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Spectrum Internet® Reviews

Read verified customer reviews or call (844) 901-2981 for plans available to you

Overall rating
3.4
9,012 reviews
Customer Service
3.3
Reliability
3.0
Speed
3.2
Value
2.8
AI-Generated Summary

Most customers praised Spectrum for its reliable internet connectivity and competitive pricing. Consistency in service and straightforward installation are standout positives from BroadbandNow’s review data. However, a portion of feedback pointed to dissatisfaction with customer support and occasional billing issues, revealing points of friction for users. There were also mixed opinions regarding internet speed—some reviewers found it adequate for everyday use, while others expected better performance during peak hours or for demanding tasks, illustrating how experiences can diverge depending on individual needs and circumstances.

Pros:

  • Reliable internet connectivity
  • Competitive pricing
  • Straightforward installation process

Cons:

  • Inconsistent customer support
  • Occasional billing issues
  • Mixed experiences with internet speed, especially during peak hours

About Our Spectrum Customer Reviews

SpectrumⓇ is one of the biggest internet service providers in the country. It serves huge cities like New York City with high-speed internet connections that rely largely on cable networks — though Spectrum also offers ultra-fast fiber-optic internet in some areas.

Big companies aren’t always popular, but Spectrum has its fair share of satisfied customers. percent of the reviews that we’ve collected from real Spectrum customers are positive overall. Spectrum’s plans are widely available and its deals and discounts make it competitive in markets where it duels with rivals like Verizon Fios.

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