WOW! Cable Customer Service

Contact WOW! Cable’s customer service number or other department using the information provided below. All of the phone numbers for WOW! Are listed below according to department, average wait time, and location.

WOW! organizes their call systems into separate sales, billing, and general support hotlines. Customers often call into WOW! For a specific reason, and can usually save some time by reaching out to the department you need directly. Normally, these calls are routed between various offices depending on their purpose, as well as how urgent they are.

If you are looking to cancel your service, there is no dedicated retention number to call. Instead, you can reach out to the main phone number for WOW! Support, where you may still be put in touch with an agent who will offer you a discount to remain a paying customer.

WOW! business internet support numbers are listed below as well. If you are looking to set up new business service, contact the business sales agent line. In general, you can expect a shorter wait than the regular residential service line.

WOW! Customer Service Phone Numbers

Department	Phone Number
WOW! Billing Department	(855) 496-9929
WOW! Sales Department	(866) 376-7003

The table above lists the most popular contact numbers for WOW! customer service, sales, retention, and support.
*WOW!’s Phone numbers were last updated on 2019-05-09. Report an out of date phone number.

Contact WOW! Internet Service

Use the numbers listed in this section to call WOW! and get in touch with their customer service team. Make sure to select the number for the WOW! department that is most relevant to your reason for calling so that they can help you in an efficient manner.

WOW! Internet Billing

(855) 496-9929

WOW! uses the same number for billing and payments as they do for all other customer service inquiries. Simply call the general customer line and navigate through the menu in order to get to billing. They will then ask you for your ten-digit phone number including area code in order to pull up your specific account information before connecting you with the next available WOW! Agent.

WOW! Internet Sales Department

(866) 376-7003

WOW! maintains a specific phone number for sales that is separate from their general customer service hotline. If you would like to order a new WOW! Internet, TV, or phone package, calling sales direct will save you time versus waiting in their normal customer service queue. The agent on this line can also inform you about all of the latest WOW! deals and promotions.

WOW! Business Customer Service Phone Numbers

Department	Phone Number
WOW! Business Customer Support (Business)	(855) 940-4969
WOW! Business Sales (Business)	(866) 644-3513

WOW! Business Internet Contact Numbers

WOW! Business Customer Service Phone Number

(855) 940-4969

Call this number for all WOW! business customer service inquiries. The agent on this line can answer any general questions you may have about your current service and account, as well as assist you with tech support, billing, payments, etc. If you would like to order a new service you should use their sales phone number instead.

WOW! Business Sales Agent Phone Number

(866) 644-3513

If you are interested in signing up for a WOW! small business service, the best way is to call them direct at this number. Possible services include business Internet, television, and phone. The WOW! representatives on this line can also provide you with information about all the deals and promotions that are currently available for business customers in your area.

WOW! Store Contact Details by City

Store Name	Phone Number	Store Address	Open Hours
WOW! Internet. Cable. Phone.	(850) 215-1000	235 15th St, Panama City, FL 32401	Mon: 8AM–5PM Tue: 8AM–5PM Wed: 8AM–5PM Thu: 8AM–5PM Fri: 8AM–5PM Sat: Closed Sun: Closed Show all
WOW! Phone. Cable. Internet.	(855) 496-9929	2401 10th St SW, Huntsville, AL 35805	Mon: 8:30AM–5PM Tue: 8:30AM–5PM Wed: 8:30AM–5PM Thu: 8:30AM–5PM Fri: 8:30AM–5PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(334) 356-1000	770 N Eastern Blvd, Montgomery, AL 36117	Mon: 8AM–5PM Tue: 8AM–5PM Wed: 8AM–5PM Thu: 8AM–5PM Fri: 8AM–5PM Sat: Closed Sun: Closed Show all
WOW	(334) 699-3333	2660 Montgomery Hwy, Dothan, AL 36303	Mon: 8AM–5PM Tue: 8AM–5PM Wed: 8AM–5PM Thu: 8AM–5PM Fri: 8AM–5PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(706) 645-8630	Lanett, AL 36863	Mon: 8:30AM–5:30PM Tue: 8:30AM–5:30PM Wed: 8:30AM–5:30PM Thu: 8:30AM–5:30PM Fri: 8:30AM–5:30PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(866) 496-9669	3675 Corporate Dr, Columbus, OH 43231	Mon: 8AM–6PM Tue: 8AM–6PM Wed: 8AM–6PM Thu: 8AM–6PM Fri: 8AM–5PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(866) 496-9669	105 Blaze Industrial Pkwy, Berea, OH 44017	Mon: 8AM–4:45PM Tue: 8AM–4:45PM Wed: 8AM–4:45PM Thu: 8AM–4:45PM Fri: 8AM–4:45PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone	(866) 496-9669	32650 N Avis Dr, Madison Heights, MI 48071	Mon: 8:30AM–5:30PM Tue: 8:30AM–5:30PM Wed: 8:30AM–5:30PM Thu: 8:30AM–5:30PM Fri: 8:30AM–5:30PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone	(866) 496-9669	26035 Northline Rd, Taylor, MI 48180	Mon: 8:30AM–5PM Tue: 8:30AM–5PM Wed: 8:30AM–5PM Thu: 8:30AM–5PM Fri: 8:30AM–5PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(630) 523-1260	1030 National Pkwy, Schaumburg, IL 60173	Mon: 8:30AM–4:30PM Tue: 8:30AM–4:30PM Wed: 8:30AM–4:30PM Thu: 8:30AM–4:30PM Fri: 8:30AM–4:30PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(866) 496-9669	1401 Huntington Dr, Calumet City, IL 60409	Mon: Tue: Wed: Thu: Fri: Sat: Sun: Show all
WOW! Internet - Cable - Phone	(866) 496-9669	1674 Frontenac Rd, Naperville, IL 60563	Mon: 9AM–5PM Tue: 9AM–5PM Wed: 9AM–5PM Thu: 9AM–5PM Fri: 9AM–5PM Sat: Closed Sun: Closed Show all
WOW! Internet. Cable. Phone.	(866) 496-9669	825 E 99th St, Chicago, IL 60628	Mon: 9AM–5PM Tue: 9AM–5PM Wed: 9AM–5PM Thu: 9AM–5PM Fri: 9AM–5PM Sat: Closed Sun: Closed Show all

WOW! Business Internet Service Contact Channels

WOW! Business Internet Website

To avoid any confusion, WOW! has its own unique website for all business services that is separate from their residential site. On the WOW! business customer service page you will find the phone numbers for both sales and general customer service. In addition, you can have a WOW! agent contact you personally by filling out their contact form with your information and hitting submit.

WOW! Business Website

WOW! Internet Social Media Accounts

WOW! Twitter Account

In addition to advertising their latest entertainment promotions, WOW! uses Twitter as a customer service platform. Just send them a DM (direct message) with your account number or service address along with a description of the issue you are having and they will do their best to assist you. In some cases, you may still have to call into their customer service hotline in order to get your issue resolved..

@WOW_WAY

WOW! Facebook Account

WOW! basically posts the same content on their Facebook as they do on Twitter — mainly information about entertainment and TV series premieres. If you would like to contact them about a customer service issue you can do that here as well. Send them a short Facebook message with your question, or description of the issue you are experiencing, and they normally reply back within a few hours.

WOW! Facebook Page

WOW! YouTube Account

WOW! doesn’t really post too much on their YouTube channel and currently only has a handful of videos. Most of the videos they post are just short 30 second clips of WOW! commercials they have aired in the past. However, they do have a few short video tutorials of how to use the Polycom telephones they provide for business customers who have WOW! business phone service.

WOW! YouTube Channel

Frequently asked questions about WOW!

What is Wow Way?
Wow Way is WOW!’s main online portal where users can catch up on the latest news, and access WOW!’s entertainment on demand service for online TV and movie viewing. This is also where users can check their WOW! email account, or utilize other account features like online voicemail.
What is the WOW! Service Protection Plan?
The WOW! Service Protection Plan is a maintenance program that maintains and repairs the cable, data, and telephone wiring inside the home that is used to provide your WOW! services.
Does WOW! offer a support email?
Although WOW! does not have a support email address listed, they do have an online email contact form that you can use. After you fill out the form they will have someone on their support team respond back to you via email within two business days.
Where can I find my WOW! online dashboard?
You can log in to your WOW! Internet online dashboard using your WOW! username and password. If you need to create a new account, you can do so by using your WOW! account number and the phone number they have on file for you.
What are the operating hours for WOW! technical support?
WOW! Technical support operates during normal business hours Monday-Friday 8:30 am - 5:30 pm. To find out if they have additional technical support hours for your area you will need to call your local office and inquire.