XFINITY from Comcast
(855) 815-0737 View Xfinity Plans

Contact Us About Comcast Xfinity Customer Service

Xfinity maintains a variety of departments for handling calls, both domestically and overseas. Depending on the purpose of your call, you may want to call their main number, a sales number, or go through online chat support. We've organized all Xfinity's phone numbers below according to department and open hours. We've also cataloged open hours for their storefront locations in top Xfinity cities.

Xfinity customers often call into customer service for specific reasons, and can usually save some time by skipping the queue and reaching out to the department they are looking for directly. Depending on what you want to accomplish, your call is commonly routed across various offices and ranked based on its importance to customer retention.

If you are looking for the phone number for Xfinity in order to cancel your service, for example, you will usually be routed to a specific retention department. Here, an agent will offer you special promotions to attempt to retain you as a customer. Xfinity customers will often call several different numbers looking for an agent who can make them an offer, as not all customer service team members can do so.

If you are looking to contact Xfinity's customer service number for business service, you will usually be split off into a separate division entirely. On average, business customer service callers can expect to enjoy shorter waits and more comprehensive support.

XFINITY from Comcast Customer Service Phone Numbers

DepartmentPhone Number
XFINITY Customer Service (800) 934-6489

Contact XFINITY Customer Service

We've gathered links to Comcast customer service pages below. Also included are phone numbers you need in order to call Comcast Xfinity, sign up for a new service, and get your customer service issues resolved, either via Comcast or an affiliated call center.

XFINITY Customer Service Phone Number

(800) 934-6489

Call Xfinity customer service at this number to order a new service, speak with a general customer service representative, or get in touch with their technical support department. They are typically pretty fast to connect you with an Xfinity representative, but if you would like to skip the customer service queue altogether you should use their schedule a callback feature instead.

XFINITY from Comcast Business Customer Service Phone Numbers

DepartmentPhone Number
Comcast Business Customer Service (Business) (800) 391-3000
Comcast Business Sales Department (Business) (866) 647-6516
Comcast Business Enterprise Sales Department (Business) (866) 429-0152

Contact Comcast Business Customer Service

Comcast Business Customer Service Phone Number

(800) 391-3000

If you are an Xfinity business customer, it is recommended to use this phone number versus calling into the general customer support line for residential customers. All billing, account, and technical support questions should be able to be quickly handled on this line. One nice bonus is that their business customer service normally has shorter wait times than residential.

Comcast Business smb (Small-Medium Business) Sales Department Phone Number

(866) 647-6516

If you would like to order a new Comcast small business service like their business Internet, phone, or TV, this is the number you want to use. Calling this number will allow you to reach the Comcast sales agents who can help you directly, versus being shuffled around between several departments before you get connected with the right person when calling the general line.

Comcast Business Enterprise Sales Department Phone Number

(866) 429-0152

This is the sales number specific to all Comcast enterprise solutions. These services are generally most useful for medium-sized and larger businesses. Enterprise products include things like ethernet services, Comcast business voice services, and cloud storage. Another option is their managed IT solutions that are designed to help you reduce the complexity of your enterprise networks and increase performance.

Xfinity Store Contact Details by City

Store NamePhone NumberStore AddressOpen Hours
Xfinity Store by Comcast (800) 266-2278
2801 E Market St, York, PA 17402

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 266-2278
2405 Covered Bridge Dr, Lancaster, PA 17602

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 266-2278
1128 Commerce Blvd, Dickson City, PA 18519

Mon: 10AM–7PM

  • Tue: 10AM–7PM
  • Wed: 10AM–7PM
  • Thu: 10AM–7PM
  • Fri: 10AM–7PM
  • Sat: 10AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 266-2278
518 Oxford Valley Rd, Langhorne, PA 19047

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
2510 W Moreland Rd, Willow Grove, PA 19090

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
3903 Aramingo Ave, Philadelphia, PA 19137

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
2329 Cottman Ave Suite 14, Philadelphia, PA 19149

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
130 Town Square Place, King of Prussia, PA 19406

Mon: 9AM–9PM

  • Tue: 9AM–9PM
  • Wed: 9AM–9PM
  • Thu: 9AM–9PM
  • Fri: 9AM–9PM
  • Sat: 9AM–9PM
  • Sun: 10AM–6PM

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Xfinity Store by Comcast (800) 266-2278
2777 Papermill Rd, Wyomissing, PA 19610

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 266-2278
115 Jenkins St Suite 101, St Augustine, FL 32086

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
3445 N Federal Hwy, Pompano Beach, FL 33064

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
9251 W Flagler St Ste 104, Miami, FL 33174

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 945-2288
9173 W Atlantic Ave, Delray Beach, FL 33446

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 266-2278
8061 Dani Dr Suite 120, Fort Myers, FL 33966

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
10600 Tamiami Trail N Suite 604, Naples, FL 34108

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
12707 Tamiami Trail E, Naples, FL 34113

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
5231 University Pkwy Suite 115, Bradenton, FL 34201

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (888) 266-2278
1617 U.S. 41 Bypass S, Venice, FL 34293

Mon: 8AM–7PM

  • Tue: 8AM–7PM
  • Wed: 8AM–7PM
  • Thu: 8AM–7PM
  • Fri: 8AM–7PM
  • Sat: 8AM–7PM
  • Sun: 12–5PM

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Comcast Service Center (800) 266-2278
2911 Preyde Blvd, Lansing, MI 48912

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 12–5PM

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Comcast Service Center (800) 266-2278
5700 Beckley Rd Suite E-14C, Battle Creek, MI 49015

Mon: 10AM–6PM

  • Tue: 10AM–6PM
  • Wed: 10AM–6PM
  • Thu: 10AM–6PM
  • Fri: 10AM–6PM
  • Sat: 10AM–1PM
  • Sun: Closed

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Xfinity Store by Comcast (800) 934-6489
1010 Fairplain Dr, Benton Harbor, MI 49022

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
1509 Boardman Rd, Jackson, MI 49202

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 12–5PM

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Comcast Service Center (800) 266-2278
700 W Broadway Ave, Muskegon, MI 49441

Mon: 10AM–6PM

  • Tue: 10AM–6PM
  • Wed: 10AM–6PM
  • Thu: 10AM–6PM
  • Fri: 10AM–6PM
  • Sat: 10AM–6PM
  • Sun: Closed

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Comcast Service Center (888) 266-2278
940 36th St SW, Wyoming, MI 49509

Mon: 10AM–6PM

  • Tue: 10AM–6PM
  • Wed: 10AM–6PM
  • Thu: 10AM–6PM
  • Fri: 10AM–6PM
  • Sat: 10AM–6PM
  • Sun: Closed

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Xfinity Store by Comcast (800) 266-2278
1971 E Beltline Ave NE Suite 116, Grand Rapids, MI 49525

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 12–5PM

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Xfinity Store by Comcast (800) 934-6489
701 N Milwaukee Ave Suite 288, Vernon Hills, IL 60061

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 934-6489
1229 E Golf Rd, Schaumburg, IL 60173

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
2802 Plainfield Rd, Joliet, IL 60435

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
1122 W Boughton Rd, Bolingbrook, IL 60440

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
14225 S 95th Ave Suite 402, Orland Park, IL 60462

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
57 S Randall Rd, Batavia, IL 60510

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 934-6489
3041 Butterfield Rd Suite 101, Oak Brook, IL 60523

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 934-6489
1255 W North Ave, Chicago, IL 60642

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 266-2278
3128 N Ashland Ave, Chicago, IL 60657

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–8PM
  • Sun: 11AM–5PM

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Xfinity Store by Comcast (800) 934-6489
717 E El Camino Real Suite 8, Sunnyvale, CA 94087

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
2825 El Camino Real Suite 100, Palo Alto, CA 94306

Mon: 9AM–8PM

  • Tue: 9AM–8PM
  • Wed: 9AM–8PM
  • Thu: 9AM–8PM
  • Fri: 9AM–8PM
  • Sat: 9AM–7PM
  • Sun: 11AM–6PM

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Xfinity Store by Comcast (800) 934-6489
31055 Courthouse Dr, Union City, CA 94587

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
1788 Tuolumne St, Vallejo, CA 94589

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
3070 E 9th St, Oakland, CA 94601

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
1600 Saratoga Ave Ste 32, San Jose, CA 95129

Mon: 10AM–8PM

  • Tue: 10AM–8PM
  • Wed: 10AM–8PM
  • Thu: 10AM–8PM
  • Fri: 10AM–8PM
  • Sat: 10AM–8PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
2350 Santa Rosa Ave Ste B, Santa Rosa, CA 95407

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
2766 E Bidwell St Suite 600, Folsom, CA 95630

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Xfinity Store by Comcast (800) 934-6489
3890 Truxel Rd Suite 300, Sacramento, CA 95834

Mon: 9AM–7PM

  • Tue: 9AM–7PM
  • Wed: 9AM–7PM
  • Thu: 9AM–7PM
  • Fri: 9AM–7PM
  • Sat: 9AM–7PM
  • Sun: 10AM–5PM

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Additional Customer Support Channels from XFINITY

XFINITY Customer Service Page

This is Comcast's main customer service page for their Xfinity service. There is a lot of useful information in their help database and online support forums, so searching through these should be your first plan of action for any account or troubleshooting questions. If you can't find what you're looking for, the next step is to either schedule a callback from their customer service team or pop into their live chat support and speak with an agent via text. If you want to talk with someone in person, you can also use their store locator to find the Xfinity location nearest to you.

XFINITY Customer Support Page

XFINITY Live Chat

The Comcast Xfinity chat support feature is a convenient way to contact their customer service department without having to call in and navigate through their phone menu. Just make sure to choose the topic that is most relevant to the reason you are trying to contact them. While billing issues can be directed to the all-encompassing billing chat support, each type of Xfinity service has its own individual chat.

XFINITY Live Chat

Schedule a Callback with XFINITY

Comcast Xfinity's schedule a callback feature is the preferred method of getting in touch with their support team by phone. Instead of waiting on hold in their customer service queue, use this feature to have them call you at a specific time of your choosing. If your issue is urgent and you need to speak with someone right away, you can also select next available to have someone call you as soon possible.

XFINITY callback scheduling

XFINITY Cancellation

On this Comcast page, you can find everything you need to know in order to change, move, or cancel your Xfinity service. There are four main ways to cancel — call them at their customer service number, use their online chat, visit a Comcast Xfinity store in person, or mail your request to the central Comcast headquarters.

XFINITY cancellation

Additional Customer Service Channels for Comcast Business

Comcast Business Customer Service Page

Comcast maintains a separate customer service division for all of their business customers. Here you can find information specific to Comcast business services including their general business help topics and their business support forum. You can also sign into your business account here to manage your services, pay your bill, or shop for new business-grade applications.

Comcast Business Customer Service

XFINITY Live Chat

Click the chat button on this page in order to get connected with a Comcast business agent who can help you out with whatever you need via text. In addition to giving you more information about the various Comcast business products and latest promotions, they can also help you with account, billing, and payment questions. Call this number as well to speak with technical support and get service issues resolved.

Comcast Business Live Chat

Schedule a Callback with XFINITY

If you need to cancel or make changes to your Comcast business service, you should first read through all the content on this page so you know what to expect. Things like contract termination fees and equipment return are all covered here. Since there is currently no way to cancel a business service online, you will have to call into their customer support line to complete the process.

Comcast Business Service Cancellation

Comcast XFINITY Social Media Channels

Comcast XFINITY Twitter

The Comcast XFINITY Twitter handle is @Xfinity. In addition to Tweeting out various promotions, Comcast Xfinity also utilizes their Twitter as a customer service platform. Members of their Digital Care Team are always monitoring their inbox for support inquiries, so you should be able to get fairly fast customer service assistance by sending them a DM (direct message). Remember to include your phone number or account number so they are able to pull up your account information.

Comcast XFINITY Twitter

Comcast XFINITY Instagram

It's possible that you may be able to get customer service help through the Xfinity Instagram by sending them a DM here, but since we have been unable to verify this it is probably better to contact them on another platform instead. The Xfinity Instagram is mainly useful for staying up to date on their current promotions, and their upcoming entertainment online live streams they occasionally host.

Comcast XFINITY Instagram

Comcast XFINITY Facebook

Xfinity mainly uses their Facebook page to promote upcoming TV and movie releases, and spread humorous memes. However, you can also get customer service help here. Simply send them a Facebook message with a summary of your question or issue and it is likely they will get back to you within a few minutes. On their page, they are listed as very responsive to messages.

Comcast XFINITY Facebook

Comcast XFINITY Youtube

The Xfinity YouTube channel contains a lot of interesting content related to entertainment such as movie trailers and behind the scenes looks at various television shows. If you go to their playlists section, you'll also find some how-to video series that teach you how to get the most out of your different Comcast services.

Comcast XFINITY YouTube

Frequently asked questions about Comcast XFINITY

XFINITY internet service questions

  • Is Xfinity customer service available 24 hours a day?

    Yes, Comcast Xfinity customer service and technical support is generally available 24 hours a day, 7 days a week on both their customer service phone line and online chat .

  • Is there a fee for canceling my Xfinity service?

    Since most people sign up for Xfinity services on 12 or 24-month contracts, it is likely that there will be a termination fee should you choose to opt out early.

  • Can I cancel Xfinity online?

    You can cancel your Xfinity service online by speaking with a company representative in their live chat support, or by calling their main customer service phone number.

  • What is the main website for my Xfinity account?

    My Xfinity is Comcast's main online portal where you can access your account, as well as utilize their other online services such as live tv streaming, on demand movies, etc.

  • Are Comcast and Xfinity the same company?

    Xfinity is just the brand name that Comcast uses to market their Internet, TV, and phone services for residential customers. If you currently have an Xfinity service, you are also a Comcast customer. .

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