite, LA
  • Breaux Bridge, LA
  • Broussard, LA
  • Brusly, LA
  • Carencro, LA
  • Chalmette, LA
  • Crowley, LA
  • Darrow, LA
  • Delcambre, LA
  • Denham Springs, LA
  • Des Allemands, LA
  • Destrehan, LA
  • Donaldsonville, LA
  • Duson, LA
  • Erath, LA
  • Franklin, LA
  • Geismar, LA
  • Gonzales, LA
  • Gramercy, LA
  • Greenwell Springs, LA
  • Gretna, LA
  • Hahnville, LA
  • Harvey, LA
  • Jackson, LA
  • Jeanerette, LA
  • Kaplan, LA
  • Kenner, LA
  • La Place, LA
  • Lafayette, LA
  • Lafitte, LA
  • Loreauville, LA
  • Luling, LA
  • Lutcher, LA
  • Maringouin, LA
  • Marrero, LA
  • Maurice, LA
  • Meraux, LA
  • Metairie, LA
  • Morgan City, LA
  • New Iberia, LA
  • New Orleans, LA
  • Norco, LA
  • Paradis, LA
  • Patterson, LA
  • Plaquemine, LA
  • Port Allen, LA
  • Prairieville, LA
  • Pride, LA
  • Rayne, LA
  • Saint Amant, LA
  • Saint Bernard, LA
  • Saint Gabriel, LA
  • Saint James, LA
  • Saint Martinville, LA
  • Saint Rose, LA
  • Scott, LA
  • Slaughter, LA
  • Sorrento, LA
  • Violet, LA
  • Walker, LA
  • Westwego, LA
  • White Castle, LA
  • Youngsville, LA
  • Zachary, LA
  • Blackstone, MA
  • Holland, MA
  • Millville, MA
  • Knotts Island, NC
  • Bellevue, NE
  • Bennington, NE
  • Elkhorn, NE
  • Gretna, NE
  • La Vista, NE
  • Omaha, NE
  • Papillion, NE
  • Valley, NE
  • Waterloo, NE
  • Boulder City, NV
  • Henderson, NV
  • Las Vegas, NV
  • Moapa, NV
  • North Las Vegas, NV
  • Brecksville, OH
  • Broadview Heights, OH
  • Cleveland, OH
  • Independence, OH
  • Lakewood, OH
  • Olmsted Falls, OH
  • Rocky River, OH
  • Arkoma, OK
  • Bethany, OK
  • Bixby, OK
  • Broken Arrow, OK
  • Cameron, OK
  • Catoosa, OK
  • Choctaw, OK
  • Claremore, OK
  • Colcord, OK
  • Collinsville, OK
  • Coweta, OK
  • Edmond, OK
  • El Reno, OK
  • Glenpool, OK
  • Guthrie, OK
  • Harrah, OK
  • Jenks, OK
  • Jones, OK
  • Kiefer, OK
  • Mounds, OK
  • Muldrow, OK
  • Mustang, OK
  • Newalla, OK
  • Norman, OK
  • Oklahoma City, OK
  • Owasso, OK
  • Piedmont, OK
  • Pocola, OK
  • Roland, OK
  • S Coffeyville, OK
  • Sand Springs, OK
  • Sapulpa, OK
  • Spencer, OK
  • Tulsa, OK
  • Watts, OK
  • Yukon, OK
  • Ashaway, RI
  • Barrington, RI
  • Bradford, RI
  • Bristol, RI
  • Carolina, RI
  • Central Falls, RI
  • Charlestown, RI
  • Chepachet, RI
  • Coventry, RI
  • Cranston, RI
  • Cumberland, RI
  • East Greenwich, RI
  • East Providence, RI
  • Exeter, RI
  • Foster, RI
  • Greene, RI
  • Greenville, RI
  • Harrisville, RI
  • Hope, RI
  • Hope Valley, RI
  • Jamestown, RI
  • Johnston, RI
  • Kingston, RI
  • Lincoln, RI
  • Little Compton, RI
  • Manville, RI
  • Mapleville, RI
  • Middletown, RI
  • Narragansett, RI
  • Newport, RI
  • North Kingstown, RI
  • North Providence, RI
  • North Scituate, RI
  • North Smithfield, RI
  • Pascoag, RI
  • Pawtucket, RI
  • Portsmouth, RI
  • Providence, RI
  • Riverside, RI
  • Rumford, RI
  • Saunderstown, RI
  • Smithfield, RI
  • Tiverton, RI
  • Wakefield, RI
  • Warren, RI
  • Warwick, RI
  • West Greenwich, RI
  • West Kingston, RI
  • West Warwick, RI
  • Westerly, RI
  • Woonsocket, RI
  • Wyoming, RI
  • Alexandria, VA
  • Annandale, VA
  • Barhamsville, VA
  • Boones Mill, VA
  • Burke, VA
  • Centreville, VA
  • Chantilly, VA
  • Chesapeake, VA
  • Clifton, VA
  • Copper Hill, VA
  • Deltaville, VA
  • Dunn Loring, VA
  • Fairfax, VA
  • Fairfax Station, VA
  • Falls Church, VA
  • Fort Belvoir, VA
  • Fort Eustis, VA
  • Fredericksburg, VA
  • Gloucester, VA
  • Gloucester Point, VA
  • Great Falls, VA
  • Hampton, VA
  • Hayes, VA
  • Herndon, VA
  • Lanexa, VA
  • Lorton, VA
  • Mathews, VA
  • Mc Lean, VA
  • New Kent, VA
  • Newport News, VA
  • Norfolk, VA
  • Oakton, VA
  • Poquoson, VA
  • Portsmouth, VA
  • Providence Forge, VA
  • Quinton, VA
  • Reston, VA
  • Roanoke, VA
  • Salem, VA
  • Saluda, VA
  • Seaford, VA
  • Shacklefords, VA
  • Springfield, VA
  • Toano, VA
  • Vienna, VA
  • Vinton, VA
  • Virginia Beach, VA
  • West Point, VA
  • Williamsburg, VA
  • Yorktown, VA

Provider Awards

Top 5 Fastest Internet Providers Nationwide
Major Provider Category
Top 3 Fastest Cable Providers Nationwide
Major Provider Category
#1 Fastest Internet Provider in 6 states
Major Provider Category
Top 3 Fastest Internet Providers in 13 states
Major Provider Category
Top 5 Fastest Internet Providers in 16 states
Major Provider Category
Top 10 Fastest Internet Providers in 21 states
Major Provider Category
Claim Award

Frequently Asked Questions about Cox Communications

  • Is there Cox in my area?

    Cox currently has coverage in 19 states. Contact a Cox sales agent to confirm if you can receive service at your specific address.

  • How do I view my Cox bill online?

    The last 12 months of your Cox bill can be viewed by signing in to your account on https://www.cox.com

  • Where do I drop off my Cox equipment?

    To find the nearest Cox location to you, please use the Find a Cox Solutions Store page: https://www.cox.com/aboutus/contact-us/cox-centers.html

  • Does Cox offer cell phone service?

    No, Cox does not currently offer mobile service to new or existing customers.

  • How do I create a Cox account?

    How do I create a Cox account? Current subscribers can login to and register for a Cox MyAccount by going to https://www.cox.com. You will need your account information to register.

  • How do I schedule a payment with Cox?

    You can schedule one time or recurring auto-payments in you Cox MyAccount or the Cox Connect app.

  • How can I pay my Cox bill?

    You can pay your Cox bill in your online account by logging in to https://www.cox.com. Other payment options may be available by region.

  • How much does Cox Internet cost?

    Cox offers several different internet package options. Prices range from $29.99 to $99.99. Bundle packages are also available and start at $129.99.

  • How much is unlimited Internet with Cox?

    Prices for Cox internet range from $29.99 to $99.99. In some areas you might have to subscribe to business-class service for truly “unlimited” data. Capped plans are sufficient for most households.

  • What is Cox reconnect fee?

    The specific amount of the reactivation fee for Cox varies depending on how your services are billed and your contract terms.

  • Can I get Cox Internet in my area?

    Cox has availability in 19 states with the greatest coverage in Virginia, California, and Arizona. You can check your zip code for service using our Cox coverage search tool.

  • Can I pay my Cox bill in person?

    Yes, Cox has a number of retail locations where you can pay your bill in person.

  • Can I pay my Cox Cable Bill at Walmart?

    As of this time, Walmart is not listed as one of the authorized retail locations where you can pay your Cox cable bill.