AT&T Internet
(855) 445-1280 View AT&T Internet Plans

Contact Us About AT&T Internet Customer Service

AT&T has a multitude of departments responsible for handling customer calls spread all over the US and overseas. Depending on who you want to talk to, you may want to contact AT&T’s customer service number, dedicated sales line, or technical support. We’ve listed each of them below alongside information on average wait times, location, and open hours.

Seeing as how AT&T offers a wide variety of different services, customers can save time by reaching out to the desired department directly, instead of going through the normal 800 number.

If you are having issues with your AT&T internet service or equipment, you can reach out directly to the technical support line below for assistance. For billing, cancellation, and sales requests, use the associated numbers listed.

Phone numbers for AT&T residential and business internet service are split out to separate divisions, and your experience will likely vary depending on which you call. You can expect the residential service line to feature longer wait times, overall.

AT&T Internet Customer Service Phone Numbers

DepartmentPhone Number
AT&T Internet Customer Support (800) 288-2020
AT&T Internet Sales Department (866) 861-6075

Contact AT&T Internet

Listed in this section are phone numbers for getting information about AT&T Internet. Find the number you need below and call AT&T to speak with an agent who can answer all your questions, resolve issues, or help you order service.

AT&T Customer service phone number

(800) 288-2020

In order to get the most efficient support, it’s important to call the number that is most relevant for you. For example, if your question is about Internet, instead of just calling the general number, click on the section for the specific type of service you have whether that is cable, DSL, or fiber. In addition, the phone numbers in each section are further differentiated by technical support, sales, etc, so make sure to call the correct division for your needs.

AT&T Internet Sales number

(866) 861-6075

To order a new AT&T service, navigate to the section that you are interested in whether that is wireless, home phone, Internet, digital TV, or home security. Then call the number next to the text that says “order new service”. Using this number will save you time versus using the general customer service number that often has longer waits.

AT&T Internet Business Customer Service Phone Numbers

DepartmentPhone Number
AT&T Internet Business Services (Business) (888) 944-0447

AT&T Business Internet Phone Numbers

AT&T Business Internet Billing Department

(888) 944-0447

This number pertains to any questions about billing and payments for business customers. If you are looking to check your billing amount, where you are in your billing cycle, or information about past charges, this would be the number to call. They can also help you to change your current payment method or set up automatic payments.

AT&T Business Internet Sales Department

(888) 944-0447

This is this number small businesses should call if they want to set up a new service with AT&T such as business phone, Internet, wireless, business TV, as well as get information about other AT&T business solutions. The AT&T agent can also inform you about what current promotions and deals they have in your area.

AT&T Internet Store Contact Details by City

Store NamePhone NumberStore AddressOpen Hours
AT&T Store (407) 888-0017
7727 S Orange Blossom Trail, Orlando, FL 32809

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–9PM
  • Sun: 11AM–6PM

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AT&T (407) 856-7979
11954 Narcoossee Rd Ste 3, Orlando, FL 32832

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 11AM–6PM

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AT&T (407) 613-2178
12648 S Orange Blossom Trail Suite 60, Orlando, FL 32837

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 12–6PM

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AT&T Store (305) 245-9495
32951 S Dixie Hwy, Florida City, FL 33034

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 10AM–6PM

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AT&T Store (863) 682-0684
1384 Town Center Dr, Lakeland, FL 33803

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T (863) 670-8868
2803 Florida Ave S, Lakeland, FL 33803

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–7PM
  • Sun: 11AM–6PM

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AT&T (863) 382-3439
1310 US Highway 27 North, Sebring, FL 33870

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T (352) 536-2038
436 US-27, Clermont, FL 34714

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 11AM–5PM

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AT&T (407) 396-2888
6081 W Irlo Bronson Memorial Hwy, Suite B, Kissimmee, FL 34747

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (269) 925-4796
1359 Mall Dr, Benton Harbor, MI 49022

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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AT&T Store (517) 787-0827
1419 N W Ave, Jackson, MI 49202

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (616) 784-2804
3720 Alpine Ave NW, Comstock Park, MI 49321

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (231) 425-4957
4916 US-10, Ludington, MI 49431

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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AT&T Store (231) 733-1020
3295 Henry St, Muskegon, MI 49441

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (231) 799-2050
5791 Harvey St B, Norton Shores, MI 49444

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 10AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (231) 775-0551
811 N Mitchell St, Cadillac, MI 49601

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 11AM–5PM

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AT&T Store (231) 723-4035
85 Cypress St, Manistee, MI 49660

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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AT&T Store (989) 745-6516
2323 I-75BL, Grayling, MI 49738

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: Closed

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AT&T Store (708) 730-9571
96 River Oaks Center Dr, Suite B9, Calumet City, IL 60409

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–9PM
  • Sun: 11AM–6PM

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AT&T (309) 740-4244
306 W Washington Suite 4030, East Peoria, IL 61611

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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AT&T Store (618) 451-8047
3453 Nameoki Rd, Granite City, IL 62040

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 11AM–5PM

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AT&T Store (618) 397-3147
6403 N Illinois St, Fairview Heights, IL 62208

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–7PM
  • Sun: 11AM–6PM

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AT&T Store (618) 343-1308
1146 Collinsville Crossing Blvd, Collinsville, IL 62234

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–7PM
  • Sun: 11AM–5PM

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AT&T (618) 654-8904
12551 IL-143, Highland, IL 62249

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 11AM–6PM

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AT&T Store (217) 224-5600
5201 Broadway St, Quincy, IL 62305

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 11AM–6PM

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AT&T (217) 864-5100
1910 Mount Zion Rd, Decatur, IL 62521

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 12–5PM

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AT&T (217) 875-3690
135 E Pershing Rd, Decatur, IL 62526

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 12–5PM

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AT&T Store (903) 870-2550
301 US-82 Suite 1a, Sherman, TX 75092

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–7PM
  • Sun: 12–6PM

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AT&T (469) 906-6302
1530 S Buckner Blvd, Dallas, TX 75217

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 10AM–8PM
  • Sun: 11AM–7PM

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AT&T (972) 484-3300
3504 Belt Line Rd Suite 104, Farmers Branch, TX 75234

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (972) 726-0687
5100 Belt Line Rd #1032, Dallas, TX 75254

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–8PM
  • Sun: 12–6PM

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AT&T Store (903) 784-7675
3930 Lamar Ave #100, Paris, TX 75462

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–6PM
  • Sun: 12–5PM

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AT&T Store (817) 424-4288
1401 William D Tate Ave Ste. 600, Grapevine, TX 76051

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–7PM
  • Sun: 12–6PM

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AT&T Store (254) 518-8200
3010 E Hwy 190, Building 2 Suite 200, Copperas Cove, TX 76522

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–7PM
  • Sun: 12–6PM

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AT&T (325) 480-1722
1760 TX-351, Abilene, TX 79601

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–6PM

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AT&T Store (432) 550-1500
4937 E 42nd St, Odessa, TX 79762

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–7PM
  • Sun: 12–6PM

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AT&T Store (626) 337-7195
112 Plaza Dr #426, West Covina, CA 91790

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–9PM
  • Sun: 11AM–7PM

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AT&T Store (760) 776-4949
72-286 CA-111, Palm Desert, CA 92260

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–8PM
  • Sun: 10AM–7PM

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AT&T (951) 684-1113
3540 Riverside Plaza Dr STE 334, Riverside, CA 92506

Mon: 9AM–9PM

  • Tue: 9AM–9PM
  • Wed: 9AM–9PM
  • Thu: 9AM–9PM
  • Fri: 9AM–9PM
  • Sat: 9AM–9PM
  • Sun: 10AM–7PM

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AT&T Store (559) 589-9000
1731 W Lacey Blvd #101, Hanford, CA 93230

Mon: 9AM–9PM

  • Tue: 9AM–9PM
  • Wed: 9AM–9PM
  • Thu: 9AM–9PM
  • Fri: 9AM–9PM
  • Sat: 9AM–7PM
  • Sun: 10AM–7PM

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AT&T (760) 872-3800
905 N Main St Suite E, Bishop, CA 93514

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 10AM–7PM

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AT&T Store (408) 871-3870
#P-50, 1546 Saratoga Ave, San Jose, CA 95129

Mon: 10AM-9PM

  • Tue: 10AM-9PM
  • Wed: 10AM-9PM
  • Thu: 10AM-9PM
  • Fri: 10AM-9PM
  • Sat: 10AM-7PM
  • Sun: 11AM-6PM

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AT&T Store (209) 588-8278
133 Old Wards Ferry Rd c, Sonora, CA 95370

Mon: 9AM–6PM

  • Tue: 9AM–6PM
  • Wed: 9AM–6PM
  • Thu: 9AM–6PM
  • Fri: 9AM–6PM
  • Sat: 9AM–6PM
  • Sun: 10AM–5PM

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AT&T (916) 294-9800
1860 Prairie City Rd Suite 200, Folsom, CA 95630

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 11AM–6PM

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AT&T Store (916) 984-8003
290 Palladio Pkwy #851, Folsom, CA 95630

Mon: 10AM–9PM

  • Tue: 10AM–9PM
  • Wed: 10AM–9PM
  • Thu: 10AM–9PM
  • Fri: 10AM–9PM
  • Sat: 10AM–9PM
  • Sun: 10AM–6PM

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Additional Contact Channels for AT&T Internet Service

AT&T Internet Live Chat Support

AT&T chat support is available every day between the hours of 7 a.m. and 1 a.m. Eastern Time. Once you click on the chat button, select the category that most pertains to your question and they will connect you with the first available representative. You will have to sign in with your AT&T account to use this service.

Chat now

AT&T Business Internet Contact Details

AT&T Business Internet Customer Service Page

This is AT&T’s small business support center, where you can find information related to all of their business phone, Internet, wireless, TV, and email services. Also available is billing and account information, such as recent payments, data usage, etc. It’s best to sign into your AT&T account if you want to get personalized support.

Business support

AT&T Business Internet Live Chat Support

If you would like to use AT&T’s online chat support, it is important that business customers use the business specific chat room. If you use the residential service chat support, not only will you experience longer wait times, in the end they will likely just end up redirecting you anyway to the one designed for businesses.

Chat now

AT&T Internet Social Media Channels

AT&T Internet Twitter Account

In addition to tweeting out promotional marketing materials, AT&T uses Twitter as a customer service platform. If you tweet them about a problem or have a question, it is likely they will respond back with a request for more information as well as your contact info. Once they’ve looked into the issue, they will have a customer service agent call you or send you an email.

@ATT

AT&T Internet Instagram Account

AT&T’s Instagram is where they share photos from the many marketing and promotional events they hold across the country. They also have a lot of short video clips and trailers pulled from various AT&T entertainment offerings like sports, musics, movies, series, etc. Many of these entertainment promotions are featured in their Instagram stories too.

@att

AT&T Internet FaceBook Page

AT&T Facebook posts feature much of the same material that they have on their Instagram, as well as promote various charitable causes that they stand behind. It’s possible they could potentially help you with customer support also. Their page lists that they typically respond to messages within a few hours.

@ATT

AT&T Internet YouTube Channel

On their YouTube, AT&T has videos of all of their past popular commercials, as well as various promotional pieces. Of interest is their “sneak peek” videos which highlight the features and benefits of upcoming AT&T products and services. These also include videos of products that may be relevant to AT&T customers, such as Samsung phones and devices.

@ATT

Frequently asked questions about AT&T Internet and Fiber

  • What does AT&T stand for?

    The AT&T abbreviation stands for American Telephone and Telegraph Corporation. Formerly known as the Southwestern Bell Corporation from 1985-1995, and SBC Communication in the period after, they changed their name to AT&T back in 2005.

  • Is AT&T customer service open on Sunday?

    While their technical support lines operate 24/7, normal hours for general customer service are Monday-Friday 8 a.m. to 7 p.m. and Saturday 8 a.m. to 5 p.m. local time. Their online customer chat is open every day between 7 a.m. and 1 a.m. ET.

  • How do I log in to my AT&T account?

    To sign into your AT&T account, go to their MyAT&T page. If you do not already have an account, in order to create one you will need your AT&T phone number or account number, and your billing zip code.

  • What kind of Internet service does AT&T offer?

    Depending on what coverage area you reside in, AT&T offers a wide variety of different Internet services including high-speed cable Internet, fiber, fixed wireless, and DSL.

  • Does AT&T charge early termination fees of any kind?

    If you entered into a contract when you signed up for AT&T service, it is likely you will have to pay early termination fees should you choose to cancel service before the completion of the term period.